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Cloud 9 Smoke, Vape, & Hookah Co. - Athens (Broad Street) Logo

Cloud 9 Smoke, Vape, & Hookah Co. - Athens (Broad Street)

4.7

274 reviews

Review of Cloud 9 Smoke, Vape, & Hookah Co. - Athens (Broad Street)

Cloud 9 Smoke, Vape, & Hookah Co. - Athens (Broad Street) is a local business that offers a wide variety of tobacco products, including vape, hookah, and vaporizer products. The store is located at 378 E Broad St, Athens, GA 30605, and is open every day of the week.

The store offers a range of service options, including in-store shopping and curbside pickup, making it easy for customers to get their products. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for all customers to access the store.

The store has a quick visit option, making it easy for customers to get in and out quickly. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

The store has a wide variety of products, including tobacco products, vape products, and vaporizer products. The store also offers Japanese candy, snacks, and drinks, making it a one-stop-shop for customers.

The store has received positive reviews from customers, with many customers praising the staff for their helpfulness and knowledge. Customers have also praised the store for its wide variety of products and reasonable prices.

Overall, Cloud 9 Smoke, Vape, & Hookah Co. - Athens (Broad Street) is a great local business that offers a wide variety of tobacco products. The store is wheelchair accessible and offers a range of service options, making it easy for all customers to access the store. The staff is knowledgeable and helpful, and the store has received positive reviews from customers. If you're looking for a local tobacco shop, Cloud 9 Smoke, Vape, & Hookah Co. - Athens (Broad Street) is definitely worth checking out.

From the business

"Calling all UGA Bulldogs and fans alike! This Cloud 9 Smoke and Vape Co retail location is located off of bustling Broad Street, and we are here to become your new go-to smoke shop. Our abundance of top-tier vape, smoke, hookah, and lifestyle products will have you sent home as one happy dawg. Whether you’re heading to a big game, leaving class, or just passing through, Cloud 9 Smoke and Vape Co is loaded with all your essentials to have your day on the right foot! Make sure to give our knowledgeable and friendly store representatives a “hello” when you stop by! Our staff is passionate and experienced in the world of smoke and vape to guide you to the perfect smoke, hookah, vape, or lifestyle product."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store shopping

Cloud 9 Smoke, Vape, & Hookah Co. - Athens (Broad Street) Reviews - 274

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
NickyBoy 00

NickyBoy 00

👍 👎 😐
Poor Quality Bad Experience

So I recently moved to Athens to attend UGA. I have bought numerous products here and every single one seems to break. I first bought a Suorin Air which broke in 2 days. I then went back and bought a Suorin iShare thinking it was just one bad mod. Nope this one broke in the next few days too. I have another salt nic device i use but i wanted to get a new one. I went home on spring break and purchased a Smok Rolo Badge from my local store back in my hometown. It worked like a charm until I needed more pods. I went to the shop today and purchased a pack of 3 pods. After using the first one for a bit my device began to not hit. I tried switching to a new one and had the same problem. I tried to go back and use my old one i still had lying around but it was too late. This shop has sold me two devices that broke within days of getting them and now somehow broke my new device moments after putting their pods into it. So in final I've spent close to $100 at this store and dont have a working vape.

edit: They took care of everything great service while i was there too.

Triston Embry

Triston Embry

👍 👎 😐
Poor Quality No Refund Policy

Legit sold me a broke atomizer for the puff co I went outside put it on didn’t work come back inside and they gone tell me no refund policy. Bum store go to the lion vape instead!

Jaide H

Alex was absolutely amazing and helped me out with finding what I need, definitely go here it’s like a candy store !

Dale Wheatley

Dale Wheatley

👍 👎 😐
Upselling False Assurance Poor Customer Service

I went there to get a pen battery and dude upsold to a $50 battery, assuring me there was virtually no chance my cartridge wouldn't fit. Well it didn't and now I'm out $50. Do not listen to these guys. I will never step foot into this or any cloud 9 store again. See ya.

Ameer Abdelkader

Ameer Abdelkader

👍 👎 😐
Great Help Down to Earth Employees Recommended Smoke Shop

Justin was and always is a great help, Same with the other down to earth employees if you need a smoke shop come here you won’t regret it and you don’t get people of ignoring you like in other shops

Sheri Ferguson

Make sure to call ahead if you are looking for something. Drove hour to find out they had no Delta 8 in stocks at all.

Terrance Jones

Terrance Jones

👍 👎 😐
Excellent Manager Great Customer Service

Doil is a excellent manager he helped me out big time my hookah didnt have its metal rod at the bottom and he went out the way to make it right .. totally my go to spot for now on

Sofia Cenciarelli

Jay was a great and helpful manager! Really enjoyed my experience here and highly recommend!

Chris Huper

Chris Huper

👍 👎 😐
Inexperienced Staff Poor Quality Overpriced

Nothing but inexperienced CLOWNS work here. One of the worst shops in town. Sure they have seemingly appealing chinese glass, but definitely overcharge for almost everything.

Adia Thomas

Great service from Brandon!!

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Cloud 9 Smoke, Vape, & Hookah Co. - Athens (Broad Street) Hours

  • Monday 10 AM to Midnight
  • Tuesday 10 AM to Midnight
  • Wednesday 10 AM to Midnight
  • Thursday 10 AM to Midnight
  • Friday 10 AM to 2 AM
  • Saturday 10 AM to 2 AM
  • Sunday 10 AM to Midnight