Review of Cigar n Vape
Cigar n Vape: A Mixed Bag of Reviews
Cigar n Vape is a tobacco shop, cigar shop, hookah shop, pipe supplier, and vaporizer store located at 678 S Pickett St, Alexandria, VA 22304. The store is open from 10:00 AM to 9:00 PM from Monday to Saturday, but closed on Sundays. The store offers in-store shopping, but not delivery. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is known for its selection of tobacco products, vaporizers, and accessories.
However, the reviews for Cigar n Vape are mixed. Some customers have had positive experiences, while others have had negative experiences. Some customers have praised the store's customer service, while others have criticized it. Some customers have praised the store's selection of products, while others have criticized it.
One customer from Peru praised the store's customer service, saying that they were treated incredibly well by the staff. Another customer praised the store's selection of products and customer service, saying that they were always friendly and willing to advise customers on any purchase.
However, other customers have had negative experiences with the store. Some customers have complained about the store's selection of broken products. One customer complained that they bought a vape from the store that would not charge, and when they called the store, the staff made it seem like it was their fault and said that there was nothing they could do. Another customer complained that they bought a disposable vape that stopped working after two hits, and when they tried to exchange it, the staff would not take it back or offer a refund.
Other customers have complained about the store's customer service. One customer complained that they bought a dead pen from the store and called the store 10 minutes later to explain the situation, but the staff told them that there were no refunds or returns. Another customer complained that the owner was rude and that the prices were too high.
Overall, Cigar n Vape is a mixed bag of reviews. Some customers have had positive experiences, while others have had negative experiences. If you are looking for a tobacco shop, cigar shop, hookah shop, pipe supplier, or vaporizer store, it may be worth checking out Cigar n Vape, but be aware of the mixed reviews.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Cigar n Vape Reviews - 181
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Drea Dawson
Lots of good products. Really nice customer service. Very knowledgeable worker of the products.
Trish Cagliostro
I bought over $100 and put it on my credit card and was asked for my drivers license. Luckily, my fiancé noticed that the cashier took a picture of my receipt and drivers license and old me as soon as we left. I went back in and asked them to delete it and they did. I was told the policy was to do this for all purchases over 100. I understand fraud issues and asking for my id is fine. Storing a picture of it on a random cell phone and sneakily taking a picture of it is not acceptable and I will be filing a complaint with the Virginia consumer protection agency.
Enrique BN
I used to go here and buy e-juice. But after buying 3 of my kits that stopped working after a couple of days I couldn't even return the last and only one I was trying to get replaced. I wanted to just tolerate the high prices because it was convenient but screw it. Also owner is very rude. I'd rather drive a couple of miles extra to avoid this one. Last thing I need is a rude owner to interact with.
Geepy Pe
Great customer service. The 2 times I was there it was pretty empty so the person at the register was talking with my buddy, helping him out while I browsed the shop. He also took care of purchases from the rest of my group, and was really helpful according to my buddy. Never been to other shops so I can't compare
Miguel Caraballo
These guys are great. Every time I step inside they are always friendly and willing to advise you on any purchase you are even thinking about. Customer service through the roof. Definitely my type of shop.
Teia Mills
Customer service was excellent, the rep was knowledgeable and very friendly. My boyfriend and I spent plenty of time just looking around. There's a wide variety of merchandise. The prices are also the best we've seen for quality glass pieces besides being in a convenient location. Highly recommended.
Lope F
This place is ridiculously overpriced. They started out fine now prices are through the roof. I brought the same exact brand of juice for $10.00 less at another store less than a mile and a half away. I compare prices in the area and there prices are crazy. They don't have to worry about me shopping there anymore. And I'm gonna let my friends know. Stay away from there.
Aaron Brewer
Customer service was the best. associate was very helpful and very knowledgeable of all the products and accessories. I would recommend my family and friends to come in and shop at the store. I would return to support the business! Great Job Abraham Hassan!!!
Helena Labriny
They were amazing! Very helpful and very welcoming and clean! I was helped out by Miguel. It was my 2nd time there and he helped me pick out 2 vapes! Taught me a lot and took great care of me. Answered all of my beginner questions. Was very patient and was hella awesome!
Gember Vasquez
Over price and couldn't stop staring at me while I was looking like I was going to steal something not friendly they didn't have no coins I had cash they wanted me to pay card since they had no coins not my problem they rather lose a sale then 13 cents I ended up leaving my change smh would not recommend this place to no one and will never come here again