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Review of Smokees Vape & Smoke shop

Smokees Vape & Smoke Shop - A One-Stop Shop for All Your Smoking Needs

Smokees Vape & Smoke Shop is a local tobacco and vaporizer store located in Galveston, Texas. The store is owned and operated by a group of diverse individuals who identify as Black-owned, Latino-owned, veteran-owned, and women-owned. The store offers a wide range of smoking products, including tobacco, cigars, pipes, e-cigarettes, vaporizers, and smoking accessories.

The store is open seven days a week, from 8:00 am to 12:00 am, providing customers with ample time to shop at their convenience. Customers can choose from a variety of service options, including in-store shopping and curbside pickup. The store is wheelchair accessible, with a wheelchair accessible entrance, parking lot, restroom, and seating. Customers can also enjoy free Wi-Fi while shopping.

Smokees Vape & Smoke Shop has received mixed reviews from customers. While some customers have praised the store's excellent customer service and friendly staff, others have criticized the store's pricing and some staff members' unprofessional behavior. However, the majority of customers have appreciated the store's wide selection of products and affordable prices.

One customer wrote, "Literally the best prices on the strip. Don't try out any other place. They literally had 3 g of Delta disposable for $15. On the other side of the island people are charging $45-$60 for the same thing."

Another customer had a different experience, writing, "The girl working there was visibly bothered by the fact that we were even in the building and by the fact that she had to get off her stool and do some type of work."

Despite the mixed reviews, Smokees Vape & Smoke Shop remains a popular choice for many customers in Galveston. The store's knowledgeable staff, diverse product selection, and affordable prices make it a one-stop-shop for all your smoking needs.

From the business

"Welcome to Smokees the best Smoke and Vape Shop in Galveston TX."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Curbside pickup
  • In-store shopping

Smokees Vape & Smoke shop Reviews - 283

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brend Dominquez

Brend Dominquez

πŸ‘ πŸ‘Ž 😐
Affordable Prices Friendly Staff

I just walk into the smoke shop. You would never guess you’re in Galveston where everything is overpriced. Literally the best prices on the strip. Don’t try out any other place. They literally had 3 g of Delta disposable for $15. On the other side of the island people are charging $45-$60 for the same thing. There was two ladies working today. Can’t remember their names for the life of me. After my most recent experience at the shop I think everyone Needs a raise

Patrick

Patrick

πŸ‘ πŸ‘Ž 😐
Rude Customer Service Uncomfortable Experience Overpriced Products

Girl working february 21st at 11pm was ridiculously rude. Literally the second i walked in she sighed loudly and practically yelled at me to give her my ID, no how are you first or nothing, never had such rudeness with a smoke shop worker. she was on the phone with her buddies sitting down on her little stool and it seemed to bother her that someone walked in the store and interrupted her relaxing chatting with her buddies. I was looking at the products I wanted for 5 seconds and she said β€œwhich do you want?!?” rushing me into selecting, made me very uncomfortable and rushed. I asked the price of a product, and she rudely sighed and said β€œi’m checking it” in a rude manner. When i didn’t like the price of that one she huffed and puffed and just grabbed a random one that i didn’t even ask for and told me the price, I just wanted to hurry up and be out of there so i said yes not thinking about what it is. She was also talking to her friends on the phone in the middle of our interaction. I have very bad anxiety, she really made me uncomfortable, made me almost have a panic attack and definitely made me never want to shop there again. The product I received is terrible and overpriced as well, but that may be because she rushed me into picking some random product.This is terrible customer service and this girl that cant seem to not have a temper tantrum at customers coming into the shop to buy products, needs to be fired. I will be spreading the word to all my local friends. Thanks for the uncomforting welcome my first time in the shop. I’m not sure of her name, but i gave you the date and time so you should be able to figure that out.

Eddy Jr

Eddy Jr

πŸ‘ πŸ‘Ž 😐
Unprofessional Bad Customer Service Broken Product Managerial Issues

Jenny was unprofessional sales rep for business. Started yelling at customer who bought a broken vape piece. She’s a manager to this business and puts a bad face for the business. It was like dealing with a high schooler who works in fast food with an attitude. Orura was doing the best job defusing a situation jeanna or Jenny started. I would consider some readjustments in positioning jeanna or jenny isn’t suited for

Abel Cardenas

Abel Cardenas

πŸ‘ πŸ‘Ž 😐
helpful friendly great deal recommend

I didn't get the worker's name, but I went yesterday she was very helpful and friendly with me. Got a great deal on a new vape with some juice, definitely would recommend

John Pruitt

John Pruitt

πŸ‘ πŸ‘Ž 😐
Loosely Rolled Expensive

Customer service was excellent and was treated very nice with that being said. I Bought a few pre rolled and they are so loosely rolled that they bearly smoke without falling apart and having to relight them every time I take a puff defiantly not work the $74 for the 10 I bought better off buying the flowers and rolling them yourself or smoke it through a pipe

Chelsea Roach

Chelsea Roach

πŸ‘ πŸ‘Ž 😐
Pricey Clean Location Nice Layout Employee Knowledge

Kinda pricey but very clean location and the store has a nice layout. Employees could be a little more knowledgeable about the products they sell but overall I'd probably shop there again.

Brandy Vaughn

Brandy Vaughn

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Attitude

The girl working there was visibly bothered by the fact that we were even in the building and by the fact that she had to get off her stool and do some type of work. She huffed and puffed and sighed loudly as if she had better things to do than to answer simple customer inquiries. The attitude she had was atrocious and gives the whole business a bad name. We won’t be going back.

Lairy B

Great store and friendly service. What more could you ask for?

Shelby Tidmarsh

Super nice worker. She was very friendly and helped me find what I needed.

Nevenka Silva

Nevenka Silva

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Helpful Staff

I come in almost weekly and my experience is always nice especially from Aura. She’s always very helpful with picking out something new and letting me know what’s new in the store and she is super sweet . Thank you Aura ! ( :

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Smokees Vape & Smoke shop Hours

  • Monday 8 AM to Midnight
  • Tuesday 8 AM to Midnight
  • Wednesday 8 AM to Midnight
  • Thursday 8 AM to Midnight
  • Friday 8 AM to Midnight
  • Saturday 8 AM to Midnight
  • Sunday 8 AM to Midnight