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Review of Stratus Smoke & Vape

Stratus Smoke & Vape:

Stratus Smoke & Vape is a local tobacco, cigar, hookah, and vaporizer shop located in Winston-Salem, North Carolina. The shop is open from 10:00 AM to 10:00 PM from Monday to Saturday, and closed on Sundays. The shop offers a variety of services, including in-store shopping and quick visits. The shop also accepts debit cards, credit cards, and NFC mobile payments.

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is well-organized and clean, with a great selection of products. The staff is knowledgeable and helpful, always willing to answer questions and provide recommendations. The staff is also customer service-focused, ensuring that customers have a positive experience and become repeat customers.

Stratus Smoke & Vape offers a wide range of products, including tobacco, cigars, hookahs, and vaporizers. The shop also offers a variety of CBD vaping products. Customers can find whatever they are looking for, and the staff is always willing to help customers find the right product for their needs.

While the shop has received some negative reviews, the majority of reviews are positive. Customers have praised the staff for their knowledge and helpfulness, as well as the shop's selection and prices. Some customers have had issues with inventory and employees, but these seem to be isolated incidents.

Overall, Stratus Smoke & Vape is a great local shop for tobacco, cigar, hookah, and vaporizer enthusiasts. The shop offers a wide range of products, knowledgeable and helpful staff, and a clean and well-organized store. Customers can expect a positive experience and great prices at Stratus Smoke & Vape.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Stratus Smoke & Vape Reviews - 86

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dabin Buh

Dabin Buh

👍 👎 😐
Expensive Prices

Prices have regularly been raised to the point some of their products are double the price of nearby compeitors, they do keep a wide selection of products, have good staff, and a clean store

Darla Genung

Darla Genung

👍 👎 😐
Excellent customer service Great prices Great selection Variety of products

Excellent customer service! Great prices! Nothing is overpriced. Great selection and variety of products. Did I mention excellent customer service?!!!

smith duane

smith duane

👍 👎 😐
Poor Customer Service Out of Stock

Called and was told they had the item I was looking for went to the store and was sent to several different location in the store and couldn't find the item ask a store employer and she said we have been out of that item and we have no idea when we will restock. And the owner came from the back he told!!

Kelly Lamberty

Kelly Lamberty

👍 👎 😐
clean friendly environment exceptional service

Very clean and always a friendly environment. This is the only smoke & vape shop in Winston that I will visit. Exceptional service!

Candyce Youmans

My home vape shop! Everyone is so incredibly nice and helpful.

Chelsea Rae

Chelsea Rae

👍 👎 😐
Honest Staff Great Customer Service Fair Prices

they're honest and don't just tell you what you want to hear...customer service is awesome...ive been to a lot of vape shops that just push the highest priced items...stratus isn't that

Keith Hobson

Best shop around prices spot on got some Christmas shopping done while there.

Zachary Bowers

Great place with a super helpful staff. Answered all the questions I had and took the time to explain the products

Evl (Ev)

Evl (Ev)

👍 👎 😐
Confusing rules

POINT IS: IF YOURE CARD PEOPLE THATS ABSOLUTELY FINE BUT IF YOURE GONNA FOLLOW THE RULES THEN MAYBE DO THAT ALL THE TIME?🤔

Roscoe Crittenden (Jay)

Had a decent selection, but some of the employees were over bearing and weren't very knowledgeable

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