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Review of Smoke & Vape

Smoke & Vape: A One-Stop Shop for All Your Smoking Needs

Smoke & Vape is a popular tobacco shop, candle store, cigar shop, gift shop, glass shop, novelty store, and vaporizer store located in Ankeny, Iowa. The store is open seven days a week and offers a wide variety of smoking products and accessories to meet the needs of all kinds of smokers.

Product Selection

Smoke & Vape has an extensive inventory of smoking products, including cigars, cigarettes, e-cigarettes, e-liquids, hookahs, pipes, rolling papers, and more. The store also has a great selection of glassware, including water pipes, bubblers, and hand pipes. Customers can also find a variety of smoking accessories, such as grinders, lighters, and ashtrays. The store's inventory is well-stocked and organized, making it easy for customers to find what they need.

Customer Service

The staff at Smoke & Vape is knowledgeable and always willing to help customers find the products they need. They are friendly and approachable, and customers can ask them anything about smoking products. The staff is also very helpful in explaining the different types of products and their uses. They can help customers choose the right product based on their needs and preferences.

Accessibility

Smoke & Vape is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is also designed for quick visits, making it easy for customers to pop in and out when they need to.

Payment Options

Smoke & Vape accepts debit cards, credit cards, and NFC mobile payments. Customers can pay for their purchases using the payment method that is most convenient for them.

Hours of Operation

Smoke & Vape is open seven days a week. The store is open from 9:00 AM to 8:00 PM from Monday to Friday, from 9:00 AM to 7:00 PM on Saturdays, and from 10:00 AM to 5:00 PM on Sundays. The store's hours of operation make it easy for customers to visit the store at a time that is convenient for them.

Customer Reviews

While Smoke & Vape has received some negative reviews from customers who were dissatisfied with their experience, the majority of the reviews are positive. Customers have praised the store's extensive inventory, knowledgeable staff, and excellent prices. Many customers have also mentioned the store's reward system, which allows customers to earn points for their purchases and redeem them for discounts on future purchases.

Note: The business's website and contact information have been omitted as per the instructions.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Smoke & Vape Reviews - 61

3.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sally T

Sally T

👍 👎 😐
Well-Stocked Organized Knowledgeable Staff Excellent Prices Small Quantities Available Great Reward System Excellent Sales

The inventory is second to none. Always well stocked and organized, very easy to find anything. Staff is very knowledgeable and always so helpful. Prices are excellent. I love that you can purchase small quantities or samples first to try out. Great reward system and excellent sales.

Elephoontof theShanpes

Polite and helpful, what more could you ask for. Plus top notch inventory selections

Jennifer Fox

Jennifer Fox

👍 👎 😐
Vapes Glass Water Pipes Reward System

This smoke a hope has everything you need from Vapes to glass water pipes. You’ll have to check out their reward system once you visit.

JoMama KidRiley

JoMama KidRiley

👍 👎 😐
No Returns Policy Poor Customer Service

Well the genius that runs this store thinks it's a great idea that you can't return anything even if you immediately walk back in the store once you realize that what you purchased was wrong. Screw this place go to Uncle Ruckus instead

Walter Fixxx

Walter Fixxx

👍 👎 😐
Smoking inside Unpleasant smell Poor employee behavior

Since when are you able to smoke inside a public building? Walked in over the weekend. One of the employees was smoking a cigarette inside. Smelt like a ash tray in the building. I'm an ex heavy smoker. I won't go here anymore. Smh

Kelsey Stecher

Kelsey Stecher

👍 👎 😐
Lazy customer service Unhelpful staff

Half the staff was sitting there playing cards. When asked if they had cleaner for water bongs they looked at us like we were asking a stupid question, and instead of showing us where the product was they pointed. Lazy customer service.

Mike Wright

Mike Wright

👍 👎 😐
head shop glass cigars kratom hippie friendly staff

Awesome little head shop. They literally have everything from glass to cigars to kratom. It's a hippies paradise. Staff is also super friendly

Ben Mennen

Ben Mennen

👍 👎 😐
Broken Product Poor Customer Service No Returns

Sold me a broken product. I tried to return it the next day unused and they will not take it back. Will not offer in store credit. Tried to offer me 15% off another purchase. I understand all sales are final, if the product wasn't broke to begin with.

Earl Nelson (Jok3rman)

Love the selection and the perks.

Stacy Nading

Stacy Nading

👍 👎 😐
poor customer service overcharged

Will never return I purchased a mod and paid by debit card it timed out guy said didn’t go thru he took my card ran it again said timed out gave him a different card ran that it worked got home looked I was charged 3 times. Went talked to owner showed him I was charged more then once he called. Someone and said on their end only went thru once. Well I have proof I was charged more then once. I was shopping there 2 times a week I own a salon I was sending clients their daily but now now. I will tell everyone to to not go there. I hope ripping me off was worth it. As a business owner myself I would have made it right but I guess $40 is worth more to them then getting returning business. They are not friendly very short with you and definitely would not take time to show me different w cigs they guy was to busy texting someone.

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Smoke & Vape Hours

  • Monday 9 AM to 8 PM
  • Tuesday 9 AM to 8 PM
  • Wednesday 9 AM to 8 PM
  • Thursday 9 AM to 8 PM
  • Friday 9 AM to 8 PM
  • Saturday 9 AM to 7 PM
  • Sunday 10 AM to 5 PM