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Review of High Life Smoke Shop Concord

High Life Smoke Shop Concord: A One-Stop Shop for Smoking Accessories and Gifts

High Life Smoke Shop Concord is a popular local business that caters to the smoking needs of the community. Located near Gold's Gym at 349 Copperfield Blvd NE H, Concord, NC, this smoke shop offers a wide range of smoking accessories, gifts, and vaporizers. The shop is open seven days a week, and the staff is always ready to help customers find the products they need.

Products and Services

High Life Smoke Shop Concord offers a variety of products, including tobacco, cigars, pipes, rolling papers, and vaporizers. The shop also has a wide selection of smoking accessories such as lighters, ashtrays, and grinders. In addition, they offer a range of gifts, including metal lunchboxes, bags, and other smoking-related items. The shop has a quick visit option, which means that customers can get in and out of the store quickly if they are in a hurry.

Accessibility and Amenities

The smoke shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop also offers free Wi-Fi, making it easy for customers to browse the internet while they shop. The staff is knowledgeable and always ready to help customers find the products they need.

Customer Reviews

High Life Smoke Shop Concord has received mixed reviews from customers. Some customers have praised the shop for its friendly staff, clean and organized store, and wide selection of products. Others have criticized the shop for its inconsistent customer service and faulty products.

"Had to make a quick stop to grab one particular item. Walked in and was greeted by both staff members immediately named B.P. and Wesley. Both were very helpful in finding what I needed and didn't try to sell me some more expensive item. I wish I would have had more time to look around. I did glance over the store and seen all types of gear, bags, and my favorite of all time metal lunchboxes. Will definitely be returning as soon as possible. Thanks B.P. and Wesley."

"Save your time and visit the University location instead. Just as experienced this morning, this location opens whenever a key holder decides to show up. When an employee arrived, all waiting customers were advised that there’d be an additional 30 min wait because β€˜money needed to be counted’ and β€˜[he] wasn’t even scheduled for today’. This was after waiting 20+ mins β€” without receiving any customer service related courtesies or even an acknowledgment of inconvenience. Overall, the inventory is great, but irrelevant if employees aren’t available to complete sales."

"Since the first time I went here, I haven’t gone anywhere else to find vape juice. My go-to is Nkd100 Salts Menthol 35mg. For some reason, this specific product has been hard to find most places. High Life has had it in stock every time and the prices are unbeatable, about $15 a bottle. I used to pay about $20 a bottle for vape juice I didn’t even like as much at other shops, and ordering online is a nonstarter with how expensive the PACT Act has made it."

Conclusion

High Life Smoke Shop Concord is a one-stop-shop for smoking accessories and gifts. The shop offers a wide range of products and services, including tobacco, cigars, pipes, rolling papers, vaporizers, and smoking accessories. The shop is wheelchair accessible and offers free Wi-Fi. While the shop has received mixed reviews from customers, the staff is knowledgeable and always ready to help customers find the products they need.

From the business

"Concord, North Carolina favorite smoke shop for Water pipes, Hand pipes, CBD, E-Cigs, Juul, Kratom, Vapes, Hookahs, Vaporizers and more."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

High Life Smoke Shop Concord Reviews - 207

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Caddie

Caddie

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inconsistent Stock

I've been to almost every High Life in the greater Charlotte area and this store has to be one of my least favorite locations, which is super inconvenient seeing as I live less than a mile away. I love High Life and have been a loyal customer since they set up a location here in Concord. However, every time I go in here and have someone help me who isn't a manager, they are magically "out" of my coils or sometimes I'm told "we don't carry those", even though when I get to the University store they tell me the Concord location has them in stock. Please train your employees better or tell them to ask for help from someone more experienced before they send customers 30+ minutes away.

Clifton Jones

Clifton Jones

πŸ‘ πŸ‘Ž 😐
Professionalism Great Service

Every single time I do business here, it is with the most professionalism no matter what I happen to be purchasing. I plan on visiting today and can’t wait see everyone! Each and everyone of you guys especially and Concord are the best.

Jessica Rummage

Jessica Rummage

πŸ‘ πŸ‘Ž 😐
Great Customer Service Kid-Friendly

I had to take my toddler in the shop because I couldn't leave him in the car by himself, it was just me and him. The girl who took care of me really made an impression on me. She gave my 3 year old 50 cents to get something out the gumball machine. That was one of the sweetest thing anyone has ever done for us. I wanted to hug her. πŸ’œ

I couldn't find any vape store who had the coils that matched my vape. She also made sure she found what I needed and wouldn't stop looking until she did. That was really helpful. Her smile lit up the room. Some people are special souls and she really was.

Morgan Lowder

Morgan Lowder

πŸ‘ πŸ‘Ž 😐
Helpful Staff Friendly Environment Good Juice Recommendations

Sydney (sorry if i spelled it wrong) is always so helpful. I’ve never had a bad experience at this location. Everyone is always so friendly and they’ve actually tried most of the juices so they know what to suggest depending what you like! I will always come to this location!

Cole Thomas

Cole Thomas

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Service CBD for Anxiety

I had been looking onto cbd to help with my anxiety and after a friend reccomended me here i called to make sure they had everything i needed and Jesse was extremely helpful over the phone and in store. He explained the different brands and types of cbd that they offer and helped me feel comfortable with something very new to me. I will be back. Thank you guys for the great service, working in retail myself its always nice to see a smiling face when im the customer.

Erin Jebsen

Erin Jebsen

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Customer Service

Would definitely recommend! I had to go to this location because the ones near me did not have what I wanted in stock, and I'm very glad I did. The two ladies working there were so nice and so helpful. Meredith Baker especially- she educated me on what I was buying so I would not have to "replace it for no reason", which is the best thing a seller can do.

Kailey Baker

Kailey Baker

πŸ‘ πŸ‘Ž 😐
Great shop Helpful staff Fun atmosphere

Great shop! Been to a lot of vape stores in my travels for work and these people were by far the most helpful and fun to talk to.

Chris T.

Chris T.

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Incompetent Staff Declining Quality

Employee wouldn't look up from their phone long enough to notice I needed help with coils. Also did not find the coil I needed, I know it is there because I have purchased many times before. Staff keeps changing. Used to be a frequent customer but in the last year this location has went down hill. Please teach the employees about the products they are selling or atleast please teach the employees to respond when a customer is talking/asking about a product.

Christy Simmons

Christy Simmons

πŸ‘ πŸ‘Ž 😐
helpful knowledgeable appreciative good prices

Brendan, Ashley & Wesley all had killer attitudes, were very knowledgeable and super helpful with helping us pick out our new pieces!! Thank you all for everything. We really appreciate y’all taking the time to help us out. Definitely can’t beat the prices either!

Quentin Dulaney

Best place in town for any needs you may have. Staff is very friendly and professional.

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High Life Smoke Shop Concord Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 9 PM
  • Sunday 11 AM to 8 PM