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Review of Volcano Smoke & Vape Shop

Volcano Smoke & Vape Shop: A veteran-owned business, Volcano Smoke & Vape Shop is a tobacco and vaporizer store located in Albuquerque, New Mexico. The shop offers a range of services, including delivery, in-store pick-up, in-store shopping, and same-day delivery. The store is wheelchair-accessible, and there is a wheelchair-accessible car park and entrance. Additionally, the shop provides free Wi-Fi for its customers and is LGBTQ+ friendly.

The shop is known for its knowledgeable staff who go the extra mile to make customers feel welcomed. They offer a range of products, including CBD, vape juice, and accessories. Customers have praised the staff for being helpful and answering all their questions. The shop also has a variety of unique pieces, and their prices are very fair.

One unique aspect of Volcano Smoke & Vape Shop is their commitment to customer safety during the COVID-19 pandemic. The owner asks customers to sanitize their hands and takes their temperature before entering the store, which has made customers feel at ease and safe.

While the majority of reviews are positive, some customers have had negative experiences with the shop. One customer felt that the staff was rude and unhelpful, while another felt that the selection of products was limited. However, these negative reviews are in the minority, and most customers have had a positive experience at Volcano Smoke & Vape Shop.

In conclusion, Volcano Smoke & Vape Shop is a great option for those looking for a tobacco or vaporizer store in Albuquerque. The shop offers a range of services, has a knowledgeable and friendly staff, and is committed to customer safety during the pandemic. While some customers have had negative experiences, the majority of reviews are positive, making Volcano Smoke & Vape Shop a reliable and trustworthy business in the community.

From the business

"ABQ WESTSIDE BURQUE"

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Delivery
  • In-store pick-up
  • In-store shopping
  • Same-day delivery

Volcano Smoke & Vape Shop Reviews - 56

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tasha Brassard

Tasha Brassard

πŸ‘ πŸ‘Ž 😐
Great Experience Helpful Staff Good Value

Beat smoke shop I’ve been to in ABQ. Gave us the best experience, made sure our disposable vapes worked, and hooked us up hella. Gone back multiple times since then and on our way there now too hah

Chris Gossett

Chris Gossett

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unhelpful Staff

Only reason they got a star is because that’s the lowest option. I call asking for an electronic dab nail. Also known as an E-Nail. Guy obviously is too high to understand that I didn’t want his e-mail. So he hangs up without giving a damn and refuses to answer when I call now. They’re not worth your time or the unlimited on your phone plan. Worthless customer service.

Tiffani Anderson

Tiffani Anderson

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Overpriced

I went in to try something different maybe a new juice. They had nothing I asked for, I was told the owner was trying to get rid of the extra stock he had. So I picked something that they did have and when I went to pay he had no credit card machine hooked up. So he went to the other side of the building to get the credit card machine, hooked it up and then when I went to give him my card he said sorry we don't run cards with no chip. So I wasted 20 minutes of my life for nothing... Kind of glad because the Juice that they did have was overpriced.

David Sanchez

David Sanchez

πŸ‘ πŸ‘Ž 😐
Bad Customer Service High Prices Poor Hours

If I could write this without giving any stars I would!!! Worst smoke shop in Albuquerque avoid at all cost, the prices are outrageous and the employees are rude then on top of all that they close too early. I miss the moon smoke shop they were the best!!!

Angela C

Angela C

πŸ‘ πŸ‘Ž 😐
Clueless Staff Poor Customer Service Unhelpful

Staff is clueless! I had inquired about some CBD product and she had zero information. She seemed annoyed to help me, and was very condescending when I tried to ask questions. The store itself has an okay selection of products, but the staff is a total turn off. I won't be returning to this establishment.

Alexander Hernandez

Alexander Hernandez

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Doubtful Owner

Idk if it’s the same owner it’s been awhile since I’ve been here. Regardless I felt to voice out my review on this place. But the guy I dealt with claimed to be the owner, I doubt it because he was a little punk. No manners, no class. I hope it’s under new management.

Rob Frazier

Rob Frazier

πŸ‘ πŸ‘Ž 😐
small selection rude staff not recommended

They had very small selection when it came down to rigs, the people working there were incrediblely rude, and I could not find a single thing I was actually looking for. 10/10 do not recommend this smoke shop(:

angel fonseca

angel fonseca

πŸ‘ πŸ‘Ž 😐
Best Place in Town Support Local Shops Wide Juice Brand Options

hands down best place in town, they know there game, you can find things cheaper online but i support local shops! they should have a website so i can check the juices that they have in stock and deals.... when i get there they have so much juice brand options that i forget what i want... lol

Manny Romero

Manny Romero

πŸ‘ πŸ‘Ž 😐
Great Customer Service Friendly Environment

Went in there for a cheap grinder and left with a little more then I thought haha, great customer service and all around friendly open environment.

sonia Quezada

sonia Quezada

πŸ‘ πŸ‘Ž 😐
Helpful Friendly Variety

Very helpful and curtious and the owner is the coolest people on thd planet. .Their is a variety of everythinich
g you need for that smoking

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Volcano Smoke & Vape Shop Hours

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday