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Review of Laguna Smoke Shop Vape & Cigar

Laguna Smoke Shop Vape & Cigar: A One-Stop Shop for All Your Smoking Needs

If you are looking for a place to buy tobacco, cigars, or hookahs, Laguna Smoke Shop Vape & Cigar is the place to go. Located at 24741 Alicia Pkwy E, Laguna Hills, CA 92653, this shop offers a wide range of smoking products and accessories.

Products and Services

The shop has a huge selection of smoking products, including cigarettes, cigars, hookahs, and vaping supplies. They also offer a variety of smoking accessories, such as lighters, ashtrays, and rolling papers. The shop is open seven days a week, from 8:00 am to 10:00 pm on weekdays and until 11:00 pm on weekends.

Service Options

The shop offers in-store shopping and same-day delivery services. However, delivery is not available at the moment.

Accessibility

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Crowd

The shop is LGBTQ+ friendly and a transgender safe space.

Payments

The shop accepts debit cards, credit cards, and NFC mobile payments.

Customer Reviews

While the shop has received mixed reviews, most customers praise the shop's selection and customer service. Some customers have complained about the prices, but others have found the prices to be reasonable.

One customer wrote, "Great selection of every darn thing you would expect your local primo Head Shop to have! Nice guys too! Careful though, come in here with too much cash and you are likely to spend it all lol. It can be a bit addicting in here!"

Another customer wrote, "This shop had great customer service when I came in and had a variety of items that I needed. A very nice lady named Sarah Wehba was working in the store and she made the experience very easy."

However, some customers have had negative experiences with the shop. One customer wrote, "A total rip off. Bought a vape pen two weeks ago. It stopped working after one week. Went back they exchanged it for another one. A week later same thing it stopped working. Went in today and the bearded guy with an accent refused to honor the deal saying: 'if I didn't sell it to you I can't replace it.' What? Is this the way they do business? Will never go back to this place ever again."

Conclusion

If you are looking for a one-stop shop for all your smoking needs, Laguna Smoke Shop Vape & Cigar is worth checking out. With a huge selection of smoking products and accessories, friendly staff, and convenient service options, this shop has something for everyone.

From the business

"Tobacco shop, cigars shop,vape shop, cigarttes shop,E- cigs shop, Cigarettes shop,hookahs ,Hookahs Tobacco"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping
  • Same-day delivery

Laguna Smoke Shop Vape & Cigar Reviews - 93

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jeremy Burns

Jeremy Burns

πŸ‘ πŸ‘Ž 😐
Great selection Friendly staff Addictive

Great selection of every darn thing you would expect your local primo Head Shop to have! Nice guys too!

Careful though, come in here with to much cash and you are likely to spend it all lol. It can be a bit addicting in here!

Justin from Capo Smoke Shop in San Juan sent me in to this shop to check this place out since I live close. He wasn't kidding, they've got everything you could possibly need here!

chirs lopes

chirs lopes

πŸ‘ πŸ‘Ž 😐
Overpriced Scammer

This place is WAY OVER PRICED!
I will never shop there agaien
β€œ$25” STiiiZY battery ? β€œThe regular oneβ€œ
This guy is Way out of hes mind selling a $10 battery for $25 OVERPRICED Scammer! Dont wait your time going here

VibezZz

VibezZz

πŸ‘ πŸ‘Ž 😐
Great Customer Service Variety of Items Easy Experience

This shop had great customer service when I came in and had a variety of items that I needed. A very nice lady named Sarah Wehba was working in the store and she made the experience very easy.

Lana Sami

The employee Sarah was amazing and very helpful at this store!

Kristopher Hubisz

Kristopher Hubisz

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unauthorized Charges

Accidentally left my card at the store. Retrieved it the next day. When I checked my card, I saw that another charge was made only 3 minutes after my purchase. I was unable to get refund. Left a message for Fadel, the owner. No response. Cancelled my card and am now having to go through my bank to dispute the charge. I would not recommend you shop here.

Keyanna Xu

Keyanna Xu

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Incorrect Pricing

Just visited for the first time and disappointed with the attitude and treatment we got. Large selection which was nice but employee was either too high to function well or had poor hearing. We were the only customers and we had to repeat our questions (very loudly) to get his attention (happened multiple times). Also we wanted to buy two 9.99 items (price listed on container) and then when we said we would purchase them they claimed the price was 15.99 each and refused to honor the label that was posted clearly on it. Not impressed. Will be finding a different place to purchase our items.

Trevor Sykes

Overpriced items. Not good

Liz S

Liz S

πŸ‘ πŸ‘Ž 😐
Great Shop Great People Great Customer Service Great Prices Reasonable Prices Open Early

Great shop, great people, great customer service, great prices! Even the clients are nice. First time here for random products and will definitely return. Let me browse and ask questions, prices were very reasonable and they are open early (9am!) Which is unheard of for a smoke shop.

Ahmad Traifi

Ahmad Traifi

πŸ‘ πŸ‘Ž 😐
Great customer service Great selection Helpful staff Knowledgeable staff Great price

Great customer service and great selection.moe he was very helpful and knowledgeable he answer all my questions ,great price definitely I will be back .

Paige Holden

Paige Holden

πŸ‘ πŸ‘Ž 😐
Helpful Staff Clean Store Well-Organized

Huge selection and nice staff! Sam Asked me how much I wanted to spend and helped me find the right product. Clean store, organized, well-lit, and it’s in a quiet area. Definitely worth checking out

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Laguna Smoke Shop Vape & Cigar Hours

  • Monday 8 AM to 10 PM
  • Tuesday 8 AM to 10 PM
  • Wednesday 8 AM to 10 PM
  • Thursday 8 AM to 10 PM
  • Friday 8 AM to 11 PM
  • Saturday 8 AM to 11 PM
  • Sunday 8 AM to 10 PM