Review of Planet X Smoke & Vape Gainesville
Planet X Smoke & Vape Gainesville: A One-Stop Shop for All Your Smoking Needs
Planet X Smoke & Vape Gainesville is a tobacco, cannabis, and vaporizer store located in Gainesville, Georgia. The store offers a wide range of smoking products, including cigarettes, cigars, e-cigarettes, vaporizers, hookahs, and glass pipes. The store is open seven days a week, and the staff is friendly, knowledgeable, and always ready to help customers find the right product for their needs.
Service Options
Planet X Smoke & Vape Gainesville offers in-store pickup and in-store shopping options. Unfortunately, the store does not offer delivery services at this time.
Accessibility
The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly and a transgender safespace.
Products and Services
Planet X Smoke & Vape Gainesville offers a wide range of smoking products, including cigarettes, cigars, e-cigarettes, vaporizers, hookahs, and glass pipes. The store also offers a variety of smoking accessories, such as grinders, rolling papers, and lighters. Customers can find a variety of e-juice flavors and nicotine strengths to suit their preferences.
Hours of Operation
The store is open seven days a week, with varying hours of operation. On Monday through Wednesday, the store is open from 10:00 am to 7:00 pm. On Thursday through Saturday, the store is open from 10:00 am to 8:00 pm. The store is closed on Sundays.
Customer Reviews
Customers have praised the store for its fantastic inventory, low competitive prices, and knowledgeable staff. The staff is friendly, informative, and maintains a welcoming and relaxed environment. The store also offers a points rewards system, which customers appreciate. However, some customers have reported issues with expired products and poor customer service. Despite these issues, the majority of customers have had positive experiences at the store and recommend it to others.
Conclusion
Planet X Smoke & Vape Gainesville is a one-stop-shop for all your smoking needs. The store offers a wide range of smoking products, knowledgeable staff, and competitive prices. The store is wheelchair accessible and LGBTQ+ friendly. While there have been some issues with expired products and poor customer service, the majority of customers have had positive experiences at the store. If you're looking for a smoking product or accessory, Planet X Smoke & Vape Gainesville is worth checking out.
From the business
"We have a large variety of mods, tanks, batteries, glass, vaporizers, and hundreds of top quality name brand popular e - juices. We are open 7 days a week!!!!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store pickup
- In-store shopping
Planet X Smoke & Vape Gainesville Reviews - 149
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Makkinzinoodlesoup
I've gone to planet x on and off for probably 3ish years and I really never wanted to go anywhere else, the whole place is full of amazing stuff, prices are decent and the employees are more than helpful and friendly..its a good place..🖖
John Dough
Best vape store in gainseville! Amazing selection, service, and advice. I am a repeat customer and will only go to Planet X. The extremely kind gentleman named Houston provided top notch expertise to me multiple times! I love the feeling of the merchant caring about the customer, which is how I am always treated. Thanks so much for being open and providing a high class venue for the town!
Alejandro Perez
They were really friendly and helpful 😁😁😊
Donna Brandon
These guys mix their own flavors here. I don't like the sweet fruity flavors so they introduced me to one that is more melon. I think he told me it had pears, kiwis......I can't remember what else now. But they will let taste before you buy. (They have sample bottles to try from). I like this place, I'll be going back regularly.
Briana Young
This place is absolutely amazing. They have a wide variety of different Vape juices and excellent customer service. The aesthetic of the store is beautiful recommend a hundred thousand percent
tim obrien
Great atmosphere, best juice selection I've seen, friendly and professional customer service! I highly recommend this place,so do yourself a favor and check this place out. You'll be glad you did! Oh and if your a kratom user, these people are knowledgeable and experienced when it comes to natural healing remedies and medicine.
Adam Swier
Staff didn't seem knowledgeable; I asked for a very specific product and was handed the wrong thing. Glad I looked before I left the parking lot.
In response to the rude staff reply: Yes, I did. I asked for a coil specific to the Aspire Spryte and was handed a similar coil, with the wrong resistance. The box was not marked "Spryte", like every atomizer pack I've ever bought (for this device, I own a half-dozen). I googled the product to be sure, and yes, I was given the wrong thing -- not the thing I specifically asked for. So, maybe train your staff. And maybe don't insult former customers with this... "Not our fault. Learn you product". I know my products, kiddo. I had a similar experience months ago with the Oakwood location, where I was heavily-assured the EXACT SAME COIL I was given in Gainesville would work on my Spryte. It didn't, wouldn't even fire. When I brought them back, I gave them to the clerk and was told he'd order more and give me a pack. That was THREE MONTHS AGO. If you're going to state good customer service, live up to it. I was handed the Aspire BVC 1.6 ohm coil, which looks nearly the same, but is different from the Spryte 1.2 ohm coil. Staff training is obviously in order. "Learn your product." Obviously rude as heck, as well. Save yourself the trouble, shop anywhere else.
Betty Freeman
I've been to a lot of vape stores, and Planet X is by far the best. Selection is nothing short of incredible, with great prices. Their house juices are really good at a great price too if you're on a budget. The owner and her staff are all wonderful... courteous and extremely knowledgeable. I highly recommend this store... it's my favorite vape shop!
Merry McGahagin
Love the hazelnut but wasn't always in stock. The owner was there one day when I was and happily made some for me. Great service!! Husband loves the BOGO sales ☺
Kool Young
Wonderful folks! Great service. Excellent customer service, always greeted upon entering, even when they are busy. Great selection of items. Love the CBD lotion, relieved most of my pain in my hands. Love it!