Cloud City Smoke & Vape Shop
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Review of Cloud City Smoke & Vape Shop
Cloud City Smoke & Vape Shop is a tobacco, convenience, and vaporizer store located at 2815 Northtowne Ln in Reno, Nevada. The store is open every day of the week from 9:00 AM to 10:00 PM. The store offers a variety of services including curbside pickup, in-store pickup, and in-store shopping. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi for customers.
The store has a wide range of products for tobacco and vaporizer enthusiasts. Customers can find everything they need, including e-cigarettes, e-liquids, glass pipes, hookahs, cigars, and more. The store has a huge open floor plan with a large selection of products to choose from. The store is known for its great deals, great quality, and great service.
Cloud City Smoke & Vape Shop has received mixed reviews from customers. Some customers have praised the store for its excellent customer service and knowledgeable staff. One customer said, "Nate was fantastic and hooked me up with what I needed! I came in clueless about vaping and he was very patient and informative about the products. Thank you so much!!" Another customer said, "Stopped by to check out their inventory- I was pleasantly surprised!! The selection was amazing! Huge open floor plan with literally everything a connoisseur would need. Cloud city has great deals, great quality, and great service! Would highly recommended going in and asking for Angie, very nice and professional."
However, some customers have had negative experiences with the store. One customer complained about a rude and unprofessional employee, saying, "Great store but the young lady that was working late evening night time on December 10th was completely rude unprofessional and lazy she couldn't walk over and do her job for me to look at something to buy." Another customer was disappointed with the store's return policy, saying, "They sold me a broken bong. They offered no help and or exchange. They see that it is broken n tell me to glue it together. Just very disappointed that I won’t be able to go back anymore."
Despite the mixed reviews, Cloud City Smoke & Vape Shop is a great place to visit for tobacco and vaporizer enthusiasts. The store has a wide range of products to choose from and knowledgeable staff to help customers find what they need. The store's great deals and quality products make it a popular choice for locals and visitors alike.
For more information about Cloud City Smoke & Vape Shop, visit their website at https://www.facebook.com/cloudcityreno/.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
Cloud City Smoke & Vape Shop Reviews - 394
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Emily Sky
Liz the manager was awesome she was a great help with all the products I bought and they have so many flavors
Gabby Johnson
Definitely recommend this place! Super cute items, good prices, girl who was working at shop was super helpful and great! Definitely would recommend going back there
Tyla Clarke
Service and people are great when they are here, I have visited this store 4 different occasions before closing. And the store is closed. It’s only 6:12 right now and it’s CLOSED smh seriously ?
Carolina Rosas
Best shop! Stop by for whatever you need or just to leave with something new. Jasmine is so sweet and treats everyone like family. You won’t regret coming in to this place!
Brandon Rabyor
Really cool shop. Dude that works the closing shift is super rad and personable. 6/5 if it wasn’t an improper fraction.
Danielle Davidson
The best shop I’ve ever been to. The owner is so nice and her prices are very cheap!!! HIGHLY recommend going here than any other shop!!!
chantelle Stewart
Cloud city smoke & vape is the best smoke shop I’ve been to. Jasmine knows her stuff! She was extremely helpful and they had too quality with great prices. I definitely recommend to check it out.
Danie Minyard-Sloan
Friendly knows her products. And if she doesnt have it in stock shell do what she can to get it for you. Definitely a must go check out and will become regulars! Thanks a buch!
Clay Brown
Walked into cloud city for my first time and was instantly greeted with great service . Helped with any question I had and gave me the utmost of information. HUGE Selection on water pipes or dry pipes all your vape needs and accessories! DEF WORTH THE CHECKOUT
Bryan Morabito
My favorite smoke shop in town. The owner is very kind and knowledgeable in the products. If you’re looking for a place that’s affordable and has a great selection then you’re at the right place. I definitely recommend stopping by and checking the place out.