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Review of XFusion Smoke & Vape

XFusion Smoke & Vape: A One-Stop Shop for All Your Smoking Needs

Located in Ocala, Florida, XFusion Smoke & Vape is a popular tobacco shop, novelty store, and vaporizer store that caters to the smoking needs of locals and tourists alike. The store is open seven days a week, with extended hours, making it easy for customers to visit at their convenience.

Products and Services

XFusion Smoke & Vape offers a wide range of smoking products, including cigarettes, cigars, hookahs, and e-cigarettes. The store also has a vast selection of vaping products, including e-liquids, tanks, coils, and mods. Customers can choose from a variety of flavors and nicotine strengths, making it easy to find the perfect product to suit their taste and preferences.

The store also offers same-day delivery and in-store shopping options, making it easy for customers to get their smoking products quickly and conveniently. The staff is knowledgeable and friendly, always willing to help customers find the products they need and answer any questions they may have.

Accessibility and Crowd

XFusion Smoke & Vape is wheelchair accessible, with a wheelchair accessible entrance, parking lot, and restroom. However, the seating area is not wheelchair accessible. The store is LGBTQ+ friendly, making it a safe and welcoming space for all customers.

Customer Reviews

Customers rave about the excellent customer service at XFusion Smoke & Vape, with many praising the staff for their knowledge and friendliness. One customer wrote, "The staff is very friendly and knowledgeable. Great atmosphere, I'm there regularly. It's a must-visit kinda place." Another customer appreciated the staff's patience, writing, "Every time I come into the store, I ask 100 questions about the vape flavors. Adam, Lynn, and Cheyenne patiently tell me about each of them with a smile on their face. Thank you guys for helping me out and dealing with my 100 questions."

While most customers had positive experiences, a few had negative experiences, with one customer complaining about the manager's behavior. However, the majority of customers had positive experiences and praised the store's products and services.

Conclusion

Overall, XFusion Smoke & Vape is a great place to shop for smoking products. With a wide range of products, excellent customer service, and convenient delivery options, it's no wonder that customers keep coming back. Whether you're a smoker or a vaper, XFusion Smoke & Vape has everything you need to satisfy your cravings.

From the business

"One stop shop for your smoke and vape needs"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • In-store shopping
  • Same-day delivery

XFusion Smoke & Vape Reviews - 467

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brandy Reeves

Brandy Reeves

πŸ‘ πŸ‘Ž 😐
Great People Wonderful Prices Rewards Program Special Discounts

They are great people. They always give me wonderful prices on all of my products. They also have a rewards program that gives you special discounts. I'll never shop anywhere but here.

Dylan

Dylan

πŸ‘ πŸ‘Ž 😐
Helpful Understanding Satisfied

Although I had some is issues with the product I purchased, they were very helpful and understanding. It was not their fault it was a manufactures issue and they gave me a different better product of my liking in place of the new one at an even better price. All in all very satisfied.

Austin Woodlock

Austin Woodlock

πŸ‘ πŸ‘Ž 😐
Unhelpful Staff Overpriced

Like this place but one of the workers seemed angry and the other one highly recommended mostly very high priced items and didn't mention any bargains even though I'd asked to which I found after I'd made my purchases. Otherwise this place has quality stuff and good CBD but not at great prices.

Erica Johnson

Erica Johnson

πŸ‘ πŸ‘Ž 😐
Inconsistent Customer Service

Although they have a lot of different products it's really hit or miss with the customer service. Sometimes I get a really helpful person who seems really happy but other times I'm made to feel like I'm bothering someone to help me

Danielle Pollinger

Danielle Pollinger

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Good Selection

Small Shop compared to the Giant Over Priced Sweet Leaf Tobacco Shop across the street from them. BUT! Friendlier, more helpful staff and they KNEW and HAD exactly what i was needing. Unlike Sweet Leaf Tobacco and the wasted time i spent there. Definitely going here from now on.

Heather Almasri

Heather Almasri

πŸ‘ πŸ‘Ž 😐
Amazing staff Friendly Knowledgeable Clean Beautiful hookahs Stylish e-vapors Great gift Will return

Amazing staff very friendly and knowledgeable on products. It's clean with beautiful hookahs and very stylish e-vapors came in to buy one for a Christmas present to my husband he absolutely loved it! I will be coming back.

willowlefae wb

willowlefae wb

πŸ‘ πŸ‘Ž 😐
Great Service Convenient Location

Absolutely love this place!! We live in Gainesville but prefer coming here for all of our smoke shop needs ❀️ Anthony helped us out big time today ☺️

Jt (Pheuri)

Jt (Pheuri)

πŸ‘ πŸ‘Ž 😐
Great Customer Service Knowledgeable Staff

I've been a long time client of XFusion and have had the pleasure of being helped by a large range of employees over the years. Today I met Flint, he was a pleasure and made my experience more then just a stop and shop. He added alot of personality to the place (in a good way) and even took the time to show me alternate options that should improve my tobacco experience. He then noticed my phone (a Z Fold 2) and we ended up tradinf knowledge. He taught me about vape tech and I showed him phone tech. I truly LOVED how Flint made this a fun and educational shopping experience. OWNERS: Flint deserves a raise - he did a great job upsetting me also πŸ™‚

Luke Smith

Luke Smith

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Broken Products Poor Quality Control Inconvenient Location

I’m tired of being sold product that is broken or doesn’t work correctly this has happened more than a few times now and I’m very disappointed
Cause I like coming to fushion.I’m happy you guys are more than willing to exchange it I appreciate that but I have to drive 25 minutes to get to you and I pass atleast 4 other shops to come to YOU. I go to fushion cause I love your selections and some of the products you sell (when they work) also the people who work behind the counters are awesome but Something has to change. Start checking your electronics making sure they all work whatever you gotta do. I see from other reviews I’m not the only one who has this issue.

Michael Santana

Michael Santana

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Great Selections Great Deals

I rode past this shop plenty of times. Finally decided to stop by after a recommendation. A great decision that was. Definitely my new vape shop. Great selections and great deals!

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XFusion Smoke & Vape Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 9 PM
  • Sunday 11 AM to 7 PM