United Zone Tobacco and Vape
Review of United Zone Tobacco and Vape
United Zone Tobacco and Vape is a local business in Wake Forest, North Carolina that specializes in tobacco, cigars, and vaporizers. The store is open seven days a week, from 9:00 am to 9:00 pm Monday through Saturday, and from 11:00 am to 8:00 pm on Sundays. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store offers in-store shopping, but delivery is not available.
The store has a good selection of tobacco, cigars, and vaporizers. The staff is knowledgeable and helpful, and they are always willing to answer questions and provide recommendations. The store has received positive reviews from customers who appreciate the staff's expertise and friendly service. One customer wrote, "Their prices are the same as all the other local stores but they have my favorite vapes (elfbar ultras) and everyone who works here is so friendly this has become my new go-to store."
However, some customers have had negative experiences with the store. One customer complained that the store did not stand behind their products, and another customer felt that the customer service was lacking. Despite these negative reviews, the store has received mostly positive feedback from customers.
The store offers a variety of payment options, including debit cards, credit cards, and NFC mobile payments. The store is located at 109 Capcom Ave STE 9 in Wake Forest, and the phone number is (919) 435-6048. The store's website is not available.
In conclusion, United Zone Tobacco and Vape is a local business in Wake Forest that offers a good selection of tobacco, cigars, and vaporizers. The staff is knowledgeable and friendly, and the store is wheelchair accessible. While some customers have had negative experiences with the store, the majority of customers have had positive experiences and appreciate the staff's expertise and friendly service.
From the business
"Delta 8, Fume vape, escobar vape, hyde rechargeable vape, Cohiba, Padron, My Father, montecristo 1935 anniversary nicaragua, Romeo Y Julieta cigars, Kuba Kuba Cigars, Rocky Patel Cigars, joe burrow cigar, Al Fakher, Starbuzz, Backwoods Banana, Game."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
NORA Moor
Very friendly here. Very helpful. Good service.
Jessica Cortez
For 2 years I have purchased my E-cig products from this location. From the very first day I was not treated "like another customer." The owners are awesome and you can see that they go the extra mile to provide you with excellent customer service. The staff that assists them in operating their store are very knowledgeable about the products. They listen to you and therefore are able to provide you with the product that best suits your needs. I have and will continue to refer customers to United Zone.
Colton Cockman
Great guy. If you suggest a certain brand of cigar he doesn't have, he will order them for you. Always extremely friendly and has the best prices around for cigars by a long shot. Would highly recommend.
Alex Jankuv
Quick and easy off rogers or main, one of my go to spots for anything smoke related.
Evan Colon (YungMisfit)
I've been shopping here for two years now. Joe is a great dude and is always up front and honest. Prices are great and vape gear is in pretty good condition. Have been using their Sony batteries and the D2 charger, without any electrical failure.
Nikki S
My family and I have been going here since they opened their doors on day one, but now we all will be finding another tobacco store due to one employee that I have never seen before in all the years of giving my money to them. This employee was so disrespectful she has ruined me for all United Zone Tobacco stores anywhere. And to the owners, I'm sure I'm not the first nor the last customer to feel this way
So watch your profits.
Jim Prunty
They do not stand behind their products. Bought 3 $20 cigars, and the first one was defective and I didn't care for it. They would not refund the cost of it nor allow me to return or exchange for something else. Respectable merchants always stand behind their product. Will not return.
Jillian Newell
The manager Chris has no customer service and was going to let $130 walk over swapping a $10 piece. Clearly this place has no plan to want to stay in business if they're willing to let people willing to spend money walk out over something so small. I was going to buy several other Christmas presents here as well but will be taking my business else where. Obviously other people have had the same lack of customer service here in the past according to the other comments as well.
Hope McCotter
The store itself is pretty cool they have some pretty cool stuff but the customer service is a hit or miss, it depends on who is working. Everytime I've been in there I have gotten good customer service until recently a man with glasses that's kind of on the short side started working there and I just felt like I couldn't ask him a question because he'd make me feel dumb and he had a smart mouth.
Lucas Mitchell
Great head/vape shop. The only thing I don't recommend purchasing from them are the batteries. They are not high drain batteries suited for subohm vaping. Everything else is of good quality and VERY decently priced. Some items are cheaper there than online.