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Review of Cloud 9 Smoke Shop & Vape - Smithfield

Cloud 9 Smoke Shop & Vape - Smithfield: A One-Stop Shop for All Your Smoking Needs

If you're looking for a smoke shop that offers a wide range of smoking accessories, Cloud 9 Smoke Shop & Vape in Smithfield, North Carolina, is the place to be. This shop caters to the needs of smokers and vapers alike, with an extensive collection of tobacco products, glassware, hookahs, vaporizers, and e-cigarettes.

Service Options

Cloud 9 Smoke Shop & Vape offers in-store shopping for customers who prefer to browse through their collection of smoking accessories. Unfortunately, they do not offer delivery services at this time.

Accessibility

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Planning

If you're in a hurry, Cloud 9 Smoke Shop & Vape is the perfect place for a quick visit. Their staff is knowledgeable and can help you find what you need in no time.

Payments

Cloud 9 Smoke Shop & Vape accepts debit cards, credit cards, and NFC mobile payments.

Hours of Operation

The shop is open from 10:00 AM to 10:00 PM from Monday to Saturday. Unfortunately, they are closed on Sundays.

Location

The shop is located at 827 N Brightleaf Blvd, Smithfield, NC 27577.

Customer Reviews

While Cloud 9 Smoke Shop & Vape has received mixed reviews from customers, the majority of them have praised the shop's knowledgeable staff and wide selection of smoking accessories. Some customers have complained about rude behavior from staff members, faulty products, and overcharging. However, many customers have praised the shop's exceptional customer service and helpful staff.

If you're looking for a smoke shop that offers a wide range of smoking accessories, Cloud 9 Smoke Shop & Vape is definitely worth a visit. Their knowledgeable staff and extensive collection of smoking accessories make them a one-stop-shop for all your smoking needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Cloud 9 Smoke Shop & Vape - Smithfield Reviews - 88

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
James West

James West

πŸ‘ πŸ‘Ž 😐
No Returns Wrong Product

It's a nice shop. I've been going there for about a year. They don't do returns. About three different times now. I have gone there to get a coil and they have sold me the wrong coil. So I spend$15 dollars on a pack, and now I'm stuck with the coils that I can't use. It wouldn't be so frustrating if I could return an item.

Rachael Thomas

Rachael Thomas

πŸ‘ πŸ‘Ž 😐
Helpful Staff Knowledgeable

I've been here a few times with someone else and honestly thought everyone there was rude and unknowledgeable.

But seeing as they are one a few places close to help I went when I need some items.

Glad I did Nick and Justin are awesome! Justin took time to explain things and get me all setup.

Christopher House

Christopher House

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Good Recommendations

Guy working that night was pretty knowledgeable and was able to recommend some alternatives to what I went in to buy. Would've been five stars if they would've had Naked Salts Very Berry 50mg......will change once I can grab a bottle from there.

David Powers

David Powers

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Defective Product

So after spending hundreds of dollars here, I try to exchange a mod that has a factory defect. They refused to work with me at all. I only own the mod for 4 days! I will never be doing business here again and I strongly recommend no one does either.

Domonick Deleon

Domonick Deleon

πŸ‘ πŸ‘Ž 😐
Best Smoke Shop Great Customer Service Knowledgeable Staff Highly Recommended

Cloud 9 is the best smoke shop in Johnston county. The best customer service . These guys are really helpful when trying to look for something and these guys definitely know their Vape flavors and know what’s good .I honestly wouldn’t go to any other Vape shop I highly recommend this place

Mad Hawaiian Customs

Mad Hawaiian Customs

πŸ‘ πŸ‘Ž 😐
Knowledgeable Crew Great Customer Service

The whole crew is very knowledgeable of everything there never had a problem for anyone complaining about manufacturers defects vape products are treated as cigarettes would you open a pack smoke one and say omg I got to return this no you cant contact the manufacturer about the defect these guys are the best all of them ask questions people that is your responsibility to educate yourselves they have to follow the rules to a t

Katherine Martinez

Katherine Martinez

πŸ‘ πŸ‘Ž 😐
Great Customer Service Knowledgeable Staff Recommend

I had such a wonderful experience today. A young gentleman in there greeted me as soon as I walked thru the door. He was absolutely knowledgeable, and made the experience awesome ! I recommend this place.. No better feeling than meeting someone who seem to love what they do, and know their stuff...

Don Won

Don Won

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Behavior Drug Use by Employees

Great place but on monday it is 20% off and if you dont say anything you will be paying full price. The girl that works their is not customer friendly she will stop helping you to flirt with any guy she feels is cute and she seems to be high on weed or something when she works. Maybe they need to drug test their employees

Diane Beasley

Anything u want to vape with very helpful

Roman Barker

Roman Barker

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Good Selection Cool Hangout

Very friendly and knowledgeable staff, good lineup of vapors and mods. They have kits and parts for beginners and the ones who know what they want alike. Cool place to hangout and play pool, or just kick back and vape.

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Cloud 9 Smoke Shop & Vape - Smithfield Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 10 PM
  • Saturday 10 AM to 10 PM
  • Sunday