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Review of Cloud City Smoke & Vape Shop

Cloud City Smoke & Vape Shop is a tobacco, convenience, and vaporizer store located at 2815 Northtowne Ln in Reno, Nevada. The store is open every day of the week from 9:00 AM to 10:00 PM. The store offers a variety of services including curbside pickup, in-store pickup, and in-store shopping. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi for customers.

The store has a wide range of products for tobacco and vaporizer enthusiasts. Customers can find everything they need, including e-cigarettes, e-liquids, glass pipes, hookahs, cigars, and more. The store has a huge open floor plan with a large selection of products to choose from. The store is known for its great deals, great quality, and great service.

Cloud City Smoke & Vape Shop has received mixed reviews from customers. Some customers have praised the store for its excellent customer service and knowledgeable staff. One customer said, "Nate was fantastic and hooked me up with what I needed! I came in clueless about vaping and he was very patient and informative about the products. Thank you so much!!" Another customer said, "Stopped by to check out their inventory- I was pleasantly surprised!! The selection was amazing! Huge open floor plan with literally everything a connoisseur would need. Cloud city has great deals, great quality, and great service! Would highly recommended going in and asking for Angie, very nice and professional."

However, some customers have had negative experiences with the store. One customer complained about a rude and unprofessional employee, saying, "Great store but the young lady that was working late evening night time on December 10th was completely rude unprofessional and lazy she couldn't walk over and do her job for me to look at something to buy." Another customer was disappointed with the store's return policy, saying, "They sold me a broken bong. They offered no help and or exchange. They see that it is broken n tell me to glue it together. Just very disappointed that I won’t be able to go back anymore."

Despite the mixed reviews, Cloud City Smoke & Vape Shop is a great place to visit for tobacco and vaporizer enthusiasts. The store has a wide range of products to choose from and knowledgeable staff to help customers find what they need. The store's great deals and quality products make it a popular choice for locals and visitors alike.

For more information about Cloud City Smoke & Vape Shop, visit their website at https://www.facebook.com/cloudcityreno/.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Cloud City Smoke & Vape Shop Reviews - 394

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
D LO

D LO

πŸ‘ πŸ‘Ž 😐
Great products Affordable prices Good customer service

Great pipes, bongs, and the prices are even better. Good customer service too!!

Alfredo L

Alfredo L

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Good Prices Great Value Clean Rigs

Good Prices on rigs, piece water Is great price and keeps your rig clean.

Audrey Ferguson

Audrey Ferguson

πŸ‘ πŸ‘Ž 😐
Great experience Super nice customer service

Great experience! Super nice customer service.

ParkerPanda

ParkerPanda

πŸ‘ πŸ‘Ž 😐
Wonderful shop Great customer service Lit

Wonderful shop, great customer service, and it's lit.

Kennedy Evins

Kennedy Evins

πŸ‘ πŸ‘Ž 😐
Great Service Neat and Clean Recommend

Great service, very neat and clean! Definitely recommend.

Donavon Lanfair

Donavon Lanfair

πŸ‘ πŸ‘Ž 😐
Great prices Great customer service Best employee - Jasimine

Great prices and great customer service
Jasimine is the best

Hector Martinez

Hector Martinez

πŸ‘ πŸ‘Ž 😐
Good Price Great Customer Service

Really good price and great customer service.

E4- ToxicSoldier

E4- ToxicSoldier

πŸ‘ πŸ‘Ž 😐
Low Prices Great Experience

Thanks had a great experience here today low prices always

julio parra

julio parra

πŸ‘ πŸ‘Ž 😐
Good Selection Friendly Staff

Good selection and very friendly staff must go and stop by at this place

Kayla Micya

Kayla Micya

πŸ‘ πŸ‘Ž 😐
Best smoke shop Friendly staff

So nice always makes me smile ! Best smoke shop in town!

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Cloud City Smoke & Vape Shop Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 9 AM to 10 PM