VIP Smoke & Vape
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Review of VIP Smoke & Vape
VIP Smoke & Vape: A One-Stop Shop for All Your Smoking Needs
VIP Smoke & Vape is a tobacco shop, cigar shop, glass shop, vaporizer store, and vitamin & supplements store located in Livonia, Michigan. The store is open seven days a week, with extended hours from 9:00 AM to 8:00 PM from Monday to Saturday and from 10:00 AM to 6:00 PM on Sunday. The store offers in-store shopping and is wheelchair accessible, with a wheelchair accessible entrance and parking lot.
The store has a wide range of products, including cigarettes, cigars, e-cigarettes, vaping products, hookahs, glass pipes, water pipes, and other smoking accessories. The store also offers a huge selection of kratom, a natural supplement that has gained popularity in recent years for its pain-relieving and mood-enhancing properties. The store's employees are knowledgeable and friendly, and they are always ready to answer any questions you may have about their products.
The store offers several payment options, including checks, debit cards, and NFC mobile payments. The store also has a rewards program, where customers earn points for every dollar they spend, and they can redeem their points for discounts on their next purchase.
Customers have praised VIP Smoke & Vape for its excellent customer service, great prices, and extensive selection of products. They have also appreciated the store's knowledgeable and friendly staff, who are always willing to help customers find the products they need. Some customers have also praised the store's rewards program, which they say is a great way to save money on their purchases.
However, some customers have complained about the store's prices, particularly for its kratom products. They have said that the store's prices are higher than other stores in the area, and they have accused the store of overcharging new customers. Some customers have also complained about the store's employees smoking cigarettes and cigars inside the store, which they say can be a health risk for non-smokers.
Overall, VIP Smoke & Vape is a great place to shop for all your smoking needs. The store has a wide range of products, excellent customer service, and a rewards program that can help you save money on your purchases. Whether you're a smoker, a vaper, or a kratom enthusiast, VIP Smoke & Vape has something for everyone.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Kevin Foley
This place is the best in customer service, product and atmosphere. They are extremely helpful and informative on everything from there extensive collection of Kratom to there tobacco and glass pipes. I’ve been to several of their competitors and nobody compares. Anyone interested in the best of the best will be impressed, and once you’ve been in you will forget the rest. Sincerely Kevin Foley; a customer for life!!!
Colleen Scagnetti
I moved away from my usual smoke shop & found this one. They have better prices than my old spot. Sal is always so friendly & helpful. He always grabs my cigarettes without needing to ask what I want. Having a personable, knowledgeable person interacting with the public is an added plus. Keep it up VIP! 👍🏼
Justin Truxal
OUTSTANDING Service! I have been a regular customer going on two years now. I go out of my way to shop here. Sal, who runs this location, always gives me a deal on anything that is not government mandated. Glass, kratom, supplies and pretty much everything else that can be discounted. They have a rewards system, 1 dollar equals 1 point, every 100 points equals 10$ off next purchase. Very nice if your a regular. Buying more of the same item at once, the more you get ,the better of a deal sal can give. I highly recommend this location to others. If you have any issues makes sure you speak with sal and he will correct the problem. Very nice selection of products as well! Thanks for everything that you do VIP Livonia!
Hero Camp
Biggest selection of kratom I’ve seen in all my years of taking kratom, great deals, they know their stuff!
Jessica Kinnaman
I come to VIP at least twice a week for either kratom or vaping needs. Your experience here will vary depending on who is working. Some of the employees aren't very knowledgeable, and a lot of the products don't have price tags and different employees may charge you different prices. Sal is totally awesome and he will always give you a good deal on what you're looking for. The kratom is very good quality and reasonably priced. They also give you punch cards which give you a $3 discount when filled out (about $80 I think).
My biggest complaint is that the customers and employees are allowed to smoke cigarettes and cigars inside. It's not a huge deal for me personally, i'm just not a fan of my clothes smelling like smoke after I leave the store but for some people this could be a major health risk. Just know before you walk in that you may be exposed to secondhand smoke!
Other than that, this is a great store and the best place in the area to find kratom and vaping supplies. I also want to thank Ali and Jacob for being awesome! They're very friendly and its always a pleasure seeing them there!
Don Hickman
This place is great. Great service, great prices. The staff are very knowledgeable about the products they sell. I drive across town to shop here because they have a great selection.
Bryan Colbert
I initially went to this store based on my regular shop being closed but now I won't go anywhere else for tobacco products. The prices are better than most stores, the staff are always willing to help me and have helped me out with coupons and discounts multiple times if possible. They've got a customer for life.
Ashley Brown
I wish I could give a million stars. This location is so nice clean and staff is certainly trained in the best customer service!!! Especially the guy with either dreads or braids he’s amazing. He ran that location like he could do it in his sleep. He helped me throughout my entire time there helping me try different flavors similar to what I smoked normally. After I chose the vape juice he then helped me choose the best vape for my money and quality. To me he never made me feel like he was upselling me. Rather trying to make me more knowledgeable to purchasing a better product for long term savings. I can’t say enough good things about this location. Other than the best ever and very reasonable prices if your ready to dedicate yourself to vaping. Great job and thanks for the greatest experience!!!
Todd LP
The man I spoke with on the phone seemed to be very helpful with Kratom. I am attempting to begin using Kratom so he took my order over the phone and arranged for delivery to my home. Problem is that I payed for this order on April 3rd and it is now April 13th and I have not received the package. I just tried calling and there's no answer. I will continue to call until I reach someone but as of now they took my money without giving me the product. I'll update this review if anything changes but I have the feeling I have been scammed. UPDATE: I still haven't received a refund but I also gave up so that's partially my fault. I think the owner would have likely helped me resolve this but I decided to just let it go. I was almost expecting them to do the right thing and just refund/credit my credit card but that didn't occur. I also let it go because I found out later that smoke shops are the last place anyone should buy kratom from. All in all I have faith that this owner would have done the right thing if I had made myself more available.
Mike Kick (IshiBahole)
Just started coming here a few weeks ago great kratom fairly priced. However I'm sitting out front on a Sunday at 1030am and there is still no one here to open up shop. Supposed to open 10am