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Review of Oya Vape

Oya Vape: A Women-Owned Vaporizer Store with Mixed Reviews

Oya Vape is a vaporizer store located at 722 Cheyenne Meadows Rd, Colorado Springs, CO 80906. The business is owned by women and offers a range of vaporizer products and e-juices. The store is open seven days a week from 11:00 am to 7:00 pm.

The store offers a range of service options, including in-store shopping and accepts debit cards, credit cards, and NFC mobile payments. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

While the store has received some positive reviews, it has also received several negative reviews from customers. Some customers have praised the store's customer service and knowledgeable staff. One customer wrote, "Are you looking for a great vape shop? How about quality goods? What about excellent customer service? Then look no further, this shop is the place to be." Another customer appreciated the store's wide range of options, from budget-friendly to pricey.

However, several customers have complained about the quality of the products and the store's return policy. One customer wrote, "I bought an elfbar, and it was burned. They made me try the whole box, and none of them worked, and they didn't give me a refund." Another customer complained that the disposable products were leaking and breaking within 2-3 days.

Some customers have also complained about the store's return policy. One customer wrote, "I asked if I could get a reimbursement, and they gave me a solid no! I spoke with the owner if she could find the issue, and she couldn't. She, as well, wouldn't reimburse me. I came in very respectfully and felt very disrespected knowing I just got scammed!"

Overall, Oya Vape has a mixed reputation among customers. While some customers have had positive experiences, others have had negative experiences with the quality of the products and the store's return policy. If you're looking for a vaporizer store, it may be worth checking out Oya Vape, but be sure to read the reviews carefully before making a purchase.

From the business

"Conveniently located on Cheyenne Meadows Rd in Colorado Springs, we are your neighborhood vape shop. Since 2016, we have been providing the community with some of the best vaping supplies on the market. Our vision is simple; we offer the latest in quality products with affordable prices. We have a wide variety of products including vape juices, mods, tanks, coils, salt nicotine, kits, batteries, chargers, atomizers, accessories, and so much more. Whether you are new to vaping or an experienced pro, we have everything you need to make your vape experience enjoyable. Come shop our products today!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Oya Vape Reviews - 228

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Bee

Bee

πŸ‘ πŸ‘Ž 😐
Great Customer Service Affordable Prices Wide Variety of Flavors

Great customer service and prices on juices. They have a wide verity of flavors too!

Kirk Stubbs

Kirk Stubbs

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Great Selection Variety of Flavors Great Atmosphere Top Notch Music Wonderful Staff

What I love about this place besides the owner it was very sweet and very cute is there great selection of Vape products as well as variety of flavors and soon they will be introducing pipes and other paraphernalia. They have a great atmosphere and the music is top notch. Wonderful staff and a great place to go to for all your vaping and smoking needs.

Mrs Lundy

Mrs Lundy

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Poor Quality Black Market

Vale’s that don’t work or feel half full / very little smoke. Feeling like black market. No thanks

Drew Munoz

Drew Munoz

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Poor Quality

Their disposable products recently have been leaking and breaking within 2-3 days.

alicia clemage

alicia clemage

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Poor Customer Service Difficult to Use

I Sept over $100 on a new set up. I even tipped 15%. I was having trouble figuring out how to fill it, it's a push and slide designed tank. I went in the next day to get some help. I asked her if she could help me figure out how to slid it open. She just replied "by law I can't touch your rig" and immediately moved on to the next person inline. She didnt try to help or try to understand what I was asking. I was about to just return my rig because the service was so bad, the only reason I kept it is because a nice CUSTOMER helped me and explained how to use the rig (I SHOULD HAVE TIPPED HIM). They should hire people who are willing to help and who know know to explain how to use the rigs they sell, without touching or ignoring their needs. I will never go back

Adam Voyles

Adam Voyles

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Bad product Poor customer service Scammed

I bought one of the jus bars from this store and they sold me a bad vape. It was one where you pulled the plastic out the mouth piece and wait 2 to 5 min to hit. I waited 12 min to be on the safe side and no juice was absorbed into the coil. I was upset, so i went back and visited them to see what the issue was and they couldn't tell what it was. Note they convinced me to buy this product. I asked if i could get a reimbursement and they gave me a solid no! I spoke with the owner if she could find the issue and she couldn't. She as well wouldnt reimburse me. I came in very respectfully and i felt very disrespected knowing i just got scammed! The 2 associates i spoke with were pretty respectful because they take orders just like i do, but I'm sure the owner knew what she was doing.

Erik Flores

Bro why do yall have a tip option when you just grab it off the shelf for me

Tyler Pellanda

Tyler Pellanda

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Poor Customer Service Wrong Product Refusal to Refund

Went in and needed help with buying some pods for my vape, it was given to me so I didn’t know the exact product I needed, but good thing it’s their job to know this stuff, so I thought. Dude sold me the wrong one by mistake, found out in the parking lot of the store when I went to try it out. I realized it didn’t fit so I went right back in, not 2 minutes later, to see if they would swap it out. Instead the dude who sold me the stuff went and hid in the back and the new guy refused to refund me so I could go find what I needed elsewhere since they didn’t have it. Overall bad store, take your money elsewhere at all cost

Nick Tomlinson

Nick Tomlinson

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Wrong Flavor Poor Customer Service

Sold me the the wrong flavor type I asked for a ice flavor didn’t check it out until I made the purchase and I know u can’t return these so yeah not great

Mrs MJ

Mrs MJ

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Poor Customer Service Incompetent Employees Wrong Product Sold

The owner is attentive and knowledgeable; however, a few employees are clueless of the products they sell, or clueless in general, and cannot mix juice right. Sold me coils for wrong device, then gave me hassle about it instead of simply apologizing and taking care of issue. We literally drive 30 min just to get a particular flavor. We'll be locating new business.

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Oya Vape Hours

  • Monday 11 AM to 7 PM
  • Tuesday 11 AM to 7 PM
  • Wednesday 11 AM to 7 PM
  • Thursday 11 AM to 7 PM
  • Friday 11 AM to 7 PM
  • Saturday 11 AM to 7 PM
  • Sunday 11 AM to 7 PM