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4.9

134 reviews
Tobacco shop
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Review of Smoke House Tobacco & Vapes

Smoke House Tobacco & Vapes:

Smoke House Tobacco & Vapes is a tobacco shop located in Winston-Salem, North Carolina. The shop offers a wide range of products, including vapes, hookahs, kratom, CBD oils, and disposables. The store is open seven days a week, with extended hours on Fridays and Saturdays.

The store offers in-store shopping, and the entrance and parking lot are wheelchair accessible. They also offer quick visits, making it an ideal stop for those on the go. However, the store does not offer delivery services.

Smoke House Tobacco & Vapes has received mixed reviews from customers. While some have praised the store's friendly staff and vast selection of products, others have criticized the business practices of the owner. One customer reported that the owner attempted to dock their pay and fired another employee, leaving the shop with only one employee for six months. Another customer reported that the store has no warranties or returns, leaving customers at the mercy of the store's policies.

Despite these negative reviews, many customers have praised the store's knowledgeable staff and excellent customer service. One customer reported that the staff helped them choose the right product and answered all their questions confidently. Another customer praised the store's selection of disposable vapes and friendly staff.

Smoke House Tobacco & Vapes also offers a wide range of products, including delta 8 and delta 10 THC, delta 8 flower, and a huge selection of glass and vape juice. The store also has a good selection of kratom for decent prices, and customers have reported that the quality of the kratom is high.

The store has a pleasant and clean atmosphere, with good music playing in the background. Customers have reported that the store has a good vibe and that the staff is always willing to help and teach them about new products and brands.

Overall, Smoke House Tobacco & Vapes is a tobacco shop with a wide range of products and knowledgeable staff. While the store has received some negative reviews, many customers have praised the store's customer service and selection of products. If you're in the Winston-Salem area and looking for a tobacco shop, Smoke House Tobacco & Vapes is worth checking out.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Smoke House Tobacco & Vapes Reviews - 134

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Leo Wells

Leo Wells

πŸ‘ πŸ‘Ž 😐
knowledgeable staff COVID-19 safety measures

Went in there hardly knowing what Delta-8 is, and the dude at the counter was super patient, informative, engagingβ€” AND wearing a mask. Definitely would recommend to anyone.

Soylent Ape

Soylent Ape

πŸ‘ πŸ‘Ž 😐
Misleading Product Lack of Knowledge

My wife sent me to get some CBD oil for her sudden, acute back pain and this nearby store was my best bet for getting it before the smoke shops closed at 9pm. I told the clerk explicitly that I was not familiar with these kinds of herbal products, but that I needed to purchase CBD oil for pain relief. He sold me a $30 bottle of hemp oil, which unbeknownst to me at the time CONTAINS ZERO CBD.
(Note: management of Smoke House Tobacco And Vapes promptly reached out to me and promised to make it right. I came back to the store and they gave me replacement items of approximate value. I was impressed with the willingness to rectify the situation. I hope that they will train the staff to be more knowledgeable about their products. )

Zack Lovette

Zack Lovette

πŸ‘ πŸ‘Ž 😐
Best Vape/Smoke Shop Friendly Staff Great Selection Highly Recommended

This place is my go-to, definitely the best vape/smoke shop in the area in my opinion. That staff here is awesome, always super friendly and knowledgeable, and the selection is great too. Highly recommended.

Michael Wahba

Michael Wahba

πŸ‘ πŸ‘Ž 😐
Excellent place Newest products Best selection Great staff

Excellent place. Always have the newest products in the industry. They have the best selection of disposable vapes, Kratom, CBD, CBD gummies, vape juice, and a lot more. Great staff as well.

Tesia Markland

Tesia Markland

πŸ‘ πŸ‘Ž 😐
Friendly Staff Fair Prices Clean and Organized Large Selection Great Location

Very friendly staff, fair prices. Clean and organized. Large selection of CBD oils! Great shop in a great part of Winston.

Evan Boggs

Evan Boggs

πŸ‘ πŸ‘Ž 😐
affordable prices helpful staff knowledgeable staff 5 star shop 5 star customer service

This shop is awesome they have everything you are looking for with affordable prices! The staff is very helpful and knowledgeable I have sent everyone I know to this shop for many reasons! 5 star shop. 5 star customer service! Thank you!!

Brian Schrier

Brian Schrier

πŸ‘ πŸ‘Ž 😐
Good selection Polite and friendly staff Eclectic mix of products

Good selection on everything vaping, smoking, etc. Guy working was new and needs more knowledge on products, but was polite and friendly. A good eclectic mix of products. Lots of pipes, hookahs and bongs if you're into that sort of thing. If space allowed a nice walk in humador would be killer

Mark Ebeid

Mark Ebeid

πŸ‘ πŸ‘Ž 😐
Great staff Great products Amazing quality Friendly Helpful

Great staff great products amazing quality to cost
Everything you'll need is there
Very friendly very helpful
Only place I'll ever go to when I need what they have which is more than usual vape shops

Jordan Sutherland

Jordan Sutherland

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unsatisfactory Experience

December 26 2016 I visited to buy some ejuice. I tried a few flavors. Found one I liked and was told I had to buy the open tester bottle of liquid. Not a new sealed bottle. Was very dissatisfied with my experience.

S Craze

S Craze

πŸ‘ πŸ‘Ž 😐
Great Prices Friendly Staff Variety of Products

Great prices on vapes, they treat me like family! I recommend anyone in Winston-Salem to come to this shop to purchase their tobacco products. Very good on pricing with your cigarettes, vapes, Juuls, cigars, you name it!

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