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Review of Tobacco Hut & Vape Village

Tobacco Hut & Vape Village: A One-Stop Shop for All Your Smoking Needs

If you're looking for a store that has everything you need for smoking, then Tobacco Hut & Vape Village is the place to go. Located at 1138 Emmet St N, Charlottesville, VA, this tobacco shop is open seven days a week, from 9:00 AM to 10:00 PM on weekdays and Saturdays, and from 10:00 AM to 10:00 PM on Sundays.

Wide Selection of Products

One of the best things about Tobacco Hut & Vape Village is its wide selection of products. Whether you're looking for cigarettes, cigars, vape juice, or smoking accessories, you'll find everything you need here. The store also has a good selection of CBD products, which are legal and real intoxicating.

Knowledgeable and Friendly Staff

The staff at Tobacco Hut & Vape Village are knowledgeable and friendly. They are always happy to help customers find the products they need and answer any questions they may have. Customers have praised the staff for their patience and willingness to make recommendations.

Clean and Well-Organized Store

The store is clean and well-organized, making it easy for customers to find what they need. The owners have created a surprisingly hometown vibe, which makes customers feel welcome and comfortable.

Accessibility and Payment Options

Tobacco Hut & Vape Village is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Quick Visit Option

If you're in a hurry, Tobacco Hut & Vape Village offers a quick visit option. This means that you can get in and out of the store quickly, without having to spend a lot of time browsing.

Customer Reviews

While most customers have had positive experiences at Tobacco Hut & Vape Village, there have been a few negative reviews. Some customers have complained about the prices being too high, while others have accused the store of selling to minors. However, these negative reviews are in the minority, and most customers have praised the store for its wide selection of products, knowledgeable and friendly staff, and clean and well-organized store.

If you're looking for a one-stop shop for all your smoking needs, then Tobacco Hut & Vape Village is the place to go. With its wide selection of products, knowledgeable and friendly staff, and clean and well-organized store, you're sure to find everything you need here.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Tobacco Hut & Vape Village Reviews - 163

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lawson Baber

Lawson Baber

👍 👎 😐
Lack of expertise Poor customer service Limited product knowledge

Unfortunately the vast selection doesn't make up for the massive lack of expertise. No one is very knowledgeable about the very products they sell and more often than not I leave dissatisfied. They don't carry parts for the products they stock and promote and again, are not knowledgeable about their products.
Zero stars

Brittany Herring

Over priced and bribe you with a discount if you rate them 5 stars. You shouldn't be able to buy your reviews.

P M

P M

👍 👎 😐
Poor Customer Service Language Barrier False Advertising

The worst customer service imaginable. Ghetto af, do not speak English, called ahead of time to see if they had it, they said yes, then they didn’t when I showed up. This place is awful.

Samantha Heffernan

Samantha Heffernan

👍 👎 😐
Defective Product Poor Customer Service Language Barrier

AVOID AT ALL COSTS!
Would leave zero stars if google let me. I bought the freemax fireluke pro tank. The contact part of the tank was completely defective and when I called four or five times, they hung up on me and my roommate each time. The last time I called, they did transfer me to someone who spoke English and said I could exchange the tank for a new product. When I arrived, they tried to rub it off and make me pay half price for a new tank. Never going there again despite finally getting a new tank in exchange. The language barrier wasn’t the problem, it was the way they did not work with the customers and they way I was treated when I came in. If you sell faulty products to your customers, you should give them a working product in exchange and not badmouth them in another language to your coworker while the issue is getting resolved.

John B

John B

👍 👎 😐
Overpriced Poor Customer Service

Worst vape shop ever and waaayyy over priced. They obviously don't care about customer service. Try the new place in louisa county if you can make the drive they got literally EVERYTHING. Plus great delta 8 cbd products grade A

Rebecca Wiseman

Great employees always helps find whatever you need and are looking for! Also great deals!

Timothy Newton

Always good customer service, highly advise to do business wit my boys✊🏽

Mary Belle

Actually like this store. Always nice and have plenty of different flavors and not bad prices at all

Angelica Carter

Angelica Carter

👍 👎 😐
amazing great deals nice respectful recommend

this place is amazing , great deals , and always nice and respectful ! definitely recommend over anyone else's in cville !

Just Chillin

Just Chillin

👍 👎 😐
Limited Selection Unpleasant Taste

They don't have any disposable vap pens that are just plain tobacco flavor, just plain tobacco. They only have fruity flavors that are menthol tasting.

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Tobacco Hut & Vape Village Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 10 AM to 10 PM