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Cloud 9 Smoke, Vape, & Hookah Co. - Woodstock Logo

Cloud 9 Smoke, Vape, & Hookah Co. - Woodstock

4.6

277 reviews

Review of Cloud 9 Smoke, Vape, & Hookah Co. - Woodstock

Cloud 9 Smoke, Vape, & Hookah Co. - Woodstock:

Cloud 9 Smoke, Vape, & Hookah Co. is a tobacco shop, hookah store, and vaporizer store located in Woodstock, Georgia. The store offers a wide range of products and services to its customers. The store is open seven days a week, and its hours of operation are from 10:00 am to 12:00 am from Monday to Friday, from 10:00 am to 11:00 pm on Sundays, and from 10:00 am to 12:00 am on Saturdays. The store is wheelchair accessible, and it has a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly.

The store offers a variety of service options, including in-store shopping. However, it does not offer delivery services. The store is well organized and has a good vibe. The staff is knowledgeable and helpful, and they are always willing to answer questions and provide guidance to customers. The store has a large selection of vape products and is well-stocked compared to other local shops.

The store accepts debit cards, credit cards, and NFC mobile payments. The store has a rewards program that applies to all its stores, and it helps customers save money if they are frequent shoppers. The store is a quick visit, and customers can get in and out of the store quickly.

Cloud 9 Smoke, Vape, & Hookah Co. has received positive reviews from its customers. Customers have praised the store's staff for being knowledgeable, friendly, and helpful. The store's manager is also praised for being a very nice and smart person who knows his stuff. Customers appreciate the store's rewards program, which helps them save money. However, some customers have had negative experiences with the store. Some customers have complained about the store's return policy and the fact that they were not able to exchange a product that did not fit their device. Other customers have complained about the store being out of stock of certain products.

In conclusion, Cloud 9 Smoke, Vape, & Hookah Co. is a well-organized and well-stocked tobacco shop, hookah store, and vaporizer store. The store offers a variety of products and services to its customers, and its staff is knowledgeable and helpful. The store has a rewards program that helps customers save money, and it is a quick visit. However, some customers have had negative experiences with the store's return policy and the fact that it is sometimes out of stock of certain products. Overall, Cloud 9 Smoke, Vape, & Hookah Co. is a good choice for customers looking for a tobacco shop, hookah store, or vaporizer store in Woodstock, Georgia.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Cloud 9 Smoke, Vape, & Hookah Co. - Woodstock Reviews - 277

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sonia12 RMBR

Sonia12 RMBR

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Cloned Coils Poor Customer Service Refund Issue

They sell cloned coils, I went in there last Saturday to buy coils(2nd time ever being in there) and they sold me V8 Baby X4 when I normally get V8 Baby T8 and I had already paid for them, they wouldn't even give me a refund and I hadn't even walked out the door. I went to my usual store yesterday because the tank kept leaking and I told him about the coils and he told me to look at the back of the box and if it doesn't have the Barcode to scan it's a clone as you can see in the picture below (theirs is the one on the right)it has nothing. They suck don't buy coils

Mitchell Prosser

Favorite spot to pick up nic salts. Skylar is a huge help.

Andrew Morrell

Andrew Morrell

πŸ‘ πŸ‘Ž 😐
helpful excellent customer service

Dude who helped me the assistant store manager. Black hair 23 y/o was very helpful. My pacha mama juice bottle was screwed up and he went above and beyond to make it right and make me enjoy my shopping.

Spent 47$

Hell ya!

Mike Godlewski

Mike Godlewski

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Defective product Poor customer service Untrustworthy

Brought back product employee verified was defective, could not exchange offered β€œdiscount” on replacement. These people are just in it to rip people off. Do not buy from them.

Lauren Voltz-Smith

Skyler was great!!!! I love this location 😍

Chandler Fisher

Chandler Fisher

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Excellent Customer Service Friendly Manager High-Quality Products

When it comes to excellent customer service you can’t beat it. If a product you are looking for is out of stock they will call near by locations to make sure you get what you need. The Manager is super friendly and always down to talk about space with me. I never feel unsatisfied or lied to. Their DELTA8 is DELTA GREAT!!

Morgan Allyson

Morgan Allyson

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Helpful Staff Great Suggestions

Every time I visit, the staff is incredibly helpful… Willingly! Kyle was my fave and will be missed! Tonight Hunter and Morgan helped me. Great suggestions. Never pushy.

Boofs

Boofs

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Experience First Time Purchaser

Was a first time purchaser and the staff at cloud 9 helped me make informed purchases as well as help me get started out. They're really casual and helpful people and do everything in their power to let you have a great experience. Shout out to Chandler and his boy whose name I struggle to spell but yall two are real ones!

Clayton Turner

Excellent products and service was exceptional

Courtney Batcheller

Courtney Batcheller

πŸ‘ πŸ‘Ž 😐
knowledgeable staff friendly great customer service

Noah, Aidan and Kyle spent a ton of time with us and it was a great experience. They’re all knowledgeable about everything in the store and very friendly and willing to answer tons of questions. We’ll definitely be regular customers!

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Cloud 9 Smoke, Vape, & Hookah Co. - Woodstock Hours

  • Monday 10 AM to Midnight
  • Tuesday 10 AM to Midnight
  • Wednesday 10 AM to Midnight
  • Thursday 10 AM to Midnight
  • Friday 10 AM to Midnight
  • Saturday 10 AM to Midnight
  • Sunday 10 AM to 11 PM