Review of Stratus Smoke & Vape
Stratus Smoke & Vape:
Stratus Smoke & Vape is a local tobacco, cigar, hookah, and vaporizer shop located in Winston-Salem, North Carolina. The shop is open from 10:00 AM to 10:00 PM from Monday to Saturday, and closed on Sundays. The shop offers a variety of services, including in-store shopping and quick visits. The shop also accepts debit cards, credit cards, and NFC mobile payments.
The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is well-organized and clean, with a great selection of products. The staff is knowledgeable and helpful, always willing to answer questions and provide recommendations. The staff is also customer service-focused, ensuring that customers have a positive experience and become repeat customers.
Stratus Smoke & Vape offers a wide range of products, including tobacco, cigars, hookahs, and vaporizers. The shop also offers a variety of CBD vaping products. Customers can find whatever they are looking for, and the staff is always willing to help customers find the right product for their needs.
While the shop has received some negative reviews, the majority of reviews are positive. Customers have praised the staff for their knowledge and helpfulness, as well as the shop's selection and prices. Some customers have had issues with inventory and employees, but these seem to be isolated incidents.
Overall, Stratus Smoke & Vape is a great local shop for tobacco, cigar, hookah, and vaporizer enthusiasts. The shop offers a wide range of products, knowledgeable and helpful staff, and a clean and well-organized store. Customers can expect a positive experience and great prices at Stratus Smoke & Vape.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Stratus Smoke & Vape Reviews - 86
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Samual Sproat
Very helpful staff, nice selection.
Edward Burchins
Knowledgeable and super customer service focused. The people who work here along with the best selection of products make this one my favorite place to go!
Blake Hess
I've been coming here since they first opened this location. Alongside of having a great selection of coils/mods/tanks etc., they have the absolute best of juices. Most are reasonably priced but here you definitely get what you pay for. The best part of the shop are the friendly employees that are always happy to answer questions and offer suggestions based off experiance and not just to sell you as much as possible. Best place in Winston to buy juice.
Matthew Wendel
Friendly and knowledgeable staff. They don't try to sell you what you don't need, and make sure you have the right stuff before you buy. My go-to vape & tobacco store!!
Isaac Adam
this is a decent head shop. good selection, good prices, good customer service. i'm leaving a review because the other day, i stopped by during my morning errands not realizing that they weren't open yet. i happened to get there the same time as the owner, and he let me in to pick up what i needed and couldn't have been nicer. thanks!!
Jacob Smith
Best customer service, best selection and price range Ive seen. Not to mention they have in my opinion the best point reward system. I catch myself there once a week.
m m
Very helpful and friendly staff. They can get busy when they first open on the weekends so you might need to be a little patient if you visit at that time.
Michael Sale
Terrible inventory, poor employees arent trained for anything vape related. Refused a sale because "inventory was wrong and would get yelled at for selling." Absolute joke of a vape store. A head shop at best. Definitely needs a management shift.
If you're a college kid from down the road wanting a Juul, that's about the only thing this store is good for.
Schuyler Wood
Came into the shop 20 minutes before closing and was told I could only pay card because he closed the register early and also told me I only had 5 minutes to pick something and couldn't give any recommendations for vape juice saying he wouldn't know because he don't smoke. Will never come again.
Ashley Victoria
The best bang for your buck if you buy vapor juice or devices. Staff is friendly and very helpful almost 90% of the time. Also the vape juice is literally 70% cheaper than competitor's in the area they have clean and quick service to help you find what you need. And if your in the business to quit smoking they can help you in many different ways.