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Review of Lotus Vape & Smoke Shop - Naples

Lotus Vape & Smoke Shop - Naples: A One-Stop Shop for All Your Smoking Needs

Lotus Vape & Smoke Shop is a one-stop-shop for all your smoking needs. Located at 4396 Tamiami Trail N, Naples, FL 34103, this shop offers a wide range of products, including vaporizers, cigars, hookahs, and tobacco. The store is open from Monday to Saturday, from 10:00 am to 8:00 pm, and offers several service options, including in-store pickup, in-store shopping, and same-day delivery.

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for everyone to access. The store is perfect for those who are always on the go, with a quick visit option available for those who want to make a quick purchase.

Lotus Vape & Smoke Shop accepts several payment options, including debit cards, NFC mobile payments, and credit cards, making it easy for customers to pay for their purchases.

The shop offers a wide range of products, including vaporizers, cigars, hookahs, and tobacco. Customers can choose from a variety of products, including e-liquids, pipes, and rolling papers. The store has a great supply of many items, and the staff is knowledgeable and helpful in making recommendations.

However, some customers have reported bad customer service experiences. Some customers have reported rude staff who are unhelpful and unfriendly. Some customers have also reported that the staff did not inform them of issues with some products at the time of purchase.

Despite these negative reviews, many customers have reported positive experiences at Lotus Vape & Smoke Shop. Customers have praised the store's friendly and knowledgeable staff, great prices, and incredible stock. Some customers have also praised the store's rewards program, which offers great discounts and benefits.

If you're looking for a one-stop-shop for all your smoking needs, Lotus Vape & Smoke Shop is definitely worth checking out. With a wide range of products, great prices, and friendly staff, this shop is perfect for anyone looking to purchase smoking products in Naples, FL.

From the business

"Smoke Shop - Head Shop - Tobacco Shop - Cigar Shop - Vape Shop - E-Liquids - Mods - Juul - Phix - Myle - Rolling Papers - Hookahs - Hookah Tobacco - Grinder - Water Pipes - Kratom - CBD - CBD OIL -Novelties - Oil Rigs - Vaporizers - Mods - T shirts - Gift Items - Incense - Candles - Cigar Novelties - Silicon Pipes - Acrylic Pipes - Ashtrays - Detox - Stch Cans - Rolling Papers - Wraps - Hemp Oil - Raw Papers - BackWood Cigars, Disposable Vapes and Many More ."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Lotus Vape & Smoke Shop - Naples Reviews - 350

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
EricFrom239

EricFrom239

πŸ‘ πŸ‘Ž 😐
Great Customer Service High Quality Products

20 minutes, 30 minutes, the trip will be worth it. this is the first smoke shop i ever walked into and it will be my go to everytime!! big thank you to haley for helping me choose a new battery after i lost mine today. im very happy with my purchase today 😎😎

Russ Fodale

The staff was very pleasant and quite knowledgeable about their products…

Adam Campbell Campbell

Adam Campbell Campbell

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Difficult to Work With

Bought a piece from them didn't come with a downstem but I contacted owner to get downstems he made it a long process with reviewing camera footage would not give me downstem on request never going back

Frank Dimartin

Frank Dimartin

πŸ‘ πŸ‘Ž 😐
Poor customer service Overpriced products Better to buy online

Stay away!!
This place is a joke cannot even back the products they sell for 2 hours. Paid $32 for a Juul starter kit which is $12 higher than most places. That was only 2 hours ago and I called and asked what they could do and I was told they can do nothing. Better off buying online that way you can exchange products that might not work and get a much better price. This is why stores like this should be out of business and probably will be if they do not change their business practices. Had to order one online after that one did not work and it costs 14.99 with shipping so much for supporting that local business.
Yours Truly,
Frank Dimartin

Matt Winters

Matt Winters

πŸ‘ πŸ‘Ž 😐
Great Service Helpful Staff Good Selection

I dont go to any other shop nor would i recommend one. Lotus has it all and the staff is super friendly n helpful. I needed extra supplies for my trip but they were out. He instantly checked there ft myers store and had them sent asap. If that aint service dunno what is. Respect

Felicia OConnor

Felicia OConnor

πŸ‘ πŸ‘Ž 😐
Overpriced Ineffective Product No Refund Policy Unprofessional Response

If you want to be charged 2-3 times the normal amount of a product that doesn’t even work go here, haha. They won’t even refund you. Owner is a criminal. 0/5
Update: My name is not Kayla? Very unprofessional response. Supports my review at least. Thanks

Sean Hay

Sean Hay

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Selection

I visited the Lotus a couple of days ago and the ladies behind the counter were very friendly and patient and helpful. Truly an awesome experience. Plenty of options for the beginner to the most elite of connoisseurs. They have something for everybody. Look forward to going back again.

Diana Felix

Diana Felix

πŸ‘ πŸ‘Ž 😐
diverse helpful employee recommend

Lotus smoke shop is so diverse when it comes to different kinds of tool and gadgets for any of your smoke need/wants !!! I came in original for one thing and an employee by the name of haley I believe help me and showed/demonstrated different things. I ended up leaving with so much fun stuff then I had anticipated. I would definitely recommend this smoke shop to eveyone and will be coming back thanks again !(:

Tyler Brooks

Tyler Brooks

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Great Selection Great Prices

My fiancee and I love this store! Staff is extremely friendly and helpful. We love the blue CBD oil it has helped us both immensely! And we get all of our e-liquids here as well, great selection and prices!

Mia Clark

Mia Clark

πŸ‘ πŸ‘Ž 😐
Great Customer Service Knowledgeable Staff Quality Selection

Love this shop! The owner Sunny and his wife are super nice, classy people. Their customer service goes above and beyond any other shop in the area and the staff are also very knowledgeable. The selection is also quite amazing, the store is FULL of quality stuff!

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