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Review of Kulture Smoke & Vape

Kulture Smoke & Vape:

Kulture Smoke & Vape is a tobacco shop and vaporizer store located in Midlothian, Virginia. The shop offers a wide range of products, including tobacco, cigars, e-cigarettes, vaporizers, and CBD products. The store is open from Monday to Saturday from 10:00 am to 8:00 pm and closed on Sundays.

The store is well-organized and clean, with a cabinet of curiosities that adds to the unique shopping experience. The staff is knowledgeable and friendly, always willing to answer questions and provide recommendations. Customers appreciate the staff's expertise and willingness to explain products in detail, making it an excellent place for beginners and advanced smokers alike.

One of the standout features of Kulture Smoke & Vape is its accessibility options. The store has a wheelchair accessible entrance and parking lot, making it easy for customers with disabilities to shop. Additionally, the store offers quick visits, making it a convenient stop for those on the go.

The store offers several service options, including curbside pickup and in-store shopping. Unfortunately, the store does not offer delivery services at this time. However, customers appreciate the convenience of curbside pickup, especially during the pandemic.

Payment options include debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases. The store also offers a rewards program, allowing customers to earn points for every purchase and redeem them for discounts on future purchases.

Overall, Kulture Smoke & Vape is an excellent choice for those looking for a tobacco shop or vaporizer store in Midlothian, Virginia. The store's knowledgeable staff, wide range of products, and accessibility options make it a top choice for smokers of all levels.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store shopping

Kulture Smoke & Vape Reviews - 134

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Justin Bognar

Justin Bognar

👍 👎 😐
Good Selection Friendly Staff Knowledgeable

Very good selection of glass, CBD products, and smoking utensils. The staff is extremely warm and welcoming and will remember your name.
They always seem delighted to see you and happy to answer any question you may have about any of their products. They go above and beyond and will spend as much time with you as you need.

C R

C R

👍 👎 😐
Poor Customer Service Unhelpful Staff

They could use a course in customer service, when I asked where a product was in the store, the gentleman that worked there kept saying it's in the middle, well....because you stock the inventory, you know where the middle is but me as a first time customer has no idea what "in the middle means", why not get off your butt and show me exactly where the product is. In the future I will continue to visit the location on West Broad, they know the meaning of good customer service.

Ben Davis

Ben Davis

👍 👎 😐
Friendly Employees Knowledgeable Staff CBD Oil

The employees here are so very friendly and knowledgeable! I buy my CBD oil either here or at their sister store. Cesar super knowledgeable about thieves benefits of CBD oil and how to use it and the different levels and flavors. They can guide you through any questions that you have.

Devil Dog

Great selection of products and the best selection of glass in Richmond. Linda is super awesome and knows her stuff.

Melissa Black

Great place, nice folks. Pretty well stocked with variety ! Accommodating hours as well !

Teresa Burris

Teresa Burris

👍 👎 😐
reasonable prices friendly staff awesome atmosphere

Nice, wide variety at reasonable prices. People are very friendly and so ready to help with all your needs! Awesome atmosphere 👌

CG Motorsports

CG Motorsports

👍 👎 😐
Great Selection Friendly Staff Highly Recommended

Great store ! BIG selection! Super friendly and helpful staff. Especially Jess! 10 out of 10 would recommend and shop there again

Christine Bradley

Christine Bradley

👍 👎 😐
False Advertising Poor Customer Service

Nice place. Does not sell vape products as advertised.
Response to the owner. Your employee told me that the store does not carry vape coils and there was no vape juice either.

Jerrad

Jerrad

👍 👎 😐
Poor Customer Service Defective Product False Advertising

Bought apx wax pen from this store a few days ago. I currently live out of town and tried use the pen the first time and it didn't work. Called the store asking for help and told me it sounds like a dud and I need to contact the manufacturer. Why sell a product if you're not going to stand behind it. Poor attitudes. Poor customer service. It's a shame that this company makes business off supply and demand and not good customer service. I will share my recent experience with social media. They also claim to support veterans.. Joke

Jason Carder

Very courteous Answered all my questions knew their products Good atmosphere

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