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Review of Vapor Lounge - Airway Heights

Vapor Lounge - Airway Heights: A One-Stop Shop for All Your Vaping Needs

If you're looking for a one-stop-shop for all your vaping needs, look no further than Vapor Lounge - Airway Heights. This tobacco, electronics, and vaporizer store is located at 10414 W Sunset Hwy, Spokane, WA 99224, and is open seven days a week from 9:00 am to 9:00 pm.

Products and Services

The Vapor Lounge - Airway Heights offers a wide range of products and services to meet the needs of every vaping enthusiast. Whether you're looking for a new mod, coils, or juice, this store has got you covered. They offer a variety of flavors and brands, including exotic options that you won't find anywhere else.

The store also offers a range of services, including curbside pickup, in-store pickup, and in-store shopping. They also have a quick visit option, which is perfect for those who are short on time. The store accepts debit and credit cards, making it easy to pay for your purchases.

Accessibility

The Vapor Lounge - Airway Heights is committed to making their store accessible to everyone. They have a wheelchair accessible entrance and parking lot, making it easy for those with mobility issues to visit the store.

Customer Service

The Vapor Lounge - Airway Heights is known for its exceptional customer service. The staff is friendly, knowledgeable, and always willing to help. They take the time to listen to your needs and recommend products that will work best for you.

Customer Reviews

The Vapor Lounge - Airway Heights has received numerous positive reviews from satisfied customers. Customers have praised the store's variety of products, knowledgeable staff, and exceptional customer service. Many customers have mentioned specific staff members by name, such as Ruby, Virginia, and Jacob J, who have gone above and beyond to help them find the perfect product.

"Absolutely wonderful service from all staff here! The Airway Heights location is very easy to find, very clean and has a wonderful variety of items to choose from. I highly recommend checking them out! They also offer military discount for those active duty members which is amazing!"

"I always have a very positive experience when I shop at the Airway Heights area Vapor Lounge. The staff is always very helpful and never try and upsell you on something you don’t need. They have a great selection and competitive pricing. Recently, on my last few visits, I was helped by Jacob J. and his service is just the best. Highly recommended."

"Ron was phenomenal, hilarious, and very knowledgeable in his career. Shared laughs and well said knowledge made my experience amazing, 5 stars is not enough for this man!"

Conclusion

The Vapor Lounge - Airway Heights is a must-visit for anyone looking for a wide range of vaping products and exceptional customer service. With its knowledgeable staff, variety of products, and commitment to accessibility, this store has everything you need to satisfy your vaping needs.

From the business

"Vapor Lounge is Northwest's Best Vape Shop! Through research and testing, we carry only the latest and the best in vape technology! We are an authorized dealer of vape best brands like Smok, Juul, VooPoo, Kanger, Aspire, and Joytech. 100% Authentic! We don't carry knockoffs! We have multiple locations to serve you!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Vapor Lounge - Airway Heights Reviews - 194

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kelly Horsley

Kelly Horsley

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Bad Return Policy

UPDATE: 8/16/2021 Great customer service. Always willing to help you find what you want at the best deal. As of 8/16/2021 customer service has gone down hill. That was the only reason I was shopping here. The new return policy is terrible. You have made the store and employees obsolete. Just so they can sell junk.

Ungracefully Surviving

Ungracefully Surviving

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Staff Helpful Recommendations Good Customer Service

People here are awesome, friendly, and know what they’re talking about. I’ve never had any issues and I appreciate when they don’t have something I’m looking for specifically they recommend somewhere that might.
I really appreciate it and it keeps me coming back when I need something. πŸ’œ

Belinda Nepin

Belinda Nepin

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Incompatible Products No Exchange Policy

I bought 2 packs of coil for 1 of my vapes that I purchased there I still had a couple left over and when I finished them I went to put a new one in that I bought at vape lounge and it did not fit the guy sold me and I did not keep the the receipt but I thought it would be ok cause I used my membership and I thought I could just go exchange for the Right ones I needed for the vape I bought there
I walked in and asked the girl to check my account and the last guy I bought didn’t even use it so I had no proof of purchase for these coils she wouldn’t exchange theses coil for the right ones now I’m stuck with coils I think I’ll stick to buying one again

AJ 509

AJ 509

πŸ‘ πŸ‘Ž 😐
Favorite Responsive Staff Helpful Reliable

Definitely one of my favorite vapor lounges out of the 3 I go to regularly, the team and the bosses are all very responsive and very helpful I greatly appreciate the help I received today from the two gentlemen working. Definitely a good reliable shop/company!

Kristine Camargo

Kristine Camargo

πŸ‘ πŸ‘Ž 😐
Amazing customer service Very knowledgeable Answered all our questions

I wish I would have asked for the 2 gentleman's names that helped us. Amazing customer service! Very knowledgeable and answered all our questions.

Tatiana Cemone

Tatiana Cemone

πŸ‘ πŸ‘Ž 😐
Defective product Poor customer service Scam

The guy that helped me was nice but I bought a defective disposable today, Their only solution was to give me a discount if I bought another one which seems like a scam, why would I spend more money to get some thing that might be broken? Won’t be returning.

Nate W

Nate W

πŸ‘ πŸ‘Ž 😐
Overpriced Expensive

Overpriced 60ml bottles of juice. They want $20 for 60ml when discount smoke is $20 for 120mls of same juice flavor

Ross Johnson

Ross Johnson

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Great Customer Service

Nice place to shop for your cap supplies. Staff very friendly and helpful. My first time there the salesperson spent time and answer every question I had. I have been back every time..

Jordian123 B

Jordian123 B

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Good Customer Service Wide Selection Not Pushy

Went in with some people I went up with for work and had no intention of buying anything but saw some stuff that was cool and the staff ACTUALLY HAD A CLUE about vapeing. I told them i wasnt planning on buying anything and they were still more than happy to show me stuff and take the time to explain it. In the end i walked out with a smok mag with the prince tank and batteries for about $70 while they were haveing a sale. Supper chill environment and the customer service was outstanding. Wide selection of merchandise and they were not pushy at all (most of my local shops are supper pushy).

Alex Easley

Alex Easley

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Decent Selection Reasonable Prices

Decent selection and prices. Staff is very friendly and helpful. Truck accessible by parking either at Walmart or the Maverik station across the street.

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