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Review of Kulture Smoke and Vape Downtown

Kulture Smoke and Vape Downtown is a tobacco and vaporizer shop located in the heart of Richmond, Virginia. The shop offers a wide variety of tobacco products, including cigars, cigarettes, and rolling papers, as well as a vast selection of vaporizers and e-liquids.

The store is open seven days a week, from 10:00 am to 8:00 pm, except on Sundays. Customers can choose to shop in-store or place an order for quick delivery. The store accepts debit and credit cards, as well as NFC mobile payments.

One of the unique features of Kulture Smoke and Vape Downtown is its knowledgeable and friendly staff. Customers rave about the excellent customer service and the staff's willingness to educate them about the products. The staff is always ready to help customers find the right product for their needs and budget.

The store has a welcoming atmosphere, and customers feel comfortable browsing the products and making purchases. Kulture Smoke and Vape Downtown has a vast selection of products, including high-end glass pieces, which are handmade on-site. Customers can watch the glassblowers at work in the store's basement.

Customers appreciate the store's fair pricing, and they can find products to fit any budget. The store offers a lifetime guarantee on its Kulture pens, which are a customer favorite.

Kulture Smoke and Vape Downtown is the original Kulture location in Richmond, and it has been serving the community for over 20 years. The store has a loyal customer base, and many customers have been shopping there for years.

Overall, Kulture Smoke and Vape Downtown is an excellent choice for anyone looking for tobacco products or vaporizers in Richmond. The store's knowledgeable staff, fair pricing, and vast selection of products make it a top choice for locals and visitors alike.

From the business

"Specializing in the best smoking accessories, vaporizers, pipes, waterpipes, grinders, incense, CBD, bath and body care, and more. With 4 stores in central VA and 20 years serving the area. WE DON'T SELL NICOTINE VAPE ACCESSORIES. HERBAL VAPORIZERS ONLY."

Amenities

  • In-store shopping

Kulture Smoke and Vape Downtown Reviews - 85

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Matthew Eardley

Matthew Eardley

👍 👎 😐
Friendly Staff Good Selection

Wonderful little shop, it has just about all the basics but it would be best to call ahead and make sure that they have what you need in the store or at another location. Overall I am very much delighted at the experience that I have had here and will be returning to this location very soon.

Oath Accountability Project
Bro-ey Atmosphere Good Quality Reasonable Prices

This place is cool. Been going there since high school. Always had kinda of bro-ey atmosphere. Sometimes feel like you're being talked down to. But they got good stuff and the prices aren't too bad.

Chris Baldwin

Chris Baldwin

👍 👎 😐
Great Service Friendly Staff Knowledgeable Highly Recommended

Been dealing with the guys online and at the store. Great service every time I call or order online. The guys are friendly helpful, and knowledgeable. My last order I over paid and they sent me a refund! Highly trusted and highly recommend!!!

Jessica Noble

Jessica Noble

👍 👎 😐
Amazing staff Great selection Awesome prices

Amazing staff and selection. Prices were awesome as well. Drove nearly two hours just for this place and they did not disappoint at all.

Jennifer Walton

Jennifer Walton

👍 👎 😐
helpful staff knowledgeable great customer service

Ive been going to kulture for years for various items, but this trip I was for something specific. Dave was very helpful in helping me pick out a good item to give as a gift for helping someone get familiar with using CBD. Even though I’ve been reading up on CBD for quite some time he was able to provide a little more insight on a few things and slide in some suggestions for myself to check out! Thanks for always getting me straight Kulture!!

Dre With the AK

Great little spot for all your herbal accessories

Gregg Tomes

Gregg Tomes

👍 👎 😐
Iconic Great Selection Customer Service

Kulture is iconic in RVA. I remember when it open... 20 plus years I've been going to Kultures in Shockoe.. always has everything you need. They always take care of there customers.

Tracy Wall

Tracy Wall

👍 👎 😐
Great Customer Service Friendly Staff Knowledgeable Staff

Great customer service very friendly and willing to take time to answer questions and explain stuff ..will definitely visit again

Vinny s.

Vinny s.

👍 👎 😐
Awful return policy Broken scale Poor customer service

Awful return policy. I had bought a scale from them (for mail use) and when I get home to weigh my product the scale was broken. I calibrated it with a 50 gram weight and the scale was 10 grams off. I brought it back and showed them this. They looked at it and seen some tiny leafs on it, tiny like the leafs were in the tiny openings of the scale. They immediately said "oh we can't take it back it has contraband on it. Legally we shouldn't have that in here". I put the 50 gram weight on there and when they saw it was 10 grams off they said "oh, well we can sell you a scale for 10 % off. Do not buy your scales from here your better off going to the fan and getting it from an Indian guy.

Brad Borkowski

Brad Borkowski

👍 👎 😐
Friendly Staff Good Selection

Super friendly, good selection of E-Juice. Not really into the water pipes, etc, but it appeared they had an extensive collection. I miss when they used to have DNB records in the basement.

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