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Review of Royal Smoke Shop - Massillon

Royal Smoke Shop - Massillon: A One-Stop Shop for Tobacco Needs

Located at 2825 Lincoln Way E, Massillon, Ohio, Royal Smoke Shop is a popular tobacco store that has been serving the local community for years. The shop offers a wide range of tobacco products, including vaporizers, e-cigarettes, cigars, and hookahs. It is a one-stop-shop for all your tobacco needs.

Products and Services

The shop has a vast selection of tobacco products that cater to all tastes and preferences. Whether you are a beginner or an experienced smoker, you will find something that suits your needs. The shop has a variety of vaporizers, e-cigarettes, and hookahs that come in different shapes, sizes, and flavors. The staff is knowledgeable and can help you choose the right product based on your needs and preferences.

Accessibility and Payment Options

The shop is wheelchair accessible, and there is ample parking available for customers. Royal Smoke Shop accepts various payment options, including debit cards, credit cards, and NFC mobile payments.

Customer Service

The staff at Royal Smoke Shop is friendly and knowledgeable. They are always ready to help customers choose the right product and answer any questions they may have. The shop offers quick visits, and customers can be in and out in no time.

Hours of Operation

The shop is open seven days a week. It opens at 10:00 am and closes at 22:00 from Monday to Sunday, except on Fridays and Saturdays, when it closes at 23:00.

Customer Reviews

While Royal Smoke Shop has received some negative reviews, the majority of customers are satisfied with the products and services offered. Many customers have praised the shop's friendly staff, extensive selection of tobacco products, and fair prices. Some customers have complained about the quality of some products and the lack of a refund policy. However, the shop's staff has always been willing to help customers find a solution to their problems.

Please note that the shop's website and contact information are not provided in this description.

From the business

"For the best deals on your favorite products, pay a visit to Royal Smoke Shop - Massillon. At our smoke shop in Massillon, OH, we're proud to carry top-notch goods from some of the best brands in the business. Vape products, delta-8, and more β€” whatever it is that you're looking for, our friendly staff members are more than willing to help you find the perfect product for your needs. In addition, we sell some of the highest-quality glassware around! For an expansive inventory and prices that are hard to beat, stop by Royal Smoke Shop today for all your smoking needs!"

Amenities

  • Wheelchair accessible parking lot
  • In-store shopping

Royal Smoke Shop - Massillon Reviews - 36

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
xKayla Yohox

Great place, best prices in Massillon.

April Renea

Such sweet and helpful guys. Thank you for being you!

Ko3 Gaming

Ko3 Gaming

πŸ‘ πŸ‘Ž 😐
Great prices Great employees Great services Great selection

Literally the best place. Better the Quonset hut for sure. Great prices. The best employees. Great services. Great selection of all things. Can't find anything better. Loyal to the royal.

Michelle sutton

Michelle sutton

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service Not Recommended

Came in and bought a hyde disposable. Disposable did not work. I went to return it. The manager would not return it. It was still in origanal packaging. He stated didn't know if it was tampered with. This place is a rip off they sell products that don't work and then don't help you when you want to exchange it. I will not be shopping here again and do not recommend anybody to shop here unless they like getting ripped off

Toni Navarro

Toni Navarro

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Advice Affordable Options

The guy who was in the shop when I was there was super helpful with me and had lots of advice and even though they had more expensive things he did advice me on where to go to get what I needed cheaper do I did not lose my money... Thank you do much. Man...

Marjorie Geiger

Knowledgeable employees. Good recommendations.

Beau Stauffer

Beau Stauffer

πŸ‘ πŸ‘Ž 😐
Expensive Poor Quality Bad Customer Service

Up until recently loved this store, besides the prices. So I went in about a week and a half ago and bought a vape (paid $32 for one I could have got for $22 down the road) and when I went to pay their machine froze. So he swiped my card again. I get home and I was charged twice so i paid $64 for it. Then this vape was 4400 hits, i maybe got 1000 and it started hitting by itself and went bad. Then I went in to see what they could do about it and they said they couldn’t exchange so I bought a new one. This new one is also not working correctly and honestly tastes like it’s a fake vape. I called in today to talk to one of the bosses about it. Was absolutely no help. I DO NOT RECOMMEND GOING HERE! Atleast for disposable vapes!

Sam O

Sam O

πŸ‘ πŸ‘Ž 😐
knowledgeable staff kind staff upgraded shop wide selection

Absolutely the place to go for knowledgeable and kind staff.
Edit to add: Wow they have done some upgrading and the shop has so many more selections and looks fantastic.

Susan Erwin

Susan Erwin

πŸ‘ πŸ‘Ž 😐
Great Selection Helpful Staff

Best vape shop I've been too. Nice selection and prices. Both guys that run the shop were very helpful and knowledgeable. Keep up the good work!

emily dugan

All the employees are so nice when I go in here ! Super helpful & have tons of cool stuff. Will def be back !

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Royal Smoke Shop - Massillon Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 11 PM
  • Saturday 10 AM to 11 PM
  • Sunday 10 AM to 10 PM