Review of Trend Smoke & Vape
Trend Smoke & Vape: Located in the heart of Phoenix, Trend Smoke & Vape is a local tobacco shop that offers a wide range of smoking accessories and products. The shop is open seven days a week and offers a variety of service options, including in-store shopping and accessibility features such as wheelchair accessible entrance and parking lot.
The store boasts a knowledgeable and friendly staff who are always willing to help customers find the perfect product to suit their needs. They offer a variety of amenities, including paid Wi-Fi, making it a great place to hang out and relax while browsing their selection.
While some customers have complained about the prices of certain products, others have praised the store for its competitive pricing and great deals on select items. The shop also offers a range of payment options, including debit cards, NFC mobile payments, and credit cards.
Customers have had mixed experiences with the customer service at Trend Smoke & Vape. While some have praised the staff for their knowledge and helpfulness, others have criticized the owner for not being willing to exchange defective products. However, many customers have noted that the owner is friendly and recognizes loyal customers by offering discounts.
Overall, Trend Smoke & Vape is a great local tobacco shop that offers a wide range of smoking accessories and products. With its knowledgeable staff, competitive pricing, and convenient location, it's definitely worth checking out for anyone in the Phoenix area.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Trend Smoke & Vape Reviews - 171
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Chris Hazzard
Best vape shop I've ever been to. Hands down. The owner Adam is very helpful and he has all of his house flavors out for you to try. The Strawberry Cake Batter is the best juice I've ever had. Highly recommend it as well as the shop in general!! I'd give this place 10 stars if I could.
Nam Man
This place has everything you would need from a smokeshop. Plus more. No matter your hobbie. Positive vibe from staff and I always end up with something cool. Never had any issues
Larry Egnor
I have shopped at many smoke shops for certain Kratom products. Trend carries the one I really like and the staff there ALWAYS goes above and beyond to take care of me and my needs. The employees there are very knowledgeable and a pleasure to visit with each time.
Eric
This shop has an employee/owner (not sure) that is beyond the norm of customer service. From his patience to concern for the customer was really something to behold. He helped me find my first nicotine vaporizer setup and took much care to ensure it fit me well and came under my budget. Would shop again.
Ferret
In my opinion, this is the best Smoke shop I've ever been to. Large variety,; everyone loves variety. The customer service there is outstanding 5 out of 5 stars.
They help you out and get you what you want and need, they're helpful, and are very nice.
Highly recommended you come here for any smoking needs.
Heather Bowen
Had lots of options and didn't smell overwhelmingly like incense. (Which I hate) reasonably priced. Only reason I didn't give it 5 stars is because the person that was working the counter was too busy talking to somebody visiting to even acknowledge my how are you and have a nice day.
Julie Vacchiano
Don't fall for the bait n' switch at this Vap store. Owner is friendly on your first visit and gets you signed up for future discounts which he doesn't honor upon your return. This has happened on more than one occasion! If he doesn't want to give the discounts, he shouldnt offer them! I'm all for supporting the small business owner (I'm a local business owner) but there is something to be said about being honest. Also, WAY over priced. I can get the same product for $5.00 less just down the street. Not sorry, won't be back!
Joel Martin
Rude customer service very short
c.E
TLDR: Only smoke shop I go to. 10/10 Owner is a top notch dude, not to mention a slick and funny salesman! My partner and I bought a delectable ash-catcher here; much to our chagrin, the damn thing broke. Sure, I may/may not have the dexterity of a newborn zebra, but that's besides the point. After simply saying "I'm sad, we broke the ash-catcher we bought last week," we were offered actual heartfelt sympathy, a reassuring joke, and a (surprise) hefty discount. Great place to shop, hopefully they're hiring soon!
Sam Johnson
Bought a pretty expensive vape and it died and the charging didn’t work went it and the guy behind the counter didn’t care and didn’t want to help me fix the problem, ended up throwing the vape away and leaving don’t think I’ll ever go back to this store which is sad because it’s my local shop