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Review of VOLCANO Vape Shop

Location: 91-1001 Kaimalie St, Ewa Beach, HI 96706

Phone: (808) 689-0096

Website: http://bit.ly/vape-ewabeach

Business Category: Vaporizer store


About VOLCANO Vape Shop

VOLCANO Vape Shop is a popular vaporizer store located in Ewa Beach, Hawaii. They offer a wide range of vaping products and accessories, including e-liquids, mods, tanks, coils, and more. The store is open seven days a week from 9:00 AM to 9:00 PM, making it a convenient option for those who need to pick up vaping supplies outside of regular business hours.


Services and Accessibility

VOLCANO Vape Shop offers both delivery and in-store shopping options, making it easy for customers to get the products they need in the way that is most convenient for them. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot. For those who are short on time, the store offers quick visit planning options, allowing customers to get in and out quickly.


Payment Options

VOLCANO Vape Shop accepts a variety of payment options, including debit cards, credit cards, and NFC mobile payments. This makes it easy for customers to pay for their purchases in the way that is most convenient for them.


Customer Reviews

Customer reviews for VOLCANO Vape Shop are generally positive, with many customers praising the store's wide selection of products and friendly staff. However, some customers have noted that the staff can be in a hurry and not very friendly at times. Overall, the store seems to be a popular choice for those in the Ewa Beach area who are looking for vaping supplies.

  • "They have a great selection however, the staff seemed to be in a hurry and were not very friendly at all. They cut you at mid sentences and when you ask for suggestions, they will give you 1." - 2-star review
  • "JOSH P!!! Not much else to say. If you have been in there and he's helped you... you get it. Friendliest kid. Knows his stuff. ALWAYS remembers my name... even when i see him in other places. Truth... Josh P is main reason I still frequent this vape shop. Volcano has good selection. When they do a sale on certain products they generally are good discounts. The points program they have for frequent shoppers is an add bonus too." - 5-star review
  • "I always call ahead of time to double check and make sure they have what I'm looking for. Not once have they not picked up the phone. And their people skills are super friendly. I go here atleast twice a month." - 5-star review
  • "The shop has quite a few different brands and flavors. The staff is helpful and will help by describing the flavors, tartness, sweet or whichever combination has been created. They also have a points program and military discount available. Overall a very good shop, clean and friendly. Would recommend to friends or family." - 4-star review
  • "These guys have been clutch throughout the pandemic. Even if something wrong gets shipped they quickly correct it and even pay for return postage if erroneous items. Their staff is great too, especially JT! Keep up the great work" - 5-star review

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Delivery
  • In-store shopping

VOLCANO Vape Shop Reviews - 162

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
AnnJelicia Estrada

AnnJelicia Estrada

πŸ‘ πŸ‘Ž 😐
Reasonably Priced Helpful Staff Good Selection

This has always been my go to vapor shop since moving to the island! Decently priced products especially for what you get! I highly recommend checking them out! They’re always SO welcoming and help me everytime. This time I ordered online only because of restrictions going on! Love this place!

Sanz

Sanz

πŸ‘ πŸ‘Ž 😐
Excellent Service Customer Recognition

Customer service from the original workers are amazing! They remember me, probably because I’m the only one that buys my vapes in bulks LOL. But excellent services!! Keep it up!!!

Mahealani Aina

Mahealani Aina

πŸ‘ πŸ‘Ž 😐
Helpful Employees Great Customer Service

Volcano store was overall very nice and the employees are very much helpful. They answered all my questions and were able to take a lot of time to help me understand step by step my product. The employees are very nice and they make me want to come back. I'm happy I went.

Travis/Brianne Lum/Van Treese

Travis/Brianne Lum/Van Treese

πŸ‘ πŸ‘Ž 😐
False Advertising

The person working was very helpful and very nice. The only problem I had was that the battery component for my sol pods says on the packaging β€œ1$ with the purchase of 2 packs of pods” but she was told only new buyers can get that deal. If the packaging says something like that you can’t change the deal. It’s called false advertising.

Brian Libunao

Brian Libunao

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Exchange Policy Issues

I wasted my time today with a two puff bar. I told the manager taste burn. He then let me exchange it and try it. Taste tge3 same by the 3rd time i ask him just exchange with a different one. He said can not. As i was driving home i read the exchange policy. I went back to show him that, at first he said cannot but i insisted that it says on the reciept. He finally give in. As a manager use a good judgment to fullfill customers needs so that can be easy fix not to waste more time........

alex recaido

alex recaido

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Good Service Informative

Everytime i go in i get greeted. Its always busy but they always tell me they will be right with me as soon as they can. Very friendly, very informative. They go the extra mile by showing us products and how it works and always recommend the better deals. Thanks bradda Adrian

Chase Jackson (Alhoon85)

Chase Jackson (Alhoon85)

πŸ‘ πŸ‘Ž 😐
Helpful Staff Knowledgeable Recommend

Just moved to the island 3 days ago and am in quarantine for the next 11 days. I called the local store at 64 kukui st, Wahiawa. I believe the gentleman I spoke to was named Josh. I explained my situation, and what my previous experiences were with my previous vape (I couldn't travel with it). He was very helpful, especially in picking out juice that is close to what I use to buy in Baltimore MD. He was extremely knowledgeable, kind, and went above and beyond to help. I would recommend this company to anyone!!!

Trenton Davis

Trenton Davis

πŸ‘ πŸ‘Ž 😐
Friendly Staff Wide Selection

Love coming here! Staff is very nice even when the store is super busy. They have a wide selection of both disposable and refillable vapes + juices.

Michelle Hosie

Michelle Hosie

πŸ‘ πŸ‘Ž 😐
Friendly staff Helpful staff Wide selection

Friendly, helpful staff. Wide selection. (Although they didn't carry some of the specials featured online.)

GenKinohi808 Loo

GenKinohi808 Loo

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service

Did some calling to my nearest/ convenience location to find out about my 0mg no nicotine flavored eliquid and the only place that had that was Ewa Beach.
Employee- named Arnel helped me and was very thorough about info on which e-liquids would befit my needs. Big Shout Out and Thank You to Arnel for Excellent Customer Service. Keep it up!! I’m definitely a fan here and will be back here soon!!!

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VOLCANO Vape Shop Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 9 PM
  • Sunday 9 AM to 9 PM