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Review of Gandalfs Smoke & Vape Shop

Gandalfs Smoke & Vape Shop is a women-owned business that offers a wide range of products and services to its customers. Located at 635 Northeast, OR-99W suite c, McMinnville, OR 97128, the shop is open seven days a week from 9:00 AM to 10:00 PM from Monday to Saturday and from 10:00 AM to 8:00 PM on Sundays.

Products and Services

The shop offers a variety of products, including tobacco, cigars, clothing, gifts, glass blowing, incense, and vaporizers. Customers can choose to shop in-store or online through the shop's website at http://www.gandalfssmokeshop.com/.

The shop's staff is knowledgeable about the products they sell and can help customers find what they need. Customers can also benefit from the shop's quick visit planning option, which allows them to get in and out of the shop quickly.

The shop accepts debit cards, credit cards, and NFC mobile payments as payment options.

Accessibility

Gandalfs Smoke & Vape Shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is also a transgender safespace, making it a welcoming place for all customers.

Customer Reviews

The shop has received positive reviews from customers who appreciate the shop's variety of products, knowledgeable staff, and excellent customer service. One customer said, "Turn up the hype here y'all. This place earns it. Customer service is so extraordinary I forget names, but 'blue hair guy' you excel at your job, I felt like a VIP. The female was highly knowledgeable on the products as well as supremely stunning. Variety here is at the apex. Very highly recommended for what you need. Absolutely check here first."

Another customer said, "Staff is always awesome and always very helpful. Jessica went above and beyond for me today and saved my butt. I will always go here for vapes and juice just on the staff alone. They have great variety and lots of knowledge on what they sell. Thanks Gandalf's staff for being amazing."

While most reviews are positive, one customer had a negative experience with a specific employee. They said, "So unfortunately I have to give this place 3 stars because of one person I think her name is Callie but she's a little blonde girl I've had 3 bad experiences with her she ALWAYS Acts inconvenienced by me even being there she is rude she says they don't carry products that they do have she doesn't want to help with anything and she's just a drag and brings me down she works at one of the coolest store so why the bad attitude but on a positive note the rest of their employees are amazing especially Sam and I can't remember the girl's name but she has brown hair and she's down to earth and cool as hell so is their manager and overall the store and the staff are awesome they go above and beyond all the time! But my advice if the little blonde girl is working turn around and walk right back out like I do now!"

Conclusion

Gandalfs Smoke & Vape Shop is a welcoming and accessible shop that offers a variety of products and services to its customers. With knowledgeable staff and excellent customer service, customers can find what they need and have a positive shopping experience. While negative experiences with specific employees have been reported, the majority of customers have had positive experiences with the shop and its staff.

From the business

"Vape and tobacco store"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Gandalfs Smoke & Vape Shop Reviews - 140

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tamie Colvin

Tamie Colvin

👍 👎 😐
Great Customer Service Wonderful Staff Welcoming Atmosphere

I love Gandolfs, they have great customer service and wonderful staff. They make you feel at home.

Derek Riggs

Derek Riggs

👍 👎 😐
Fantastic Service Knowledgeable Friendly Efficient Helpful

PJ is fantastic. This guy is what customer service is all about.

Knowledgeable, friendly, efficient, and helpful.

I hope he is getting the compensation he deserves.

Gracie Benson

Gracie Benson

👍 👎 😐
Friendly Staff Wide Selection

Favorite smoke shop, always a pleasure going here. Staff are kind and helpful. Lots of options for whatever you're looking for.

Lurch Logan

Lurch Logan

👍 👎 😐
Friendly Staff Knowledgeable Wide Product Range

I love Gandalfs Smoke & Vape Shop. The staff always greet you with a smile whenever you walk in & they're very knowledgeable on all of their products whether it's Vape products,Tobacco, CBD,Kratom,Pipes,Bongs etc. I live out of town but I always stop by Gandalfs whenever I'm in town!! 5/5

Baeror Jenkins

Baeror Jenkins

👍 👎 😐
Good Customer Service Helpful Staff

Went in to buy a mod setup and while i did have to wait a while due to there being only one guy at the time when he was able to help me mitch was very awesome and helped me out with my first mod setup and i love my mod

carly torres

carly torres

👍 👎 😐
Friendly Service Excellent Shopping Experience

Always friendly service and an overall excellent shopping experience.

Sean Reed

Sean Reed

👍 👎 😐
Rude Cashier Unhelpful Staff

Cashier was very rude and was not helpful even though I was willing to spend my money here.

Dustin Lambert

Dustin Lambert

👍 👎 😐
Great Vape Juices Freebie Juice Punch Card

Great vape juices, punch card for freebie juice was cool

Matt Holt

Matt Holt

👍 👎 😐
Amazing Great Customer Service

Amazing, I love Jessica she is the greatest. Always gives the best customer service

Lacey Williams

Lacey Williams

👍 👎 😐
Friendly Staff

Everyone is always so friendly 🙂

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Gandalfs Smoke & Vape Shop Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 10 AM to 8 PM