Search

Review of Rusty's Vape & Smoke Shop

Rusty's Vape & Smoke Shop: A One-Stop Shop for All Your Smoking Needs

Rusty's Vape & Smoke Shop is a women-owned business located in Denver, Colorado. The shop offers a wide range of smoking products, including tobacco, vaporizers, and novelties. The shop is open seven days a week, from 9:00 am to 9:00 pm on weekdays and Saturdays, and from 11:00 am to 7:00 pm on Sundays.

The shop has a welcoming and friendly atmosphere, with a spacious and well-organized interior. The staff is knowledgeable and always ready to help customers find the products they need. The shop offers several service options, including in-store shopping and curbside pickup. The shop is also wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Rusty's Vape & Smoke Shop is LGBTQ+ friendly, making it a safe and welcoming space for all customers. The shop is also known for its quick visit planning, making it easy for customers to find what they need and get in and out of the shop quickly.

The shop accepts several payment options, including debit cards, credit cards, and NFC mobile payments. The shop does not offer delivery services, but customers can take advantage of the curbside pickup option.

Rusty's Vape & Smoke Shop offers a wide range of smoking products, including tobacco, vaporizers, and novelties. The shop has a large selection of products, making it easy for customers to find what they need. The shop also offers a rewards program, where customers can earn points for every dollar they spend, which they can use to get discounts on future purchases.

While the shop has received some negative reviews from customers who have had bad experiences with the staff, the majority of reviews are positive. Customers have praised the shop for its friendly and knowledgeable staff, wide selection of products, and reasonable prices.

If you're looking for a one-stop shop for all your smoking needs, Rusty's Vape & Smoke Shop is definitely worth checking out. With its welcoming atmosphere, wide selection of products, and friendly staff, it's a great place to find everything you need to enjoy your smoking experience.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store shopping

Rusty's Vape & Smoke Shop Reviews - 350

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Carlos Rodriguez

Carlos Rodriguez

👍 👎 😐
Helpful Staff Great Service

I don't know if I spelled it right
Indira was very helpful and did a great job helping us today I appreciate everything she thought and did for us today I hope she has a great day at work

Kara Sarad

Kara Sarad

👍 👎 😐
Rude Service Unpleasant Experience Poor Customer Service

I'm only leaving two because I've HAD good service here before. But yesterday my friend and I visited because I needed a coil for my vape. I'm not very knowledgeable about vapes. So I asked for a coil for the baby beast model. The man who helped me was SO rude about it. Treating me like I was stupid Instead of just asking to see my vape. Thank God my friend knew when I needed and told him. She then asked if she could use the Valentines Day coupon that she received as a text and he had here's her to delete it before he'd give her a discount because he said "I know what you're going to do" In an accusatory tone.. .. For a $5 coil! He was an unpleasant and GRUMPY older man. Definitely not planning on going back any time soon.

cody evans

cody evans

👍 👎 😐
Bad Customer Service Rude Staff Incompetent Staff

The worst vape shop in the Denver area. I have visited this location twice. The first time the gentleman working was cold and rude to both my boyfriend and I. He rudely told me that a part for my dab straw was not in existence anywhere (even though I've seen the piece I needed online, and at one or two other smoke stores. The second time I went in, looking for a specialty connection piece for my bong, both employees outright ignored my attempts to explain the piece I needed, and then would not stop insististing that the part I needed wasnt in existence (even though I know what parts my bong came with?)(Also went to MixedUp directly after and the guy working took me right to the piece I was talking about). Finally I gave up and asked if they had any coils that would fit my vape. They informed me they didn't have any, I thanked him for looking and started to leave, when the employee told me to have a good day, about 3 steps from the door, still well within earshot he mutters under his breath "or not" and then continues to say some other things as I'm over it by then and leave the store. Absolutly horrendous customer service. Just lost at least 5 other customers that did regularly shop there.

Timothy Stephenson

Timothy Stephenson

👍 👎 😐
Huge Selection Decent Prices On Par with Online Prices

These guys have a huge selection and very decent prices. They had exactly what I wanted and seems to be on par with most online prices.

Flynn Keller

Flynn Keller

👍 👎 😐
Friendly Staff Great Deals Helpful Advice Convenient Location

Close to the airport with super friendly staff. Great deals on vape juice and awesome advice on how to spend our layover in Denver. Will definitely visit every chance I get.

Luke Wilkerson

Luke Wilkerson

👍 👎 😐
Great Selection Friendly Staff

This place is awesome , I came to get a bottle of vape juice and the guy who helped me was really nice and their selection was great. Will be back anytime I'm in Denver

Mike Chassee

Mike Chassee

👍 👎 😐
Great Service Helpful Staff Good Selection

Rebecca's was a wonderful help. She was very informative helping me choose the right vape equipment when I knew nothing at all. Great service and selection, would recommend.

Daniel Pingol-Drake

Daniel Pingol-Drake

👍 👎 😐
Poor Customer Service Lazy Employees

called to ask if they have smok nord kits. The guy working this morning just told me yeah we do without even checking. When I told him I'm coming to pick it up he suddenly doesn't have it anymore, because he didn't actually check the first time. Lazy vape shop employees are the worst. How hard is it to walk over to a shelf and look to see if something is out of stock? Pure laziness.

Blake Pointer

Blake Pointer

👍 👎 😐
Great Selection Friendly Staff

Great selection! The young lady who helped me was very nice, but everyone else working seemed almost annoyed that I had walked in.

Alli Edgin

Alli Edgin

👍 👎 😐
Terrible Customer Service Out of Stock Products Rude Staff Poor Execution

Customer service is terrible. Always out of product or won't sell products they do have because it hasn't been added to inventory. The man is rude, at best. I think it's awful this is the only option for people on this side of town. Great potential, poor execution.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Rusty's Vape & Smoke Shop Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 9 PM
  • Sunday 11 AM to 7 PM