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Review of House of Hookahs Smoke Shop and Vape Shop WVC Redwood

House of Hookahs Smoke Shop and Vape Shop WVC Redwood:

House of Hookahs Smoke Shop and Vape Shop WVC Redwood is a local business located in Salt Lake City, Utah. This shop is a one-stop destination for all your smoking needs, including tobacco, cigars, herbal medicine, hookahs, and vaporizers. The shop is open seven days a week, and the hours of operation are from 9:00 am to 9:00 pm from Monday to Sunday, except for Friday and Saturday, when the shop remains open until 10:00 pm.

The shop offers a wide range of services, including in-store shopping and quick visits. The shop is wheelchair-accessible, with a wheelchair-accessible car park and entrance. The shop accepts debit cards and NFC mobile payments, making it easy for customers to pay for their purchases.

The shop has received mixed reviews from customers. Some customers have praised the shop's customer service, with one customer stating that the staff went above and beyond to explain the different types of papers and flavors available. Another customer praised the staff's knowledge and helpfulness, stating that they did not push products on them and took the time to understand their needs.

However, some customers have had negative experiences with the shop, with one customer stating that a particular staff member was uninviting and not very informative. Another customer stated that they were treated poorly by the staff and that they would not return to the shop.

Overall, House of Hookahs Smoke Shop and Vape Shop WVC Redwood is a convenient destination for customers looking to purchase smoking-related products. The shop's accessibility and range of services make it easy for customers to shop, and the staff's knowledge and helpfulness can make for a positive shopping experience. However, the shop's mixed reviews suggest that customers may have varying experiences with the shop's staff and services.

Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • In-store shopping

House of Hookahs Smoke Shop and Vape Shop WVC Redwood Reviews - 90

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nicki Stalkin

Nicki Stalkin

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unhelpful Staff

I will never go back into this shop due to the 2 young men that I think worked there. They were only irritated that I was there. They cared about each other only. So since they didnt want to help me,I left. Little do they know I had over a thousand dollars to blow in a smoke shop that day. I went across the street to shop. I was in the 3rd week of May 2021. It was about 10 am. The person working was a young man with very long hair. A blondish red color of hair. He really was not interested in anything I needed. Its sad.

L D

L D

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Customer Service

Love the set up of this store.. employees rock but most of all there is this one employee Skyler who is the best out there! Always smiling and singing... making your time there the best time when you come in! Love that guy

Shaun Snarr

Shaun Snarr

πŸ‘ πŸ‘Ž 😐
Great Customer Service

I went in today (01/11/20) and the tall guy working is absolutely the best customer service that I've ever purchased through! The deserves a raise literally awesome I'm coming back in because of him I never give reviews

Patricia Dansie

Patricia Dansie

πŸ‘ πŸ‘Ž 😐
helpful staff good deals understanding manager

My First time in this store I was looking for glass for my vape very helpful young man was working and find one for me He also also told me there was a deal on the juice 2Γ—$35 So I bought 2 of them I I needed 3mg. And one was 6mg so he said hold on to it and we will call when they come in ! The Manager called me and said she was trying to get it in well with this Corona virus the shipping is slow which I totally understand a lot of people don't have patience to wait so I just choose a different flavor so she didn't have to go out of a way to find it and I can always get one next time so thank you very much to the house a hookahs for my 1st experience in your store was a good one ✌

Jenn Mitchell

Jenn Mitchell

πŸ‘ πŸ‘Ž 😐
Outstanding Service Awesome Prices Worth the Trip

My daughter referred me to this place do to there outstanding service and awesome prices!!!! I’ll keep coming here it’s a bit out of my way but totally worth it!!!

Chelsea Shaw

Chelsea Shaw

πŸ‘ πŸ‘Ž 😐
Unsatisfied False Advertising Poor Quality

Very unsatisfied. I purchased a glass replacement for my v12 prince tank, the cashier ensured it will fit (it was labeled for the v12 prince so I'm not upset with the cashier, he was just doing his job), but when I returned home to put my tank together, I opened the container and the glass was filthy. There was film and fingerprints all over it. Quite upsetting when you expect to be the first to open it. So I washed it and as I went to assemble my tank, I come to find out it doesnt even fit! I've been a vape user for quite some time now and know that smoke shops dont do refunds. So I am very unhappy that I spent 6 dollars on something that I will never use.

Isaac Forsgren

Isaac Forsgren

πŸ‘ πŸ‘Ž 😐
excellent customer service highly recommended

When I had an incredibly off the wall issue, Curly went above and beyond to make sure it was handled, going so far as to calling me personally when a resolution was found. We love this shop and can't recommend it enough!!

Alida Leming

Alida Leming

πŸ‘ πŸ‘Ž 😐
Great Customer Service Favorite Vape Shop

Corinne helps me every time I go in there and she is always so great. My fave vape shop!!

Ctyvi Ray

Ctyvi Ray

πŸ‘ πŸ‘Ž 😐
Exceptional Service Knowledgeable Staff Great Prices

Ben was very exceptional when I needed a herbal cleanse to get me back feeling good. He was knowledgeable and understanding. This is my go to place for my cigarette smoking needs. They have everything and great prices and service.

Kimberly Childress

Kimberly Childress

πŸ‘ πŸ‘Ž 😐
Bad Customer Service False Advertising Expensive

Use to love this place but as the months go by it became clear they do not put their orders in. They lie to you over and over. Well since they can't even be semi good with their orders especially after sending a dozen or more ppl for the exact product!

So go across the street to smokers connection! They are polite, organized. They have CBD cartridges for only $20. They have hemp wraps that are easier to split for 99cents (they keep stalked up or will order your stuff if you order bulk like me!) Also my cigarettes are cheaper here as well!

Done with walking in over and over to be disappointed and great pick for the new guy! Not!

I average $150 in spending a week and it's no longer going to your store. Not that you have what you advertise anyways!

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House of Hookahs Smoke Shop and Vape Shop WVC Redwood Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 9 AM to 9 PM