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Review of VOLCANO Vape Shop

Location: 91-1001 Kaimalie St, Ewa Beach, HI 96706

Phone: (808) 689-0096

Website: http://bit.ly/vape-ewabeach

Business Category: Vaporizer store


About VOLCANO Vape Shop

VOLCANO Vape Shop is a popular vaporizer store located in Ewa Beach, Hawaii. They offer a wide range of vaping products and accessories, including e-liquids, mods, tanks, coils, and more. The store is open seven days a week from 9:00 AM to 9:00 PM, making it a convenient option for those who need to pick up vaping supplies outside of regular business hours.


Services and Accessibility

VOLCANO Vape Shop offers both delivery and in-store shopping options, making it easy for customers to get the products they need in the way that is most convenient for them. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot. For those who are short on time, the store offers quick visit planning options, allowing customers to get in and out quickly.


Payment Options

VOLCANO Vape Shop accepts a variety of payment options, including debit cards, credit cards, and NFC mobile payments. This makes it easy for customers to pay for their purchases in the way that is most convenient for them.


Customer Reviews

Customer reviews for VOLCANO Vape Shop are generally positive, with many customers praising the store's wide selection of products and friendly staff. However, some customers have noted that the staff can be in a hurry and not very friendly at times. Overall, the store seems to be a popular choice for those in the Ewa Beach area who are looking for vaping supplies.

  • "They have a great selection however, the staff seemed to be in a hurry and were not very friendly at all. They cut you at mid sentences and when you ask for suggestions, they will give you 1." - 2-star review
  • "JOSH P!!! Not much else to say. If you have been in there and he's helped you... you get it. Friendliest kid. Knows his stuff. ALWAYS remembers my name... even when i see him in other places. Truth... Josh P is main reason I still frequent this vape shop. Volcano has good selection. When they do a sale on certain products they generally are good discounts. The points program they have for frequent shoppers is an add bonus too." - 5-star review
  • "I always call ahead of time to double check and make sure they have what I'm looking for. Not once have they not picked up the phone. And their people skills are super friendly. I go here atleast twice a month." - 5-star review
  • "The shop has quite a few different brands and flavors. The staff is helpful and will help by describing the flavors, tartness, sweet or whichever combination has been created. They also have a points program and military discount available. Overall a very good shop, clean and friendly. Would recommend to friends or family." - 4-star review
  • "These guys have been clutch throughout the pandemic. Even if something wrong gets shipped they quickly correct it and even pay for return postage if erroneous items. Their staff is great too, especially JT! Keep up the great work" - 5-star review

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Delivery
  • In-store shopping

VOLCANO Vape Shop Reviews - 162

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gloria B

Gloria B

👍 👎 😐
Unfriendly Staff Poor Customer Service

They have a great selection however, the staff seemed to be in a hurry and were not very friendly at all. They cut you at mid sentences and when you ask for suggestions, they will give you 1.

tlsdavis

tlsdavis

👍 👎 😐
Friendly Staff Good Selection Discounts Rewards Program

JOSH P!!!

Not much else to say. If you have been in there and he's helped you... you get it.

Friendliest kid. Knows his stuff. ALWAYS remembers my name... even when i see him in other places.

Truth... Josh P is main reason I still frequent this vape shop.

Volcano has good selection. When they do a sale on certain products they generally are good discounts. The points program they have for frequent shoppers is an add bonus too.

Ata Tufaga

Ata Tufaga

👍 👎 😐
good customer service reliable

I always call ahead of time to double check and make sure they have what I'm looking for. Not once have they not picked up the phone. And their people skills are super friendly. I go here atleast twice a month.

Kaoz Zyfer

Kaoz Zyfer

👍 👎 😐
Helpful Staff Points Program Military Discount Clean Friendly Recommend

The shop has quite a few different brands and flavors. The staff is helpful and will help by describing the flavors, tartness, sweet or whichever combination has been created.

They also have a points program and military discount available. Overall a very good shop, clean and friendly. Would recommend to friends or family.

i Am Isamu

i Am Isamu

👍 👎 😐
Great Customer Service Efficient Returns Helpful Staff

These guys have been clutch throughout the pandemic. Even if something wrong gets shipped they quickly correct it and even pay for return postage if erroneous items. Their staff is great too, especially JT! Keep up the great work

Shanamae Teo

Shanamae Teo

👍 👎 😐
Great Customer Service Friendly Employees

This location is almost always the shop I go to. I love the customer service. The employees are always ready, available, and friendly. I go there maybe way more than I should and not once, have I had a problem with getting what I need. Thank you guys for the great service!!!!!

Jessica Putz

Jessica Putz

👍 👎 😐
Excellent Company Amazing Products Transparent Quick Shipping Great Customer Service

What an excellent company!! They offer amazing products. They are very transparent with offers and information. Their shipping is quick and they keep you up to date on your order. I love these guys! ❤️

Jay

Jay

👍 👎 😐
Good Service

I always enjoy going to this Volcano. They take care of you polighty and quickly.

Kaejay K

Kaejay K

👍 👎 😐
Friendly Staff Helpful Good Customer Service Patience

The staff is always friendly and helpful and each location I’ve been to. Even with covid going on staff still has time and patience for customers questions.

Eric Kwon

Eric Kwon

👍 👎 😐
Clean Site Easy to Use No Cancel Order Option Discount Code Issue Simple and Quick Experience

Site is clean and simple to use, but there's no way to cancel an order once it's placed (it seems). I wasn't able to use their 15% off code and wanted to cancel the order and reorder with the code, but no luck. Oh well, next time. Overall the experience was simple and quick enough with minimal intrusions.

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VOLCANO Vape Shop Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 9 PM
  • Sunday 9 AM to 9 PM