Search

Review of Cigar n Vape

Cigar n Vape: A Mixed Bag of Reviews

Cigar n Vape is a tobacco shop, cigar shop, hookah shop, pipe supplier, and vaporizer store located at 678 S Pickett St, Alexandria, VA 22304. The store is open from 10:00 AM to 9:00 PM from Monday to Saturday, but closed on Sundays. The store offers in-store shopping, but not delivery. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is known for its selection of tobacco products, vaporizers, and accessories.

However, the reviews for Cigar n Vape are mixed. Some customers have had positive experiences, while others have had negative experiences. Some customers have praised the store's customer service, while others have criticized it. Some customers have praised the store's selection of products, while others have criticized it.

One customer from Peru praised the store's customer service, saying that they were treated incredibly well by the staff. Another customer praised the store's selection of products and customer service, saying that they were always friendly and willing to advise customers on any purchase.

However, other customers have had negative experiences with the store. Some customers have complained about the store's selection of broken products. One customer complained that they bought a vape from the store that would not charge, and when they called the store, the staff made it seem like it was their fault and said that there was nothing they could do. Another customer complained that they bought a disposable vape that stopped working after two hits, and when they tried to exchange it, the staff would not take it back or offer a refund.

Other customers have complained about the store's customer service. One customer complained that they bought a dead pen from the store and called the store 10 minutes later to explain the situation, but the staff told them that there were no refunds or returns. Another customer complained that the owner was rude and that the prices were too high.

Overall, Cigar n Vape is a mixed bag of reviews. Some customers have had positive experiences, while others have had negative experiences. If you are looking for a tobacco shop, cigar shop, hookah shop, pipe supplier, or vaporizer store, it may be worth checking out Cigar n Vape, but be aware of the mixed reviews.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Cigar n Vape Reviews - 181

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
candyce beckham

candyce beckham

👍 👎 😐
Great Service Helpful Staff Good Product

Love love love this place. Excited about my new vaporizer and the end of cigarettes for me. Great service and very patient with all my questions.

Omar Arbid

Hassan was a great with best service I ever had with other tobbaco shops. He greeted me in out of the store!

Gadiel Haro

The customer service here was amazing! We were helped completely and abraham knew exactly what we were looking for!

Neil Lamont

Neil Lamont

👍 👎 😐
Great Customer Service Knowledgeable Staff Will Return

Great customer service, staff was very knowledgeable and answered all of my questions. I'll definitely return for my vape needs.

Mustafa

Mustafa

👍 👎 😐
helpful patient great service

Faham is a great guy ! It was my first time getting a vap so he was so helpfull and patient he helped me alot choosing the right vap !!!

William Kouadio

Best experience ever.. real down to earth and helpful.. Abraham did wonderful and was very knowledgeable....

Taquan Kuhn

Very Nice People , They took there time to explain things about the product , Also They ask what i needed

saad asif

saad asif

👍 👎 😐
Excellent Salesperson Great Looking Shop Knowledgeable Staff

sales person was excellent in explaining great looking shop and person was full of knowledge with the stuff he was selling.

Christa Smith

Christa Smith

👍 👎 😐
informative staff worth a stop

Stopped in today on a whim and the staff was very informative about the various products they had to offer! Definitely worth a stop in any day!

tim hapner

tim hapner

👍 👎 😐
Good Customer Service Great Selection Slightly Expensive

Good customer service and great selection of vape products, just may be a little more expensive than other places, I still would go back though

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Cigar n Vape Hours

  • Monday 10 AM to 9 PM
  • Tuesday 10 AM to 9 PM
  • Wednesday 10 AM to 9 PM
  • Thursday 10 AM to 9 PM
  • Friday 10 AM to 9 PM
  • Saturday 10 AM to 9 PM
  • Sunday