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Review of Redrum Smoke & Vape

Redrum Smoke & Vape: A One-Stop Shop for All Your Smoking Needs

Redrum Smoke & Vape is a popular vaporizer store, cigar shop, novelty store, and tobacco shop located in Victoria, Texas. The store offers a wide range of smoking products, including vaporizers, e-cigarettes, cigars, hookahs, pipes, and tobacco products. The store is open seven days a week, and the staff is always ready to help customers find the products they need.

The store has received mixed reviews from customers. While some customers have praised the store's great selection of products, fast and friendly service, and good prices, others have criticized the store for its high prices and faulty merchandise. However, the majority of customers have praised the staff's knowledge and helpfulness, especially Jake and Amanda, who are known for their friendly and informative service.

Redrum Smoke & Vape is a great place to shop for smoking products in Victoria. The store has a relaxed and welcoming atmosphere, and the staff is always ready to help customers find the products they need. Whether you are a smoker or a vaper, Redrum Smoke & Vape has everything you need to enjoy your smoking experience.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Redrum Smoke & Vape Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
M B

Charged our card twice on accident (overcharged $150+), but then didnā€™t bother to return our calls (although they said they would) to resolve the issue. Had to file a dispute with our bank. All of this after already spending quite a bit of money with them. Lost our business. I suggest checking out Faded Smoke Shop on Ben Jordan, and their store is AWESOME! šŸ˜Ž

madison kobus

Matt is wonderful! Very helpful! Very knowledgeable! Always makes us laugh! He is hilarious! Great prices! Great recommendations too! Very kind! Wonderful person to talk to as well!

Ernestā€™s View's

Jake is the best, he is so helpful and considerate always gives me the best advice on which vape is the best!! 10/10 recommend going to redrum staff and jake are soo helpful and friendly!!

MaryAnn Burford

Iā€™ve bought two different devices from there. The first one never worked the lite would only turn pink and they no longer sold that brand so I was out.? So I went with something I thought was going to last a Wulf unit that I used for one day and lived it! Charged it as instructed and then the light would blink and that was it! So I took it back to Redrum and the man working was very rude and tried to tell me that he could see corrosion like you would see on a car battery. At this point I felt like I was being accused of luring and got my things and proceeded to leave as then he was being loud in front of other customers saying ā€œeverything is cheaper online!ā€ I called the manufacturer and sent it in and they have no idea what the man was talking about and sent me a new one! I canā€™t go to a place that wonā€™t back there product so Iā€™m out! Thanks but from now on Iā€™ll order on line!!!!!!

Joseph Johnson

Great customer service and nice selection of products. Price is comparable to other stores in the area, though online deals are better through other suppliers.

dgkmanuel

Awesome shop, the guys in there knew a very good amount for me about what I know if I am being honest. Of course there is always that one person who is not satisfied, but in my opinion it has always been great customer service through out each time I have been there. I definitely recommend anyone in the Victoria area to check it out, also big credit to Trevor and Jacob with the help on my decisionā€™s with vaping!šŸ”„šŸ”„

Anna Amaris

I believe Redrum is new to town but they have such a great selection of vape products! Their prices are also some of the lowest in town and the quality is still just as good! I'll definitely be coming here more often.

Conrad Castillo

I would not recommend this place. They will sell you faulty merchandise. And wonā€™t exchange it or give you a refund instead they want you to pay more to send it off. Very scammy establishment. I would not recommend them strictly for the policy .

Catherine Robinson

The customer service here is lovely! Since they have a ton of cool and unique vape products, I had a lot of questions but the staff was attentive and were able to patiently answer all of my questions. The prices are affordable as well in my opinion and they have a rewards system which is pretty neat.

Tina Goodner

Dumbest parking lot ever. Rather drive another 5 minutes and go somewhere else.

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