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Review of R & M Smoke Vape Cigar Shop

R & M Smoke Vape Cigar Shop: A One-Stop Shop for All Your Smoking Needs

R & M Smoke Vape Cigar Shop is a tobacco and cigar shop located in Scottsdale, Arizona. The shop offers a wide range of smoking products, including cigars, cigarettes, vape devices, and smoking accessories. The store is open seven days a week, with extended hours on weekdays, making it convenient for customers to shop at any time.

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store offers in-store shopping and in-store pickup options, making it easy for customers to get their desired products. However, the store does not offer delivery services.

R & M Smoke Vape Cigar Shop has a knowledgeable and friendly staff that is always ready to assist customers with their smoking needs. The staff is patient and takes the time to explain how different products work and how to use them. They are also willing to offer recommendations based on a customer's preferences and budget.

The store accepts various payment options, including credit cards, debit cards, and NFC mobile payments. This makes it easy for customers to pay for their purchases using their preferred payment method.

While the store has received mixed reviews from customers, many customers have praised the store's customer service. The store's staff is friendly, helpful, and knowledgeable, making the shopping experience enjoyable. Customers have also appreciated the store's extensive inventory, with many products available at competitive prices.

However, some customers have complained about the store's pricing, with some products being overpriced compared to other stores. Some customers have also reported issues with defective products, and the store's return policy has been criticized by some customers.

Overall, R & M Smoke Vape Cigar Shop is a great place to shop for smoking products. The store has a wide range of products, knowledgeable staff, and convenient hours of operation. While the store has received some negative reviews, many customers have had positive experiences shopping at the store. If you are a smoker in Scottsdale, Arizona, R & M Smoke Vape Cigar Shop is definitely worth checking out.

From the business

"R&M smoke vape & cigar shop . We have large selection of vape devices and juices ( regular and salt ) at the same time we have all different types of coils and replacement parts for all different kinds of kits . Cigarettes and tobacco are available for good prices and large selection of glass pipes and bongs :) thx for coming we appreciate your business"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

R & M Smoke Vape Cigar Shop Reviews - 64

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Commando Rambo

They changed everything, organized and very clean.

Rich Sands

Rich Sands

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Expensive Prices

These guys act like f’ing criminals! I was given the wrong vape pods last time and went and to exchange them. The bearded fellow working told me no exchange, because I had no receipt. If they check my receipts for the last year, they’ll see I’ve spent HUNDREDS there in the past months. No more. Too expensive and run by jerks.

erin espinosa

erin espinosa

πŸ‘ πŸ‘Ž 😐
Poor Customer Service No Phone Service

They dont have a working phone!!! Called to ask if they had my favorite products there so I could stock up, which I do every 2 months. I am going to be 2 doors down today, so thought i would try the place. They just ◀️ st over $400 in sales today!!!

robin enwiya

robin enwiya

πŸ‘ πŸ‘Ž 😐
Bad Customer Service Poor Quality Products

Definitely not coming back I purchased a couple of vapes and I told I will try it before I leave he said ok it works but it’s very bad like u will run out of breath trying and when I asked if I can exchange it since I’m a regular customer he told me no because if they working even if they bad he can’t exchange them that’s bad customer service specially when I know from experience because my brother in law own a store and that if u have a bad vape the whole sale will take it back
I don’t recommend this place to anyone

Iheb Zayen

Iheb Zayen

πŸ‘ πŸ‘Ž 😐
Great Customer Service Patient Staff Helpful

I stopped by to check them out, best customer service and they took care of me .
I stayed there for too long asking about how some things work and how to use β€˜β€˜em and they were so patient with me and showed me how to use it !!
My favorite store now thank u

Hadded Aziz

Hadded Aziz

πŸ‘ πŸ‘Ž 😐
Amazing spot Lovely staff Great products Amazing prices Regular customer

Amazing spot my new favorite, Lovely staff and great products and amazing prices will definitely be a regular.

Angela Carpenter

Angela Carpenter

πŸ‘ πŸ‘Ž 😐
Great Customer Service Friendly Staff Convenient Location

Great customer service. Extremely friendly and polite. If they don’t have what you’re looking for, they will offer to order and have it the next time you’re in their store. I really appreciate the easy access of Frank Lloyd Wright too!

Cheryl Lyons

Cheryl Lyons

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Extensive Inventory

Grateful for the owner's excellent customer service! Had an issue with a purchase, and he worked with me to make right! Extensive inventory!

Jaber Tlijani

Jaber Tlijani

πŸ‘ πŸ‘Ž 😐
Great Customer Service Knowledgeable Staff Good Deals

since I started coming here, I haven't gone to any other smoke shop but this one . I've been going here for years and I am always happy with their customer service and products. Omar is very knowledgeable and he always gives good deals I would highly recommend my friends to shop here! Thank you Omar

Shane Kasmarogi

Shane Kasmarogi

πŸ‘ πŸ‘Ž 😐
Poor Quality High Cost Defective Products

Staff is very friendly, but the quality of the products is not great and the costs is high compared to other shops. 8/10 times when I buy from here the device is either defective immediately or will die within one day. When buying the same product from a different vape shop, it typically lasts me a week.

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