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Review of The Vault Vape and Hookah Shop

The Vault Vape and Hookah Shop: A One-Stop Shop for All Your Tobacco Needs

The Vault Vape and Hookah Shop is a tobacco shop and vaporizer store located in Newport News, Virginia. The shop is open seven days a week from 9:00 am to 10:00 pm, making it convenient for customers to stop by at any time of the day. The shop offers a variety of tobacco products, including vape juices, hookahs, shisha, glass pipes, and incense.

One of the best things about The Vault Vape and Hookah Shop is its knowledgeable and friendly staff. Customers have praised the staff for being helpful and informative, especially when it comes to answering questions about different products. The staff is always willing to go above and beyond to ensure that customers have a positive experience at the shop.

In addition to its excellent customer service, The Vault Vape and Hookah Shop is also known for its affordable prices. Customers have noted that the prices are consistent and reasonable, unlike some other vape shops where prices can vary widely. The shop also offers a quick visit option for customers who are in a hurry and need to make a quick purchase.

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The Vault Vape and Hookah Shop also accepts debit cards and NFC mobile payments, making it easy for customers to pay for their purchases.

While The Vault Vape and Hookah Shop has received mostly positive reviews, there have been a few negative reviews from customers who were not satisfied with their experience. However, these negative reviews are few and far between, and the majority of customers have had a positive experience at the shop.

If you're looking for a one-stop shop for all your tobacco needs, The Vault Vape and Hookah Shop is definitely worth checking out. With its knowledgeable staff, affordable prices, and wide selection of products, it's no wonder why so many customers keep coming back.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

The Vault Vape and Hookah Shop Reviews - 70

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tiffani Pool

Tiffani Pool

👍 👎 😐
Inconsistent Prices Poor Product Knowledge Fake Products

So iv lived in the area for about 8 months now and iv hated the fact that all the vape shops I go to no matter where the prices are not consistent, I always have to hagle a new price...the people don't know what they are even selling as far as what the difference in Delta 8 9 and 10 or hhc whatever it may be they just know it's weed. Lastly I have to worry if the products are real....well after months of looking I found these guys and I love them they have amazing prices, great knowledgeable staff and know what they sell they may not have a judge selection like 3 chi but it's consistent!

Katelynn Rich

Katelynn Rich

👍 👎 😐
Great Customer Service Clean Shop Friendly Atmosphere Amazing Juice

I have been vaping for almost 4 years now and I have to say that hands down, The Vault has been the best shop ever. The staff are so kind and it was very easy to just talk with them. The other patrons were so kind as well! The shop was kept clean, and the atmosphere was very friendly. It was just an all around awesome experience and I'm very excited to go back for more juices. ( P.S the Athena Green Apple juice IS AMAZING! )

John

John

👍 👎 😐
Friendly Good Service

Staying in local hotel and broke the glass on my tank. They didn’t have the glass but were able to replace the tank late on a Sunday nite. They saved the day. Friendly and had what I needed. Five stars ⭐️ for
You

Brendan Lucas

Brendan Lucas

👍 👎 😐
head shop helpful staff clean organized chill atmosphere

Having lived in The Springs back when Colorado Amendment 64 was passed in 2012 I have seen the rise of many a head shop. We sort of have a soft entry happening right now in Virginia so you can see the vape and hooka shops turning into head shops. Super cool stuff. That being said, as I am sure we all know, alot of those shops here are really sketchy. It feels like you traded the guy you meet behind food lion for a guy you meet behind the counter. Very different experience at The Vault. When I go to ask questions I get actual advice and help like you could with budtenders back in Colorado. Very helpful staff, clean, organized, and feels chill in there. Would recommend to anyone who needs a local shop to get all your "tobacco needs" :)

Shaun Henderson

Shaun Henderson

👍 👎 😐
Clean Organized Friendly Staff Good Selection

Very clean and organized with a wonderful staff. Always friendly and willing to help. We go here for coals and shisha often and have been very pleased with their selections.

swauzin

swauzin

👍 👎 😐
helpful staff cbd oil sciatic nerve recommended product magical symptoms gone thank you

Extremely helpful staff. Was looking for cbd oil for my fiance. She is having major issues with her sciatic nerve. The woman walked me through all my options and recommended a certain product. Within 15 minutes of being home and treating her with the cbd it was as if it was a magical. Her symptoms were completely gone. Thank you for your help vault. I was at my whits end for a solution.

Marie DePonceau Kyes

Marie DePonceau Kyes

👍 👎 😐
Great Customer Service Friendly Staff

The gap from Virginia Beach to The Vault was never an issue when I received the customer service and knowledge that they gave. I loved that they are very friendly and nice, and they never had any problems answering my questions when I did not know something! I love this place, and I love the customer service that I get.

Casey Mclaughlin

Casey Mclaughlin

👍 👎 😐
helpful staff great customer service

Went in to get a new setup which can be overwhelming but Christian was able to walk me through the whole thing and I was able to buy everything I needed. Christian was super helpful and I am really appreciative of his help. Thank you!

James Muza

James Muza

👍 👎 😐
Knowledgeable Staff Pleasant Experience

Very knowledgeable staff and the man that works at the register most of the time Steve is a pleasure to do business with he's just a very nice man and I look forward to the conversations we have when I go in there

Morganne McManus

Morganne McManus

👍 👎 😐
Excellent Customer Service

LOVE, LOVE, LOVE THESE GUYS! They have remarkable customer surface and will always go above and beyond for the guest. I stoped buying as much juice online, just so I could continue to come in and have my day made.

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