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Review of Glass City

Glass City: A One-Stop Shop for Tobacco Enthusiasts

If you're a tobacco enthusiast, you'll be glad to know that Glass City is just around the corner. Located at 495 NE Coronado Dr, Blue Springs, MO, this tobacco shop offers a wide range of products that cater to the needs of every smoker. Glass City is open seven days a week, with extended hours on weekdays, making it a convenient stop for those who have busy schedules.

One of the best things about Glass City is its knowledgeable and friendly staff. Customers have praised the staff for being helpful and insightful, especially when it comes to choosing the right product. Whether you're a beginner or a seasoned smoker, the staff at Glass City will guide you through the selection process and help you find the perfect product for your needs.

Glass City offers a variety of products, including vape devices, glass pipes, hookahs, and tobacco products. Customers have praised the store for its wide selection of products, which range from old-school pieces to modern works of glass art. The prices at Glass City are also reasonable, making it an affordable option for those who are on a budget.

Customers who prefer in-store shopping will be pleased to know that Glass City is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is also planning-friendly, making it a quick stop for those who are in a rush.

While Glass City has received some negative reviews, the management has been quick to respond and address any issues. Customers who have had problems with their purchases have praised the management for being responsive and helpful. However, it's worth noting that some customers have had negative experiences with the staff, particularly with one employee who has been described as unfriendly and unhelpful.

In conclusion, Glass City is a great option for tobacco enthusiasts who are looking for a one-stop shop for all their smoking needs. With its knowledgeable and friendly staff, wide selection of products, and reasonable prices, Glass City is a must-visit for anyone who enjoys smoking. Whether you're a beginner or a seasoned smoker, Glass City has something for everyone.

From the business

"The best store in Blue Springs for all your Vape, Kratom, Delta 8, CBD, Disposable needs."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Glass City Reviews - 35

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
tristan momeni

I love this place ! Good down to earth staff ,great stuff great prices definitely my go to spot

Tommy Chappelow

Super friendly service Brayden was very insightful on different devices. Cheapest nic salt I've seen around here.

Mauro Montanez

Mauro Montanez

πŸ‘ πŸ‘Ž 😐
Helpful Staff Reasonable Prices Great Flavor

Gentlemen with long blond hair was really nice helpfull and he really listen I appreciate that if I could I would give him a 10 stars, flavor I chose was good and everything was reasonably priced.

Terry Graham

Terry Graham

πŸ‘ πŸ‘Ž 😐
Friendly Staff Poor Customer Service

Well I'd give 3 stars only given I dealt with the young man, Austin.
He's super friendly, knowledgeable, shows you the product and gives a good description of what it is you're looking at. Now I know with all of that said your probably asking "why the 1 star"? Well only twice (this being the second time) I've seen a young lady behind the counter. I've never personally said more than "how's it going"? and her response was "it's going" or something along the lines of. Unfortunately she is not so friendly nor does she talk to you about the product. Best way I can describe it, she works in a store to sell item's and that is what she does not do aside from informing you about what a certain product is. Kind a like you come in to buy something and she happens to be the person you're checking out with and she says something that makes you not want to come back or better yet, walk out without buying anything.

June

Best vape shop around...always have my coils in stock and prices you cant beat.

Amanda Brittain

Amanda Brittain

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Poor Customer Service Defective Product False Advertising

Bought two pens from here and two carts. One pen work perfectly, the other wouldn’t even charge. She acted like it was her first day, we waited 20 mins for her to call a β€œmanager” then she said there was nothing they could do even though we got them not even two hours ago from her and she didn’t even make sure they worked before we left. But what pisses me off the most is what the Receipt says. They can do exchanges if we have the receipt and original packaging and they also do store credit. She said her hands were tied even though it was her mistake for not making sure they work. We just wanted an exchange or store credit to get another that works. Zoe C honestly acted like she was dumber then a box of rocks.

The Scenarios

The Scenarios

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inaccurate Store Hours Waste of Time

Closed before closing time, glad I drove almost 2 hours to be turned away! I would give negative stars, but that isn't an option. I will never come here again and would not recommend this place. No one knows customer service these days. If your store hours say you close at 9, you aren't supposed to count your till before 9!!

tiffany stone

Staff is always super friendly and helpful

Morgan Watson

Great selection and prices, always have sales! Braden is awesome!

Jacob Wellner

Great customer service, fantastic variety

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