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Review of Rocky's Smoke & Vape

Rocky's Smoke & Vape: Your One-Stop Shop for All Your Smoking Needs

If you're looking for a tobacco shop that offers a wide variety of products at reasonable prices, look no further than Rocky's Smoke & Vape. Located in Westmont, Illinois, this shop has been a go-to spot for vape products and smoking accessories for years.

Product Selection

Rocky's Smoke & Vape offers a vast selection of products, including e-cigarettes, e-liquids, hookahs, pipes, cigars, and more. They have a wide variety of flavors and brands to choose from, and their knowledgeable staff can help you find the perfect product to suit your needs.

Customer Service

One of the standout features of Rocky's Smoke & Vape is their exceptional customer service. The staff is friendly, knowledgeable, and always willing to go the extra mile to help customers find what they need. Whether you're a seasoned smoker or new to vaping, the staff will take the time to explain everything and make sure you leave with the right product.

Accessibility

Rocky's Smoke & Vape is wheelchair accessible, with a wheelchair accessible entrance and parking lot. They also offer quick visits, so you can get in and out in a hurry if you're short on time.

Hours of Operation

Rocky's Smoke & Vape is open seven days a week, from 11:00 AM to 8:00 PM Monday through Saturday. They are closed on Sundays.

Service Options

Rocky's Smoke & Vape offers in-store shopping, so you can browse their selection in person. They do not currently offer delivery.

Final Thoughts

If you're looking for a tobacco shop that offers a wide variety of products, exceptional customer service, and reasonable prices, Rocky's Smoke & Vape is the place to go. With their knowledgeable staff and vast selection of products, you're sure to find what you need at this Westmont shop.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Rocky's Smoke & Vape Reviews - 174

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Melanie Fields

Melanie Fields

πŸ‘ πŸ‘Ž 😐
Phenomenal Service Clean Store Welcoming Atmosphere Best Experience Veteran Discount

Phenomenal service! Both gentlemen were very helpful. Store was clean and cool. Very nice to look at. They made me feel welcomed and explained things well to me. I have never been to a vape shop this pleasant. Best experience I've ever had!!!! Will definitely be going back. They also do vetrens discount😁

Larry Carrera (Shadow)

Larry Carrera (Shadow)

πŸ‘ πŸ‘Ž 😐
Great Customer Service Reasonable Prices

Stopped in to pick up some e-juice since I was out. Some great people. Ended up moving up from my old 20W mod to a 50W sub-ohm. WOW!!! They priced the total package so well, I just couldn't say no. And the didn't present any kind of sales pressure, just solid advice. 8-)

Matt Dixon

Matt Dixon

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Behavior False Promises

Proceeded to buy 2 packages of cones and a Hive Uni. Then we decided to look at carb caps and a dabber, we decided on what we wanted. We talked the associate down barely (he was so strict on the high price) then we went to check out with the manager, I’m assuming. The negotiated price was no longer available. He was extremely rude. He said there was one more thing that he could do for me... proceeded to put his hands out to take the cap and metal dabber and then closed his hands and put it behind him and said you are not getting anything anymore. I was shocked. After I had already spent 40 dollars, the manager would not honor the employees promises. BTW the price discount was $1.30. He could of been polite and said that we don’t negotiate but the rudeness was uncalled for. STAY AWAY!!!

Pandaface707

Pandaface707

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Customer Service Awesome Vape Selection

Wonderful people working there! Very helpful and took time to show us some great stuff. Can't explain how kind and amazing they were here! Awesome vape selection as well.

Nick G

Nick G

πŸ‘ πŸ‘Ž 😐
Great Customer Service Wide Selection

This place is the best place ever. I have never had a bad interaction with anyone there. I take all my coworkers here on my lunch since we all vape. Whether you are starting out and wanting to get into vaping or a seasoned vaper, this place can meet your needs. From the informative staff to the expansive and diverse inventory of new items and high quality, hand made crafts this place is designed to not disappoint.

Sarah Clanton

Sarah Clanton

πŸ‘ πŸ‘Ž 😐
Great Quality Friendly Staff Wide Variety

My one and only vape shop been coming here since they opened!! They know me as soon as I walk in the door and always help me find what I’m looking for. The quality of products is great and tons of variety. I wouldn’t go anywhere else

Christina Cepero

Christina Cepero

πŸ‘ πŸ‘Ž 😐
Great Quality Fairly Priced Helpful Staff

Great, clean shop. The guys that were working there were super helpful and answered all my questions. There stuff is great quality and fairly priced. Will definitely be back soon

Margaret Gracia

Margaret Gracia

πŸ‘ πŸ‘Ž 😐
Great Experience Pleasant Attitude Helpful Staff Main Smoke Shop

great experience with this store. they have a pleasant attitude, answer all questions and went out of there way to help us out. this is definitely my main smoke shop stop

Lauren Beaulieu

Lauren Beaulieu

πŸ‘ πŸ‘Ž 😐
knowledgeable staff wide variety of products customer service

These guys really know their stuff! This is my go to shop when it comes to anything vape or smoking related! Some of the most knowledgeable staff I’ve ever met at a shop like this and truly take pride in what they sell and have passion for what they do. They are always looking out for their customers and making sure they get the best quality items for exactly what they need. They have a wide variety of things available for purchase at the shop and I have never stepped foot in it without finding what I needed. I’ll be going to Rocky’s… Even if I move away from Westmont.

Djlxmofo vids

Djlxmofo vids

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service

Sold me a broken grinder that was missing a tooth and had several damaged teeth. They place a little plastic scraper tool in every grinder so I highly doubt they didn’t notice the damage. Thanks for having me unwittingly smoke specs of metal guys!!

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