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Review of Cloud City Smoke & Vape Shop

Cloud City Smoke & Vape Shop is a tobacco, convenience, and vaporizer store located at 2815 Northtowne Ln in Reno, Nevada. The store is open every day of the week from 9:00 AM to 10:00 PM. The store offers a variety of services including curbside pickup, in-store pickup, and in-store shopping. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi for customers.

The store has a wide range of products for tobacco and vaporizer enthusiasts. Customers can find everything they need, including e-cigarettes, e-liquids, glass pipes, hookahs, cigars, and more. The store has a huge open floor plan with a large selection of products to choose from. The store is known for its great deals, great quality, and great service.

Cloud City Smoke & Vape Shop has received mixed reviews from customers. Some customers have praised the store for its excellent customer service and knowledgeable staff. One customer said, "Nate was fantastic and hooked me up with what I needed! I came in clueless about vaping and he was very patient and informative about the products. Thank you so much!!" Another customer said, "Stopped by to check out their inventory- I was pleasantly surprised!! The selection was amazing! Huge open floor plan with literally everything a connoisseur would need. Cloud city has great deals, great quality, and great service! Would highly recommended going in and asking for Angie, very nice and professional."

However, some customers have had negative experiences with the store. One customer complained about a rude and unprofessional employee, saying, "Great store but the young lady that was working late evening night time on December 10th was completely rude unprofessional and lazy she couldn't walk over and do her job for me to look at something to buy." Another customer was disappointed with the store's return policy, saying, "They sold me a broken bong. They offered no help and or exchange. They see that it is broken n tell me to glue it together. Just very disappointed that I won’t be able to go back anymore."

Despite the mixed reviews, Cloud City Smoke & Vape Shop is a great place to visit for tobacco and vaporizer enthusiasts. The store has a wide range of products to choose from and knowledgeable staff to help customers find what they need. The store's great deals and quality products make it a popular choice for locals and visitors alike.

For more information about Cloud City Smoke & Vape Shop, visit their website at https://www.facebook.com/cloudcityreno/.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Cloud City Smoke & Vape Shop Reviews - 394

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Valkerie S

Valkerie S

πŸ‘ πŸ‘Ž 😐
Friendly Helpful

Everyone is very friendly and super helpful

Deb Marley

Deb Marley

πŸ‘ πŸ‘Ž 😐
Good Selection Great Products

Good selection- great products

Joe Wagthuth

Joe Wagthuth

πŸ‘ πŸ‘Ž 😐
Recommended Great Experience

Very good!! Must go to! Everything good

Edwin Medina

Edwin Medina

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Great Prices

Great store best prices

Gage Millard

Gage Millard

πŸ‘ πŸ‘Ž 😐
Helpful Nice Pieces

Super helpful and very nice pieces!!!

Monique Fuentes

Monique Fuentes

πŸ‘ πŸ‘Ž 😐
Great Place Nice Prices

Great place and nice prices

Jenna Evans

Jenna Evans

πŸ‘ πŸ‘Ž 😐
Favorite Smoke Shop

My favorite smoke shop in town!

Carlos lara

Carlos lara

πŸ‘ πŸ‘Ž 😐
Amazing Service Recommend to Anyone

Amazing Service, recommend to anyone!

Perlaliz Malave

Perlaliz Malave

πŸ‘ πŸ‘Ž 😐
Good Service Affordable Prices

Good personal and good prices!πŸ‘

Spencer Swann

Spencer Swann

πŸ‘ πŸ‘Ž 😐
Highly recommend

Joseph hooked it up! Highly recommend

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Cloud City Smoke & Vape Shop Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 9 AM to 10 PM