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Review of Strange Clouds Smoke Shop

Strange Clouds Smoke Shop: A one-stop-shop for all your smoking needs, Strange Clouds Smoke Shop is a local business located in Jacksonville, Florida. The shop is owned by a black woman and identifies as a women-owned business. It is a tobacco shop, cannabis store, cigar shop, glass shop, glassware store, hookah store, incense supplier, scale supplier, tobacco supplier, and vaporizer store. The shop is open seven days a week, with extended hours on Thursdays, Fridays, and Saturdays.

The shop offers a wide range of products, including high-quality glass pipes, hookahs, vaporizers, and tobacco products. The staff is knowledgeable about the products they sell and are always willing to help customers find what they need. The shop is LGBTQ+ friendly and identifies as a transgender safespace. It is also wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Customers can choose from a variety of service options, including in-store pickup and in-store shopping. Unfortunately, the shop does not offer delivery services. The shop accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

The shop has received mixed reviews from customers. Some customers have praised the shop for its friendly staff, great prices, and high-quality products. Others have criticized the shop for its unfriendly customer service and for selling old or fake products. However, the majority of reviews are positive, with customers praising the shop for its knowledgeable staff and great selection of products.

If you're looking for a smoke shop that offers a wide range of products and knowledgeable staff, Strange Clouds Smoke Shop is definitely worth checking out. Whether you're a seasoned smoker or just starting out, the staff at Strange Clouds Smoke Shop will help you find what you need.

From the business

"BLACK OWNED Smoke Shop! PUFFCO and MELLOW FELLLOW store. Glass Pipes, Fun Accessories, Electronic Vapes, Hand Pipes, Water Pipes, Incense, Scales, Designer bags, CUSTOM 3D PRINTED Accessories, Rolling Papers and Trays, Blunts, Wraps, Hookah, Torches, Butane, Stash Jars, Zippo parts and fluid, WhipCream Chargers, CBD , D8,D9,D10,HHC and Disposable Nicotine Vaporizer Store specializing in ELF BAR, FUME, LOSTMARY, SUPREME, AIRBAR , and BAD DRIP LABS. LOCAL GLASS AND ART"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Strange Clouds Smoke Shop Reviews - 74

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Haley Shelar

Every experience in this store is a great one. Each person so helpful and down to earth. Only shop I’ll go to!

Cheyenne Robenolt

Cheyenne Robenolt

πŸ‘ πŸ‘Ž 😐
amazing helpful staff knowledgeable great selection fair prices recommend to friends

This place is amazing! Unlike other smoke shops that help you until someone else walks in they work with you until you check out and leave. Ryan (and I dont say this lightly)was nothing short of the best!! He had no problem with answering my questions and showing me different products and really seemed to enjoy helping.He was knowledgeable and extremely professional.They have a great selection of glass pieces and fair prices. I will definitely return and recommend to all of my friends.I would give 10 stars if I could.

AuthorToy

AuthorToy

πŸ‘ πŸ‘Ž 😐
Great Hookahs Knowledgeable Owner Rare Flavors Good Prices Wonderful Service

Here on vacation from Mississippi and I love hookah. So it’s only cool if I collect hookahs from every state I visit. This spot was amazing as I found the prettiest most conversational rose gold copper hookah. I mean it’s absolutely sexy!! The hookah!!! Lol The owner was extremely nice and knowledgeable. Great prices, wonderful service along with rare hookahs and flavors. Such as SHISHA which is rare in America. Equals our new hookah spot when we visit Jacksonville, FL.

Shaun Monk

Shaun Monk

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Selection Gift Ideas

Heather was AMAZING!!!! I don’t smoke so I was clueless to where to start with a gift for a smoker. She helped put together a gift set and educated me along the way. My overall experience was great from start to finish! If you’re looking for the latest and greatest as a smoker or need a gift for a smoker, this is where you need to go!!!

Jordyn Dines

Jordyn Dines

πŸ‘ πŸ‘Ž 😐
poor customer service wrong product sold no returns policy overpriced

Came to buy a product attachment for water pipe and was sold the wrong size nail. I even made sure to check multiple times with the girl behind the counter before buying to ensure it was the right size. Got home, DOESN’T FIT.

Called the shop to ask if I could return and get my money back, to which I was told no returns are offered on any item...seriously?

Definitely don’t want to shop somewhere that wants to take advantage of their clients and refuse to solve a problem that they created.

Shop somewhere else, there are better prices all over town than what Strange Clouds offers...

Akasha Wade

The people, prices and quality of product here is unmatched!

Amber Mani

Amber Mani

πŸ‘ πŸ‘Ž 😐
excellent service knowledgeable staff great experience

My visit to this location was nothing short of amazing! Gary serviced me and was very informative. I literally drove to 5 different stores before this one and was a very happy camper when I left. I will definitely be returning.

Breanna Heng

Breanna Heng

πŸ‘ πŸ‘Ž 😐
Friendly Owner Promotions Good Atmosphere Great Selection

The owner is the nicest and coolest guy ever. Always has promotions ando sales going on! Sometimes even give aways! Plus the whole store has a sweet feel to it. Awesome music playing while checking out a good size selection of hookah, pipes, and vape supplies. This is my go-to. I'm never ever dissatisfied.

Alexandra Masaquel

Alexandra Masaquel

πŸ‘ πŸ‘Ž 😐
Unfriendly Customer Service Condescending Tone Not for Newcomers

Great selection but unfriendly customer service. Never owned a hookah before so I asked for suggestions or recommendations due to the vast selection in the shop. I received very short answers in a very condescending tone from the girl behind the counter. It’s not a place for any newcomers looking for advice.

Asia McDonald

Asia McDonald

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Customer Service

Not my first time in a smoke shop, but my first time at this one with my friend and they were so nice with helping her decide on her first hookah. Owner was very nice and hospitable. Had a problem with our hose and they hooked us up when we came back! Definitely not our last time there.

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