Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga
Review of Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga
Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga is a tobacco shop, hookah store, and vaporizer store located at 3600 Cherokee St NW, Kennesaw, GA 30144. The store offers a variety of products and services to its customers.
The store is open seven days a week, with hours from 10:00 AM to 12:00 AM from Monday to Friday, 10:00 AM to 11:00 PM on Sunday, and 10:00 AM to 12:00 AM on Saturday. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly, making it a welcoming environment for all customers.
The store offers a variety of services, including in-store pickup and in-store shopping. However, delivery is not available. The store accepts payments through checks, debit cards, NFC mobile payments, and credit cards, making it easy for customers to pay for their purchases.
Cloud 9 Smoke, Vape, & Hookah Co. offers a variety of products, including tobacco, hookahs, and vaporizers. The store has a good selection of flavors and a good starter mod. The store also has a variety of Delta 9 gummies, which are popular among customers.
The store has received mixed reviews from customers. Some customers have praised the store's customer service, with employees going above and beyond to help customers find the products they need. Customers have also praised the store's knowledgeable and friendly staff, who are always willing to help customers with their purchases.
However, some customers have had negative experiences with the store. Some customers have complained about the store's return policy, which does not allow for returns or refunds. Some customers have also complained about the store's lack of employee education, with employees giving customers the wrong products.
Overall, Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga is a good store for customers looking for tobacco, hookahs, and vaporizers. The store has a good selection of products and knowledgeable staff. However, customers should be aware of the store's return policy and should double-check their purchases before leaving the store.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store pickup
- In-store shopping
Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga Reviews - 285
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Allison Horn
my experience was great!!! Their juice selection is amazing & the customer service is outstanding! I strongly suggest people to request Brandon's assistance because he is very helpful and knows his stuff!
Andrew Frazier
This is a Top-notch store. The employees are all willing work with you and help find exactly what you're looking for within your budget. They really take the customers into consideration. Great store. 5/5
Keiarra Herbert
Always a great experience! The energy in the shops is always phenomenal! The staff are extremely friendly, knowledgeable, and of great assistance!
Duncan Canady
Everyone there gives off a real homie vibe or a fam vibe. They're always quick to offer assistance and make sure you leave with everything you were looking for if not more sometimes 🤣. I definitely recommend this location for any vape/smoking needs
James Jonas
There Long Beach hemp tincture has been the best one I’ve used to date. I went with the 2000mg because they said it was the most bang for your buck. I used that with a bath bomb and swear my back pain has gone away completely.
shelly w
This place is awesome, my husband and I went here and Drew was a great help. The customer service was great. Thank you so much. Definately coming back here again.
Solomon Shepard
The staff is always incredibly helpful and friendly. I appreciate their knowledge and laid-back attitude.
ATL Jake
These guys are very professional and always meet the customers needs. I highly recommend shopping at any cloud 9 especially the wade green location!!
Chris “Sonic the Hedgehog” Johns
its a great store if you want to buy a glass pipe but when it comes to Vaping they don't know much about it and they have a decent size selection but the juice needs some perfecting . My over all review is only 3 stars cause of the lack of knowledge from their staff in the vaping section and their juice quality . Other then that the store is great and the selection of glass pipes is huge
RANDY V
Purchased Vape for $110.00 on Sunday 8/23. Took charger portion of the vape back on 8/26 because it would not hold a charge. Associated had to call the manager by phone who said that it has a three year warranty and they have nothing to do with it being a bad battery. POOR CUSTOMER SERVICE!!!!!! USE THEM FOR CHEAP STUFF ONLY, GO SOMEWHERE ELSE IF YOU EXPECT ANY CUSTOMER SERVICE. Even the associate at the counter said "not exchanging the item was BS".