Search

Review of Oya Vape

Oya Vape: A Women-Owned Vaporizer Store with Mixed Reviews

Oya Vape is a vaporizer store located at 722 Cheyenne Meadows Rd, Colorado Springs, CO 80906. The business is owned by women and offers a range of vaporizer products and e-juices. The store is open seven days a week from 11:00 am to 7:00 pm.

The store offers a range of service options, including in-store shopping and accepts debit cards, credit cards, and NFC mobile payments. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

While the store has received some positive reviews, it has also received several negative reviews from customers. Some customers have praised the store's customer service and knowledgeable staff. One customer wrote, "Are you looking for a great vape shop? How about quality goods? What about excellent customer service? Then look no further, this shop is the place to be." Another customer appreciated the store's wide range of options, from budget-friendly to pricey.

However, several customers have complained about the quality of the products and the store's return policy. One customer wrote, "I bought an elfbar, and it was burned. They made me try the whole box, and none of them worked, and they didn't give me a refund." Another customer complained that the disposable products were leaking and breaking within 2-3 days.

Some customers have also complained about the store's return policy. One customer wrote, "I asked if I could get a reimbursement, and they gave me a solid no! I spoke with the owner if she could find the issue, and she couldn't. She, as well, wouldn't reimburse me. I came in very respectfully and felt very disrespected knowing I just got scammed!"

Overall, Oya Vape has a mixed reputation among customers. While some customers have had positive experiences, others have had negative experiences with the quality of the products and the store's return policy. If you're looking for a vaporizer store, it may be worth checking out Oya Vape, but be sure to read the reviews carefully before making a purchase.

From the business

"Conveniently located on Cheyenne Meadows Rd in Colorado Springs, we are your neighborhood vape shop. Since 2016, we have been providing the community with some of the best vaping supplies on the market. Our vision is simple; we offer the latest in quality products with affordable prices. We have a wide variety of products including vape juices, mods, tanks, coils, salt nicotine, kits, batteries, chargers, atomizers, accessories, and so much more. Whether you are new to vaping or an experienced pro, we have everything you need to make your vape experience enjoyable. Come shop our products today!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Oya Vape Reviews - 228

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Derick Jaroscak

Derick Jaroscak

πŸ‘ πŸ‘Ž 😐
Inconsistent Hours Poor Customer Service

Always changing their hours. To times that no person could humanly be there. Your cash register basically makes me tip the hell out of you guys with 100 dollars a sale you’d think they would want to work past 8 or before lunch.... come on.

Joshua Jones

Joshua Jones

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Wrong Product Given Expensive

I've been a loyal customer to Oya Vape for about 4 years now. Up until recently this store was my go to, #1 in the local area, chill vibes, cool and caring people.

The last couple visits have been a bit different. Specifically with this long haired gentleman who tends to be working at the time. While its great he has pride working there the first encounter was a ton of chatting about random stuff about the gov't. To be honest man I'm just here for some vape juice.

The second visit was today, and I'm more than troubled by the encounter, and quite possibly may not use Oya again, which bothers me. I went in to purchase some new coils for both my wife's and my tanks. Upon struggling to still find a coil for my SMOK Mag's tank we decided it was time for me to get a new mod+tank. My wife already had an AEGIS single battery mod, so I decided to get something similar, but they STILL didn't have the kits for the single battery. Now I'm pushed to purchase the dual battery mod. This costed about $230 with juice out the door, only to find out about 30 min later when I went to open it, that I was given the EMPTY DISPLAY BOX?!?! I go back and get this rectified, but this is also where it gets tricky. When I went back in for the 2nd or 3rd time, the gentleman who is working there started to get pretty impatient with me as I'm now trying to rectify his mistake. I can hear the irritation in his voice at this point as he reaches behind the counter and pulls out another box of the mod I purchased and kind of aggressively tosses it onto the counter, "Here take this one and leave that one, you should be good."

Oya, as a loyal customer who has only gone to YOU through the rise of prices over the years, I'm sorry to say that I don't know that I'll be coming back. It kind of hurts to be so loyal to something and receive this treatment when I've been going there longer than the employees have been working there.

Travis Bopp

Lack of knoweledge staff regarding vape juices and rigs

Alan Critchfield

Alan Critchfield

πŸ‘ πŸ‘Ž 😐
knowledgeable helpful excellent selection

Lady was knowledgeable and helpful. Picked up a new mod. Excellent selection of both mods and juices. Id go there again. Two thumbs up. πŸ‘πŸ‘

Oliver O’Sullivan

Oliver O’Sullivan

πŸ‘ πŸ‘Ž 😐
Relaxing atmosphere Good music Wide variety of options Helpful staff Recommend to friends and family

Such a relaxing atmosphere! Good music and over all good feel to the place not to mention they have a lot of options in terms of Pod Systems and Mods, Miguel was SUPER kind and helpful. Would definitely come back and recommend to friends and family.

CASSIDY KELSEY

CASSIDY KELSEY

πŸ‘ πŸ‘Ž 😐
Great Customer Service Personalized Experience Quality Product

I wanted strawberry cream, they didn't have it but he made sure to even research they're different vape juice to see if they had something like it, I ended up with peaches and cream and it's amazing! Thank you for taking the time to make sure I was happy!!

David Rice

Friendly staff, good selection of mods... could have more flavor options.

MattAttack1179

MattAttack1179

πŸ‘ πŸ‘Ž 😐
Good Customer Service Poor Flavor

The customer service was really great, I went in today at 7pm to get some juice which was one of your house juices and was really excited to try it when I got home and try it. When I got home I tried it on my RDA and it just tasted like it had no flavor at all. It honestly tasted like I was vaping straight VG. I’m hoping I can bring it back tomorrow morning and either have more flavor mixed into it or just get a new bottle. Other then that issue the person I worked with was great. If I can get this issue fixed I will definitely leave a better review!

David Payne

David Payne

πŸ‘ πŸ‘Ž 😐
Awesome selection Friendly staff Reasonable prices

Awesome selection. Friendly staff and reasonable prices. What more can you ask for?

Beth Brown

Beth Brown

πŸ‘ πŸ‘Ž 😐
Cool Vape Shop Helpful Staff Regular Vape Store

New to the Springs and happened upon this cool vape shop. The same guy has been there on each of my trips and he's the coolest, most helpful fellow. I've definitely found my regular vape store.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Oya Vape Hours

  • Monday 11 AM to 7 PM
  • Tuesday 11 AM to 7 PM
  • Wednesday 11 AM to 7 PM
  • Thursday 11 AM to 7 PM
  • Friday 11 AM to 7 PM
  • Saturday 11 AM to 7 PM
  • Sunday 11 AM to 7 PM