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Review of Volcano Smoke & Vape Shop

Volcano Smoke & Vape Shop: A veteran-owned business, Volcano Smoke & Vape Shop is a tobacco and vaporizer store located in Albuquerque, New Mexico. The shop offers a range of services, including delivery, in-store pick-up, in-store shopping, and same-day delivery. The store is wheelchair-accessible, and there is a wheelchair-accessible car park and entrance. Additionally, the shop provides free Wi-Fi for its customers and is LGBTQ+ friendly.

The shop is known for its knowledgeable staff who go the extra mile to make customers feel welcomed. They offer a range of products, including CBD, vape juice, and accessories. Customers have praised the staff for being helpful and answering all their questions. The shop also has a variety of unique pieces, and their prices are very fair.

One unique aspect of Volcano Smoke & Vape Shop is their commitment to customer safety during the COVID-19 pandemic. The owner asks customers to sanitize their hands and takes their temperature before entering the store, which has made customers feel at ease and safe.

While the majority of reviews are positive, some customers have had negative experiences with the shop. One customer felt that the staff was rude and unhelpful, while another felt that the selection of products was limited. However, these negative reviews are in the minority, and most customers have had a positive experience at Volcano Smoke & Vape Shop.

In conclusion, Volcano Smoke & Vape Shop is a great option for those looking for a tobacco or vaporizer store in Albuquerque. The shop offers a range of services, has a knowledgeable and friendly staff, and is committed to customer safety during the pandemic. While some customers have had negative experiences, the majority of reviews are positive, making Volcano Smoke & Vape Shop a reliable and trustworthy business in the community.

From the business

"ABQ WESTSIDE BURQUE"

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Delivery
  • In-store pick-up
  • In-store shopping
  • Same-day delivery

Volcano Smoke & Vape Shop Reviews - 56

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Johnny Reeves

Johnny Reeves

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Good Customer Service Well-Stocked Store

I been going there for about 5 yrs and all the employees there are awesome and got good customer service and they always have what I need

Susan Burns

Susan Burns

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Expensive Inconsistent Pricing

I went in yesterday and bought CBD pre rolls for $5 each. Went back today and they're $10. Won't be returning.

THE MAD ENTHUSIAST

THE MAD ENTHUSIAST

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Great Service Excellent Staff 5 Star

Always a great place ive never had a issue here with staff or the service they provide 5 star

Matthew Atkins

Matthew Atkins

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Friendly Knowledgeable Huge Selection Fairly Priced Highly Suggest

Friendly, knowledgeable, huge selection of products and fairly priced. I would highly suggest!

Edgardo Barron

Edgardo Barron

πŸ‘ πŸ‘Ž 😐
Nice Place Recommend Hookah Lounge

Very nice place lots of nice peices they got everything you would need I recommend this spot nice hookah lounge area too

Gus De Leon

Gus De Leon

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Poor customer service Unfair return policy

This place is garbage went to return an unopened item the very next day cause it was the wrong one , won't let me return it garbage for real

Lucretia Kenney

Lucretia Kenney

πŸ‘ πŸ‘Ž 😐
Exceptional Customer Service

Oz is so very helpful, informative, and has exceptional customer service skills!!

Tiko Gamer

Tiko Gamer

πŸ‘ πŸ‘Ž 😐
Faulty Products Poor Customer Service

Don’t even waste your money at this shop all they sell is faulty mods bought my stuff a week ago and it broke called them they said basically I’m out of luck defiantly lost a good customer for sure

Joey Corrales

Joey Corrales

πŸ‘ πŸ‘Ž 😐
knowledgeable awesome rewards

Awesome people and always knowledgeable! Won't go anywhere else and the rewards are pretty cool too.

Mady Holmes

Always have friendly staff. Love the new chill out lounge too.

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Volcano Smoke & Vape Shop Hours

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday