Review of Smokers Haven Manchester West - Smoke & Vape Shop
Smokers Haven Manchester West - Smoke & Vape Shop: Located at 4 Main St, Manchester, NH 03102, Smokers Haven Manchester West is a vaporizer store and tobacco shop that offers a wide range of smoking and vaping products. The store is open seven days a week from 8:00 am to 10:00 pm, making it convenient for customers to shop at any time of the day.
The store offers in-store shopping, and customers can browse through the products and choose the ones they like. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for customers with disabilities to access the store. The store also accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.
The store has a quick visit option, making it easy for customers who are in a hurry to shop quickly and efficiently. The staff is knowledgeable and helpful, and they are always ready to assist customers in finding the products they need. Customers can ask for recommendations, and the staff will provide them with the best options based on their preferences.
The store offers a wide range of smoking and vaping products, including vaporizers, e-cigarettes, e-liquids, tobacco, and smoking accessories. Customers can choose from a variety of brands and flavors, ensuring that they find the products that suit their preferences. The store also offers loyalty accounts, which customers can use to earn rewards and discounts on their purchases.
While the store has received some negative reviews regarding their return policy, the majority of the reviews are positive, with customers praising the staff for their knowledge and excellent customer service. Customers have also praised the store for its cleanliness and organization, making it easy for them to find the products they need.
If you are looking for a smoke and vape shop that offers a wide range of products and excellent customer service, Smokers Haven Manchester West is the place to go. With its convenient location, wheelchair accessibility, and quick visit option, the store is perfect for customers who want to shop quickly and efficiently. The knowledgeable and helpful staff will ensure that you find the products that suit your preferences, making your shopping experience a pleasant one.
From the business
"Our second location on the West side of Manchester, located conveniently right off exit 5 at the intersection of Granite and S. Main St! We have the largest selection of smoking supplies on this side of the Merrimack River! Make us your one stop shop for all things E-Juice, Vape Supplies, Disposables Vapes, Glassware, Smoking Accessories, Hookah Supplies, Roll Your Own, Cigars, and more! Don’t forget to sign up for our loyalty program and earn points towards your purchases!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Smokers Haven Manchester West - Smoke & Vape Shop Reviews - 268
Add Review
Dallas Rice
Went to purchase a new pen, the staff was extremely helpful and couldn’t have been nicer. She sold me an Imini, great little pen. Thanks again for a pleasant experience, highly recommend this store.
Shannon Michaud
Every time I go there the employees are so awesome!! They are polite, patient & don’t mind answering all my stupid questions (without an attitude). I’ve called ahead of going a few times & when I got there they had what I called for ready & waiting. They have a huge selection & a beautiful, clean store!! We go there at least once a month, sometimes more & we’ve never once had a bad experience!
Tony Clough
The people that work in this location are so pleasant, patient, and helpful it's hard to believe it. They take all the time you need to help you with your purchases, they never make you feel like you're being hurried even when there's other people waiting, and if you're one of the people waiting, you don't mind because they still acknowledge you and treat you with courtesy and respect. Other locations suffer from not having this group in their spot, but I certainly recommend coming here and checking for yourselves
Bennie Avery
Great place for any vape/smoke items (except hemp/delta-8). I had a problem with a defective item which they replaced for me without any hassle. Very kind staff and manager!
Kyle
Staff are always friendly and i have never been told they were out of anything I was looking for. Good selection of glass ranging from thick higher end items to budget friendly pieces. Good prices good people and a clean store. Cant ask for much more.
Meaghan Annis
The staff I spoke with were so knowledgeable and kind!
Allison
Awesome staff...always super friendly and nice and have what I want in stock!!
Amber DeLoid
My experiences at this location have always been good and spot on. Helpful, and trustworthy.
However this morning I needed to return a broken rig that had leaked everywhere without even being on...??? I wanted the same model (it's light weight and easy to carry in Scrubs) .... everything went super smooth until the employee started taking the new peices out of the new package ... ??? And told me if I needed these peices I would need to use the ones from the old broken rig ...???? Um. Im sorry, what. Im returning it because it's broken. Why would I want any of the broken peices ? At being questioned, the young female employee got extremely cocky and rude. Im usually grateful for the help and assistance, especially when you guys are supposed to know more about vapes than I do... but the in your face slick smile additude is unwelcoming in the morning, and I will be using a different location from now on.
Joseph Lincoln
I bought my mother a device and coils from this smoke shop, the device was difficult for her to use and she was unable to keep the top on while filling it up with juice, we never use the device or never tried to actually put anything in it. It was taken out of the box one time and put back in the box with all of the instructions and cords and everything in perfect new condition. I was told that if I came back within 7 days with the receipt if there was an issue with the device that I would be able to bring it back. Two different times I tried bringing it back the first time I was told I could trade it in for store credit so I can at least get more juice for a different device that we bought somewhere else but a manager would have to do it. So then I came back two days later and the manager who sold it to me was there, she then told me she could only take it back if it didn't work and that she could show me how to use it, and the only exchange she would do was for the same exact device or one like it, I would not be allowed to return it for extra bottles of juice for some reason so apparently the return is only good if you get the same exact item even if the device is not been used and you have all of your receipts and paperwork and card used to buy it. I had worked in retail for a lot of years and I understand the difficulty with customers but I also understand that you're unwillingness to help a customer who just wants to return for store credit something that was still brand new and only taken out of the box one time amazes me. I will never go here again and never buy anything from smokers Haven in general, it has been nothing but a headache and they haven't even tried to do the right thing and help their customer, they talk to me like I was a child and we're unwilling to budge in the slightest to help me at all. What a horrible experience.
Trisha
Was treated very poorly.. never felt so disrespected in my life! Every thing was way over priced! They had torches that I've bought at dollar general for 4 dollars selling at 14.99 scales double the price than anywhere else.. the female staff were overweight n dirty looking..ill never stop there again!