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Review of BlackMarket Vape & Smoke

BlackMarket Vape & Smoke: A One-Stop Shop for All Your Tobacco and Herbal Needs

BlackMarket Vape & Smoke is a popular tobacco shop located in Cheyenne, Wyoming. The shop offers a wide range of tobacco and herbal products, including vape juices, e-cigarettes, cigars, hookahs, and glass pipes. The store is open seven days a week from 8:00 am to 10:00 pm, making it convenient for customers to shop at any time of the day.

Service Options and Accessibility

The store offers in-store shopping, and the staff is always ready to assist customers in finding the right products. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi, making it easy for customers to browse the internet while shopping.

Amenities and Payments

BlackMarket Vape & Smoke offers a quick visit option for customers who are in a hurry. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Customer Service

The staff at BlackMarket Vape & Smoke is knowledgeable, friendly, and always willing to help customers find the right products. Customers have praised the staff for their professionalism, friendly banter, and willingness to answer any questions. The staff is also known for their recommendations on flavors and products, ensuring that customers always leave the store satisfied.

Customer Reviews

Customers have left positive reviews on the store's website, praising the staff for their excellent customer service and knowledge of products. One customer wrote, "Every single member of the staff cares so much about their customers. They are always willing to answer any of your questions and help you find the perfect product for you." Another customer wrote, "The employees are some of the coolest, knowledgeable, and professional employees I had ever had to deal with."

Conclusion

BlackMarket Vape & Smoke is a one-stop-shop for all your tobacco and herbal needs. The store offers a wide range of products, excellent customer service, and a convenient location. Whether you're a regular customer or a first-time visitor, the staff at BlackMarket Vape & Smoke will ensure that you leave the store satisfied with your purchase.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

BlackMarket Vape & Smoke Reviews - 272

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Vivionna Fauver

Vivionna Fauver

πŸ‘ πŸ‘Ž 😐
Inconsistent ID policy Cheaper options nearby Lost customer

They only ID me if I don’t bring my id. They should ID every time not just when they feel like it. I was told not to return unless I bring my ID, no issues the smoke shop a block away is cheaper I found out! Guess I’ll be hopping else where. I have no issue with needing my ID but tired of them only I forcing it occasionally and for specific people. I used to shop here every other week but not any more

Erica

Erica

πŸ‘ πŸ‘Ž 😐
Great Location Excellent Selection Wonderful Staff Helpful Staff Knowledgeable Staff

Great location, excellent selection of products, wonderful staff! Wesley was super helpful and knowledgeable. Will definitely be back!

Autumn Highland

Autumn Highland

πŸ‘ πŸ‘Ž 😐
helpful staff great customer service

My boyfriend and I ended up making a late night run here because we realized we ran out of juice and Nick was so helpful! We weren't sure what type of juice to get and he gave us great suggestions! He was patient with us while we tried to remember the correct coils we needed for the vape and went back and forth from the back to make sure we got the right thing!

Jeremiah Golden

Jeremiah Golden

πŸ‘ πŸ‘Ž 😐
Great Service Wide Selection

Awesome vape and glass shop! Never fails to deliver what I need. Alec is always a great help finding new flavors too.

Dave Dalziel

Dave Dalziel

πŸ‘ πŸ‘Ž 😐
Helpful Staff Knowledgeable Professional Personable

Nora was especially helpful to us in our vape needs. The whole staff was friendly, knowledgeable, professional as well as personable. Thank you Black Market Vape in Cheyenne!

Wendi Cobb

Wendi Cobb

πŸ‘ πŸ‘Ž 😐
Great Service Helpful Staff

This is definitely the best place to go! All employees are amazing and very formative! I’ve had a couple different issues with my vape and they are always there to help! Won’t go anywhere else!

Sheree' Nuss

Sheree' Nuss

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Knowledgeable Staff Quality Products

Best customer service around!
Black Market Vape and Smoke set themselves apart with their excellent customer service, knowledge, and stand behind their products.
They have , or will order anything you need. They aim to earn your business for life and are nailing it. God bless you guys!

Tatianna Vogt

Tatianna Vogt

πŸ‘ πŸ‘Ž 😐
helpful knowledgeable customer service

Kayla was super helpful with suggestions for a new mod. Took my concerns into consideration, and made sure to promote the best products for me. Will 100% go there again for any concerns I have.

Athrea Wartooth

Athrea Wartooth

πŸ‘ πŸ‘Ž 😐
Excellent place Great selection Friendly staff Knowledgeable staff Wonderful job Mannerly Great recommendations

Excellent place, has a great selection of juice and mods, and the staff was incredibly friendly and knowledgeable. Marc helped me out and did a wonderful job, very mannerly and gave great recommends.

Robert Johnson

Robert Johnson

πŸ‘ πŸ‘Ž 😐
excellent customer service

Trey went above and beyond to make sure that we had what we needed, not pushy and very happy to explain all the different details of each item, he is definitely and asset and shines as a customer service representative for the company. We will be back.

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