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Review of Green Gorilla Smoke & Vape Shop

Green Gorilla Smoke & Vape Shop: Your One-Stop-Shop for All Your Smoking and Vaping Needs

Green Gorilla Smoke & Vape Shop is a tobacco and vaporizer store located in Lubbock, Texas. The store is open seven days a week from 8:00 AM to 11:00 PM, making it easy for customers to visit at their convenience. The store offers a wide range of products and services, including in-store shopping, in-store pickup, and same-day delivery.

Products and Services

The store offers a wide range of smoking and vaping products, including tobacco, e-cigarettes, vaporizers, and accessories. Customers can find everything they need to enjoy their smoking or vaping experience, including a variety of flavors and strengths. The store also offers a rewards system, which allows customers to earn points for every purchase they make. These points can be redeemed for discounts on future purchases.

Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. This makes it easy for customers with disabilities to visit the store and shop for their smoking and vaping needs.

Quick Visit

The store is designed for quick visits, making it easy for customers to get in and out quickly. This is ideal for customers who are in a hurry or who don't want to spend a lot of time browsing.

Payments

The store accepts debit cards and NFC mobile payments, making it easy for customers to pay for their purchases. This is ideal for customers who prefer to use electronic payment methods.

Customer Reviews

The store has received mixed reviews from customers. While some customers have had positive experiences with the store, others have had negative experiences. Some customers have reported issues with the quality of the products they purchased, while others have reported issues with customer service. However, many customers have praised the store for its helpful and knowledgeable staff, great selection of products, and reasonable prices.

Conclusion

Overall, Green Gorilla Smoke & Vape Shop is a great place to shop for all your smoking and vaping needs. The store offers a wide range of products and services, including in-store shopping, in-store pickup, and same-day delivery. The store is also wheelchair accessible and designed for quick visits, making it easy for customers to get in and out quickly. While the store has received mixed reviews from customers, many customers have praised the store for its helpful and knowledgeable staff, great selection of products, and reasonable prices. If you're looking for a one-stop-shop for all your smoking and vaping needs, Green Gorilla Smoke & Vape Shop is definitely worth checking out.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Green Gorilla Smoke & Vape Shop Reviews - 338

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Britanya Williams

Britanya Williams

πŸ‘ πŸ‘Ž 😐
Friendly Staff Excellent Knowledge Rewards Program

The staff is friendly and they allow you to try most of the items prior to buying them. The knowledge of MODS and vape juice is excellent. They have a rewards program that allows you to have free vape juice and soft drinks. Always a plus to get free juice for your vape especially if you are between pay days.

cierra wynne

cierra wynne

πŸ‘ πŸ‘Ž 😐
Wide Selection Great Customer Service Welcoming Environment

They have a wide selection of products as well as replacement parts, and great customer service. It's a welcoming environment.

Trevor Cullinane

Trevor Cullinane

πŸ‘ πŸ‘Ž 😐
Great place Praise staff Respectful treatment Excellent customer service Highly recommended

Great place I have been returning to these last few weeks since I moved to Lubbock. I have to really praise the staff here because they treat me very respectfully and are nicer than I am used to. This staff is the example of how you treat customers in retail! 10/10 would recommend!

Kirsten Jackson

Kirsten Jackson

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff High Quality Products

I love this store. We are originally from Amarillo and didn't know if the quality and service would be as good here, but trust me, it is! The staff are super friendly and helpful. They are always willing to answer any questions you have, so if you're wondering about a product, give them a call! I'm sure they will have you covered. 😊

Ryan Wong

Ryan Wong

πŸ‘ πŸ‘Ž 😐
Good variety Standard prices Unpleasant staff Better options available

This place has a good variety and I like that they have a couple tablets to browse through their flavors. The prices are standard and you can try as many flavors as you want at a standard $1 fee. I only give 3 stars because the person helping me out was less than pleasant and seemed to be annoyed that they had to help me although she seemed ok and quick to help everyone else. The person helping me gave the smallest effort in helping me make my purchase. That being said, there were some other workers there that seemed more pleasant and easy to talk to. I probably won't come back since there are plenty other vape locations with better customer service and equivalent prices, but as far as variety goes this place is nice.

Bailey Edwards

Bailey Edwards

πŸ‘ πŸ‘Ž 😐
Great Shop Cheapest Juices Friendly Customer Service

Great Shop definitely have the cheapest 100ML juices although the mods are a little pricey but not to bad. Customer service is great and very friendly. if they don't know something they ask every employee there until someone who does know tells them.
I will Definitely come back here

Johnathon Bounds

Johnathon Bounds

πŸ‘ πŸ‘Ž 😐
Great Customer Service Affordable Prices Good Deals Positive Experience

The costumer service was amazing. Great prices, and deals. First time going, and I'll be back. And they ID. It made me feel young again.

John Funk

John Funk

πŸ‘ πŸ‘Ž 😐
Helpful staff Considerate staff Quality products

Helpful and considerate staff members, who genuinely want to improve your experience with the products they sell, and they do sell some fine things.

Funda Herrera

Employees are good kids. I like their assistance. Keep up the good work guys.

Presley Robertson

Presley Robertson

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service

I have gone here multiple different times for a disposable vape. I have gotten 3 that have not worked right. The first one I got had ZERO flavor, and was rough on the sides. I took it back and the manager told me they wouldn't replace it since I didn't bring it back same day. TOTALLY understandable. I bought another one, and it did not work half the time and when it did work it was the same issue, no flavor, but I thought maybe it was just me, and it was probably a fluke thing!
Went back today, and bought one tested it out in the store STILL NO FLAVOR! I had someone with me who got the same one and it had flavor and worked and they tried mine and agreed with me that it had no flavor. I asked the same β€œmanager” if he would replace it because this is the third one I have had with this same issue and he said there was nothing he could do about it. I totally get that COVID has a lot to do with this, but I also think that its important to take care of your customers, especially if they are returning customers. Very disappointed in the customer service and the products sold at this store.

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Green Gorilla Smoke & Vape Shop Hours

  • Monday 8 AM to 11 PM
  • Tuesday 8 AM to 11 PM
  • Wednesday 8 AM to 11 PM
  • Thursday 8 AM to 11 PM
  • Friday 8 AM to 11 PM
  • Saturday 8 AM to 11 PM
  • Sunday 8 AM to 11 PM