Search

Review of Vape City & Smoke City

Vape City & Smoke City: A One-Stop Shop for All Your Vaping and Smoking Needs

Vape City & Smoke City is a popular vaporizer store and tobacco shop located on Burnet Road in Austin, Texas. The store is open 24 hours a day, seven days a week, making it a convenient option for customers who need to restock on their vaping and smoking supplies at any time of the day or night. The store has a wide selection of products, including e-cigarettes, vaporizers, e-liquids, hookahs, glass pipes, and other smoking accessories.

Service Options

The store offers in-store shopping, and customers can browse through the wide selection of products and make their purchases in person. Unfortunately, the store does not offer delivery services at this time.

Accessibility

Vape City & Smoke City is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is committed to providing a welcoming and inclusive environment for all customers.

Planning

The store is designed for quick visits, and customers can easily find what they need without spending too much time browsing through the products. The store is well-organized, with a clear layout that makes it easy to navigate.

Payments

Vape City & Smoke City accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases in the way that is most convenient for them.

Customer Reviews

The store has received many positive reviews from customers who appreciate the wide selection of products, the reasonable prices, and the friendly and knowledgeable staff. Some customers have mentioned that the prices for e-juices are a bit high, but overall, customers seem to be satisfied with the quality of the products and the level of customer service they receive at the store.

One customer mentioned that the store has a huge selection of products and is open 24 hours a day, making it a convenient option for customers who need to restock on their vaping and smoking supplies at any time of the day or night. Another customer praised the store for its clean and well-organized layout and the friendly and hospitable staff.

Overall, Vape City & Smoke City is a great option for customers who are looking for a one-stop shop for all their vaping and smoking needs. The store is open 24 hours a day, seven days a week, making it a convenient option for customers who need to restock on their supplies at any time of the day or night. The store has a wide selection of products, reasonable prices, and friendly and knowledgeable staff, making it a great choice for customers in the Austin area.

From the business

"Established in 2012, Vape City has come a long way in becoming one of the most favored vape shops in and around the Houston area. we offer all of the best brands and one of the biggest inventory selections around! Our staff is very knowledgeable and made up of friendly experts in the industry. We now own and operate 150+ store locations throughout Texas. Our mission is simple. we strive to become the #1 vape shop in Texas."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Vape City & Smoke City Reviews - 122

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Peter Schorn

Peter Schorn

πŸ‘ πŸ‘Ž 😐
Helpful Employee Knowledgeable Good Customer Service

The employee I bought from was extremely helpful and knowledgeable. He knew a lot about the products he was selling.

Julian Gonzalez

Julian Gonzalez

πŸ‘ πŸ‘Ž 😐
fun comforting helpful staff good customer service

What a very fun and comforting vape store :) Samantha the manager is very nice and helped with my purchase. 11/10 would come again

Robert T

Robert T

πŸ‘ πŸ‘Ž 😐
Overpriced Poor Value

I give an extra star for being open 24hrs, but i suppose that's how they stay in business. We went there to pick up a new vape mod, as the g/fs was on it's way out. I recommended a geek vape aegis solo, which they had in stock. The big issue was the price.i understand brick and mortar stores need to charge more and I'm okay with that and happy to pay that to keep locals working, however this was beyond acceptable. I don't usually use this word, but the price they were asking was exorbitant! They were asking $79.99 plus tax for a geekvape aegis solo. While I didn't know what an acceptable price should be while at the store, I knew that was high and advised the gf to pass. I purchased 2 of the same exact kits (mod and cerebrum tank)online and received 3 days later at a total cost including shipping of $80.15. I'll go there in a pinch at 4am, but that's about it.

Reggie Stall

Reggie Stall

πŸ‘ πŸ‘Ž 😐
Overpriced Deceptive Advertising

They charge nearly DOUBLE the standard rate for vape products but call themselves a vape shop. Friendly staff but prices are a joke…def avoid!

Mary Ruth β€œSmylee” Grice

Mary Ruth β€œSmylee” Grice

πŸ‘ πŸ‘Ž 😐
Overpriced

The best thing about this place is it's 24hours. Otherwise it is sort of over priced on some items. It's great for what is it's convenience.

August Worley

August Worley

πŸ‘ πŸ‘Ž 😐
Huge selection Amazing prices Friendly staff Knowledgeable staff

Vape City is the best smoke shop hands down in Austin Texas!! Huge selection, amazing prices,friendly and knowledgeable staff, couldn't ask for a more awesome smoke shop! Lauren is awesome btw!!

Lacey Pearce

Lacey Pearce

πŸ‘ πŸ‘Ž 😐
Amazing Selection Knowledgeable Staff

This place is AMAZING, not only is the selection unbeatable, but the staff is top notch and SUPER knowledgeable( especially Debbie!) Do yourself a favor and shop here!!

Brent Smith

Brent Smith

πŸ‘ πŸ‘Ž 😐
Overpriced Bad Experience

Just went here for the first time on my way past to grab a 60ml bottle of juice (nilla bee) and it was 37.99!!!! Sold most places for 14.99. Highly recommend you avoid this shop. Price gouging was insane!!!

Toni Meinecke

Toni Meinecke

πŸ‘ πŸ‘Ž 😐
Great Selection Open 24 Hours Friendly Staff Understaffed

Great selection for the stuff I was looking for, open 24 hours and are pretty friendly.
It does seem a little understaffed but the employees that are there try to get everyone in and out in a timely fashion

Juan Brandino

Juan Brandino

πŸ‘ πŸ‘Ž 😐
Rude Employee Poor Customer Service

Employee was so rude to me this morning for no reason. I appreciate the 24 hour service but next time I’ll just wait and go to happy clouds. Period

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload