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Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers

4.5

123 reviews

Review of Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers

Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers is a unique business that offers a variety of products and services. Located in Austin, Texas, this shop is a one-stop destination for tobacco, gift items, glass blowing, ice cream, shoes, vaporizers, and vintage clothing. The shop is open seven days a week from 11:00 am to 10:00 pm, making it convenient for customers to visit at any time.

The shop offers a wide range of services, including curbside pickup, in-store pickup, in-store shopping, and same-day delivery. The shop is also wheelchair accessible, with a wheelchair accessible entrance and parking lot. Customers can enjoy free Wi-Fi while shopping, and the shop is LGBTQ+ friendly, making it a welcoming space for everyone.

The shop has a quick visit planning option, making it easy for customers who are in a hurry. The shop accepts debit cards, credit cards, and NFC mobile payments, providing customers with a variety of payment options.

The shop has received mixed reviews from customers. Some customers have praised the shop for its excellent customer service, knowledgeable staff, and unique product offerings. The shop has a great selection of glassware, and customers have appreciated the quality of the products. The shop also offers a variety of vape products, and customers have found the staff to be helpful in selecting the right product for their needs.

On the other hand, some customers have criticized the shop for its high prices and lack of return policies. Some customers have felt that they were overcharged for products, and others have had issues with defective products. However, the shop has responded positively to customer complaints, and the staff has been willing to exchange or refund products when necessary.

In conclusion, Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers is a unique business that offers a variety of products and services. The shop has a welcoming atmosphere and knowledgeable staff, making it a great place to shop for tobacco, gifts, glassware, and more. While some customers have had issues with prices and returns, the shop has been responsive to customer complaints and has worked to resolve any issues. Overall, Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers is a great addition to the Austin community.

From the business

"We are a local Family Owned and Operated business. We support our local Artists throughout our store with Hand Blown Glass, Jewelry and other Art from awesome local Artists. We try to keep all the latest and up to date Smoking Accessories For Flower, Oil or Concentrates. If you are looking for something specific that we don't have, please let us know and we will do our best to find it and keep it in stock for you. FOR OUR HOT AUSTIN DAYS!!! We now have New Orleans Style Shaved Ice SnoCones!!! New Service: We have 100% Authentic Nike Dunks, AF1's, Jordans, Adidas Yeezy Shoes, Slides"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers Reviews - 123

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Vince Layfield

Scott is absolutely amazing , this shop is always so nice and friendly.

Alien Hippie

Alien Hippie

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Poor Customer Service Inconvenient Policy

Turned away at the door. Was there a little early, needed a banger, Newport butane and most likely a new rig for my YouTube videos, but was turned away becausethey dont accept money before 11:00 everyday....ok guess you are bringing in 1,000-3,000$ a day to be able to open so late

Daesia Aguirre

Daesia Aguirre

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Best Smoke Shop Great Selection Convenient Location

Best smoke shop hands down ☺️ I prefer going here for my smoking needs over a gas station or any other shop, anyday!

Bryan Sierra Diaz

Bryan Sierra Diaz

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Poor Customer Service Wrong Product Unhelpful Staff

Dude sold me juice, after seeing my tank, that wouldn't fit and is not usable with my tank. Also gave me the wrong NIC the first time and seemed just uninterested in helping anybody.

OhHeyItsEagle

OhHeyItsEagle

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Terrible selection Faulty products Bad experience

Terrible selection of disposables. Bought 3 from them and they either didn’t work, or were burnt before I even opened them. Not shopping here again

Jon Huthsing

Jon Huthsing

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Expensive Limited variety

Expensive. Variety of liquids is decent. It sells all the stuff the other chain of stores couldnt sell. I would recommend going to create a cig right up the road. Better variety.

Robert Taylor

Robert Taylor

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Best selection Helpful staff Friendly staff

Best selection in the area for premade rta/rda vape coils! Helpful, friendly staff.

Amanda Curry

Amanda Curry

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Friendly Staff Good Customer Service

Super friendly staff. They also offer to switch out a juice if you buy and don't like it.

Reed Kartye

Reed Kartye

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Great Customer Service Wide Selection Highly Recommended

Incredible customer service, with a great selection. Highly reccomended this vape shop.

X

X

πŸ‘ πŸ‘Ž 😐
Knowledgeable Owner Recommended Store

Ms. Rene, the owner, is super nice and very knowledgeable of the products in the store. I recommend this store to anybody in the Austin area.

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Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers Hours

  • Monday 11 AM to 10 PM
  • Tuesday 11 AM to 10 PM
  • Wednesday 11 AM to 10 PM
  • Thursday 11 AM to 10 PM
  • Friday 11 AM to 10 PM
  • Saturday 11 AM to 10 PM
  • Sunday 11 AM to 10 PM