Hot Box Smoke & Vape
Review of Hot Box Smoke & Vape
Hot Box Smoke & Vape:
Expert Tobacco, Hookah, and Vaporizer Shop in Buford, GA
Hot Box Smoke & Vape is a women-owned tobacco, hookah, and vaporizer shop located in Buford, GA. The shop offers a wide range of products and services to meet the needs of its customers. The shop is open seven days a week and offers quick visits for those who are in a hurry. The shop accepts debit cards and NFC mobile payments for convenience.
Hot Box Smoke & Vape is a wheelchair accessible shop with a wheelchair accessible entrance and parking lot. The shop offers in-store shopping, but delivery is not available at this time. The shop is known for its competitive prices and vast selection of products.
The shop is open from 10:00 AM to 10:00 PM from Monday to Thursday, from 10:00 AM to 11:00 PM on Friday and Saturday, and from 11:00 AM to 9:00 PM on Sunday.
Hot Box Smoke & Vape is a one-stop-shop for all your tobacco, hookah, and vaporizer needs. The shop offers a wide range of products, including vaporizers, hookahs, tobacco, e-juice, and more. The shop is known for its knowledgeable and friendly staff who are always willing to help customers find the products they need.
The shop has received mixed reviews from customers. Some customers have praised the shop for its excellent customer service and vast selection of products. One customer said, "Shaun was very welcoming and he gave us some very good discount. Great customer service." Another customer said, "Shaun is always very helpful! I love the new heavy glass piece we got for a crazy good price! I've become loyal to this shop! Oh and they have pink paper cones too!"
However, some customers have criticized the shop for its poor customer service and lack of product selection. One customer said, "Want good customer service? Enjoy the most unknowledgeable, most inexperienced, rudest, laziest staff you'll ever encounter. They are more concerned with turntables and FrootyLoops or their PS4 than they are with doing a good job." Another customer said, "The stock at this shop is usually not that great and there are 2 other shops just as close to my house with a better selection, so this shop keeps my business because of Shaun."
Overall, Hot Box Smoke & Vape is a great shop for those looking for tobacco, hookah, and vaporizer products. The shop offers competitive prices and a wide range of products. The shop's knowledgeable and friendly staff are always willing to help customers find the products they need. However, the shop's poor customer service and lack of product selection may be a turn-off for some customers.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
B H
I LOVE coming here! They have a vast selection of products at competitive prices! The customer service is excellent! Shaun was very helpful with any questions I may have had and made the experience fun. They are currently having a raffle and spin wheel with some awesome deals for the whole month! Definitely would recommend
Daddy Best
Want a new vape? Enjoy being sold refurbished pieces as New condition at beyond FULL PRICE.
Want juice? Enjoy finding a flavor you like and seeing that they never restock it.
Want a question answered? Enjoy finding that answer on your own.
Want good customer service? Enjoy the most unknowledgeable, most inexperienced, rudest, laziest staff you'll ever encounter. They are more concerned with turntables and FrootyLoops or their PS4 than they are with doing a good job.
Want the shop to be open during their regular hours? Enjoy visiting multiple times per day only to find the same "Be back in 5" sign taped to the locked door.
Scumlord business, operated by amateurs in the trade.
brian nichols
Shaun is always very helpful! I love the new heavy glass piece we got for a crazy good price! I’ve become loyal to this shop! Oh and they have pink paper cones too!
Jenna Marie
I don't normally take the time to write reviews, so if I'm writing a review, you know I hated my experience or I loved it. I can only imagine how boring it is to work at a vape shop. The day must go by so slow. If Shaun was bored, you would NEVER know it. He's always in a great mood and he's such a positive person. He always jumps up before I even make it to the door, ready to help me. I finally had to buy a new vape last week, and he literally went through each vape they had letting me ask as many questions as I needed to. He probably spent 15/20 minutes with me that day and he never acted like I was a bother. The stock at this shop is usually not that great and there are 2 other shops just as close to my house with a better selection, so this shop keeps my business because of Shaun.
Monet Reid
Shaun was very welcoming and he gave us some very good discount. Great customer service
kal evonz
Shaun was great! Always knows what I’m looking for 10/10 would recommend this Vape shop!
R Free
Shaun and Noah are amazing! Whatever help you need they are extremely knowledgeable.
Ineould recommend 10 out of 10
James Corcoran
Just wanna give a shout out to Sean at hotbox I walked in and he served the best customer service available to me. I'm from Fort Lauderdale Florida and he showed me what the Georgia love was all about :) I highly recommend this place, definitely check it out.
Caitlin T
I don't EVER leave bad reviews, but today is the exception. Half the time you go to shop the guy working is stepping out to smoke so there's a "be back soon" sign on the door and you have to wait 10-15 minutes for him to come back. It's a running joke between my husband and I who can collect more "be back soon" photo trophies.
Today was the deal breaker though - the gentleman was in a particularly sour mood, and when we asked to pay for the two items separately he goes, "great, more work for me." We are incredibly loyal customers who frequent this business often. I don't thank anyone would appreciate feeling like they are an inconvenience, especially a regular tipping customer. There's a vape shop literally around the corner and I'm sure they wouldn't mind taking our money. Smh
Pedro Escobedo
Always shop here! Near home and great prices!!! Salesman was amazing and only come when he is here!