Review of The Vault smoke shop & Kratom
The Vault smoke shop & Kratom:
The Vault smoke shop & Kratom is a tobacco shop located in Fox Lake, Illinois. The store is open seven days a week with extended hours on Fridays and Saturdays. The shop offers a variety of products, including nicotine vapes, D9 & D8 products, kratom, and quality glass. The store is wheelchair accessible and offers in-store shopping only.
The staff at The Vault smoke shop & Kratom are knowledgeable and friendly. They are always willing to help customers find what they are looking for and answer any questions they may have. The store guarantees all of its products without question, and they always have the latest and greatest vapes out on the market.
Customers have praised the store for its excellent customer service and fair prices. The staff is always willing to work with customers on price if needed. The store also offers free samples of new products for customer feedback before they sell it. If a product is no good, they won't sell it.
The store is locally owned and operated, and the owner, Jerry, is amazing. He is passionate about the customer experience and always goes the extra mile for his customers. The store has a great loyalty program, and customers have said that they feel like they are visiting a friend's house when they come in.
The store has an extensive selection of vape and smoking accessories, and customers have said that they have the best selection of delta 9 carts they have ever seen. The store also offers CBD products, and customers have said that the staff is very knowledgeable about the products.
If you are looking for a tobacco shop with excellent customer service, fair prices, and a great selection of products, The Vault smoke shop & Kratom is the place to go.
From the business
"Smoke Shop / Vapes / Cigars / Kratom/ glass & More !"
Amenities
- Wheelchair accessible parking lot
- In-store shopping
The Vault smoke shop & Kratom Reviews - 59
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David Rademacher
Picked up a few pieces at the shop! Had a good experience there and so far with the pieces too! Would definitely recommend checking it out
Lisa Schuster
I'm a first time cbd user and didn't really know what to expect but Jeff was very helpful. Best people and best prices
Tylor Hermann
Best customer service very honest I brought I a rig I got from there a few days ago or so and fought out it came with a crack… got me a new one free of cost … best around
jerry curry
Awesome customer service, Great Price and very knowledgeable about products & lots of products
Rachael Abendroth
Best experience at a smoke shop I have ever had!!! Will only be going here from now on for any of my fun necessities :) Jerry is so friendly, helpful, and left the customer smiling!!!
tiffany potempa
Love this shop- great prices and very unique items/pieces. You can tell a lot of heart and soul has gone into this place. The owner is super cool and you can tell is passionate about the customer experience. They also have a great loyalty program. Definitely check this place out!
Nicholas
Great down to earth staff, wide range of product! Would recommend 100%. Thanks
Alexis Pflugradt
Jerry is the best! Always such a pleasant person to talk to and always has a good deal for me and great conversation. Great variety of products and very hospitable staff!
Kristen Boersma
Incredible place to be! Enjoyed the vibe and the employees! Was an awesome time! Didn’t even feel like a store, was a chill spot and loved it! Thanks for the excellent service!
Lexie Haley
Extensive selection of vape and smoking accessories. Owner is knowledgeable, friendly and always going the extra mile for his customers. All around great staff. 100/10!