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Review of Gandalfs Smoke & Vape Shop

Gandalfs Smoke & Vape Shop is a women-owned business that offers a wide range of products and services to its customers. Located at 635 Northeast, OR-99W suite c, McMinnville, OR 97128, the shop is open seven days a week from 9:00 AM to 10:00 PM from Monday to Saturday and from 10:00 AM to 8:00 PM on Sundays.

Products and Services

The shop offers a variety of products, including tobacco, cigars, clothing, gifts, glass blowing, incense, and vaporizers. Customers can choose to shop in-store or online through the shop's website at http://www.gandalfssmokeshop.com/.

The shop's staff is knowledgeable about the products they sell and can help customers find what they need. Customers can also benefit from the shop's quick visit planning option, which allows them to get in and out of the shop quickly.

The shop accepts debit cards, credit cards, and NFC mobile payments as payment options.

Accessibility

Gandalfs Smoke & Vape Shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is also a transgender safespace, making it a welcoming place for all customers.

Customer Reviews

The shop has received positive reviews from customers who appreciate the shop's variety of products, knowledgeable staff, and excellent customer service. One customer said, "Turn up the hype here y'all. This place earns it. Customer service is so extraordinary I forget names, but 'blue hair guy' you excel at your job, I felt like a VIP. The female was highly knowledgeable on the products as well as supremely stunning. Variety here is at the apex. Very highly recommended for what you need. Absolutely check here first."

Another customer said, "Staff is always awesome and always very helpful. Jessica went above and beyond for me today and saved my butt. I will always go here for vapes and juice just on the staff alone. They have great variety and lots of knowledge on what they sell. Thanks Gandalf's staff for being amazing."

While most reviews are positive, one customer had a negative experience with a specific employee. They said, "So unfortunately I have to give this place 3 stars because of one person I think her name is Callie but she's a little blonde girl I've had 3 bad experiences with her she ALWAYS Acts inconvenienced by me even being there she is rude she says they don't carry products that they do have she doesn't want to help with anything and she's just a drag and brings me down she works at one of the coolest store so why the bad attitude but on a positive note the rest of their employees are amazing especially Sam and I can't remember the girl's name but she has brown hair and she's down to earth and cool as hell so is their manager and overall the store and the staff are awesome they go above and beyond all the time! But my advice if the little blonde girl is working turn around and walk right back out like I do now!"

Conclusion

Gandalfs Smoke & Vape Shop is a welcoming and accessible shop that offers a variety of products and services to its customers. With knowledgeable staff and excellent customer service, customers can find what they need and have a positive shopping experience. While negative experiences with specific employees have been reported, the majority of customers have had positive experiences with the shop and its staff.

From the business

"Vape and tobacco store"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Gandalfs Smoke & Vape Shop Reviews - 140

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cody Bailey

Cody Bailey

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Knowledgeable Staff Wide Variety of Products Highly Recommended

Turn up the hype here y'all. This place earns it. Customer service is so extraordinary I forget names, but "blue hair guy" you excel at your job, I felt like a VIP. The female was highly knowledged on the products as well as supremely stunning. Variety here is at the apex. Very highly recommended for what you need. Absolutely check here first.

Chris Baldoni

Chris Baldoni

πŸ‘ πŸ‘Ž 😐
Awesome Selection Knowledgeable Staff Will Return

Awsome selection, employee sold me a few things and had personal knowledge of the product , I'll definitely be back.

Cory Hilker - Bartolini

Cory Hilker - Bartolini

πŸ‘ πŸ‘Ž 😐
Friendly Staff Clean Environment Good Experience Limited Juice Selection

Friendly people, clean place. I had a good experience and they had the coil I needed, TFV16 single mesh. They didn't have the brand of juice I wanted and the one recommended I was told was strong menthol and it fell a little short but if the people haven't tried them I don't expect them to know exactly.

ashley castro

ashley castro

πŸ‘ πŸ‘Ž 😐
Great Staff Knowledgeable Good Variety

Staff is always awesome and always very helpful. Jessica went above and beyond for me today and saved my butt. I will always go here for vapes and juice just on the staff alone. They have great variety and lots on knowledge on what they sell. Thanks Gandalf’s staff for being amazingπŸ₯°

Katie Brooks

Katie Brooks

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Good Prices Large Selection

I went in with fairly low expectations because all the other vape supply shops in town have little to no knowledge about the products. I was promptly and warmly greeted by Samson and was impressed with his knowledge of the products sold. He was able to direct me to a few juices that I'm trying out (I can no longer find the brand I used to buy) and I'm really happy so far! They had everything I needed including the pods at good prices plus a punch card which I'm always down for. There was a big selection of kratom which I will be looking in soon as well. Thank you so much Samson for all the help you provided me, I will absolutely be returning again!!

Sasha Roberts

Sasha Roberts

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Rude Staff

So unfortunately I have to give this place 3 stars because of one person I think her name is Callie but she’s a little blonde girl I’ve had 3 bad experiences with her she ALWAYS Acts inconvinced by me even being there she is rude she says they don’t carry products that they do have she doesn’t want to help with anything and she’s just a drag and brings me down she works at one of the coolest store so why the bad attitude but on a positive note the rest of their employees are amazing especially Sam and I can’t remember the girls name but she has brown hair and she’s down to earth and cool as hell so is their manger and over all the store and the staff are awesome they go above and beyond all the time! But my advice if the little blonde girl is working turn around and walk right back out like I do now!

Wolfy Civren

Wolfy Civren

πŸ‘ πŸ‘Ž 😐
Great customer service Awesome stuff Will visit again

Great customer service and really awesome stuff. Will visit again.

Rich Ascherl

Rich Ascherl

πŸ‘ πŸ‘Ž 😐
Poor Customer Service No Product Guarantee

Won't garrentee their products after 2 weeks. Bought a vape 3 weeks ago and they said can't do anything about it. Go the the other vape Shop, they garrentee their products.

Pete Mulbreght

Pete Mulbreght

πŸ‘ πŸ‘Ž 😐
knowledgeable staff good prices

Staff is really cool very knowledgeable good prices

John Donnahoo

John Donnahoo

πŸ‘ πŸ‘Ž 😐
excellent customer service

The best customer service I've had in quite a while.... just good people all the way around..

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Gandalfs Smoke & Vape Shop Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 10 AM to 8 PM